Keith Mujica

Thank you Victor Rivas for helping us! This is our 3rd Cadillac from Big Star. If you need a car, go to this dealership and see Victor. This is our 3rd Cadillac from Big Star. If you need a car, go to this dealership and see Victor. More

by keith_kieltyka Verified Customer Verified Customer

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Via separate email directly to Mike Pierce, I made it clear how pleased I was with Big Star Cadillac, and the customer support I was provided by Philip Connor !! Philip made my first 'remote' vehicle clear how pleased I was with Big Star Cadillac, and the customer support I was provided by Philip Connor !! Philip made my first 'remote' vehicle purchase seamless by all means. His opinion, integrity, dedication and ability to listen to the customer's needs were entirely commendable. I wouldn't hesitate making an additional purchase or recommending this dealership in the future !! Extremely pleased !! More

by joey.laragione Verified Customer Verified Customer

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Honest and straightforward. Big selection of vehicles and many extra care options to choose from. Highly recommended. Mario Paniagua and Keith Mujica made our purchase simple an Big selection of vehicles and many extra care options to choose from. Highly recommended. Mario Paniagua and Keith Mujica made our purchase simple and clear. Thank you!!! More

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Mr. Mayo was excellent and professional. All other aspects of my purchase were, as well. All in all, a very pleasant experience. aspects of my purchase were, as well. All in all, a very pleasant experience. More

by rick6184 Verified Customer Verified Customer

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I had a pleasant experience with the dealer and was able to leave with my Cadillac to leave with my Cadillac More

by Points500 Verified Customer Verified Customer

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Jason and Fred were very helpful and accommodating during our time at Big Star. They took the time to help us understand our options. our time at Big Star. They took the time to help us understand our options. More

by BRIAN.CLARK0 Verified Customer Verified Customer

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Lisa was very helpful in our decision-making process all personnel at the dealership. Were courteous, professional service!! personnel at the dealership. Were courteous, professional service!! More

by mrs.wilburn Verified Customer Verified Customer

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Angelika Felix, Ainsley/Svc, J Rodabaugh M Pierce Stunning Team Cream of the Crop! Johnson’s Pierce Stunning Team Cream of the Crop! Johnson’s More

by emjljj@att.net Verified Customer Verified Customer

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My 2024 Lyriq had been on order for 18 months and still no sign of when it was coming in!!! There was a model that came in at Big Star just like the one I ordered. I called about it and talked to Frederic no sign of when it was coming in!!! There was a model that came in at Big Star just like the one I ordered. I called about it and talked to Frederick, he explained it was one that was also ordered for another customer. They had to give them xxx # of days to accept or not. Frederick told me he would call me as soon as they heard of the customer wanted the vehicle or not. To my surprise Frederick called me the next morning to tell me the customer didn’t want the car and if I wanted it,‘it was mine!!! That was the best news. Frederick and the rest of the staff made the whole process very easy. Within a couple of hours I was driving off in my 2024 Lyriq. Frederick has checked in with me a couple of times to see how I’m doing. He’s very personable and I would highly recommend him and Big Star Cadillac to anyone looking for their next vehicle purchase. More

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George was incredible from the day we ordered the Escalade. He kept us informed along the way and especially as the build date got closer and delivery was made. He did an exceptional job getting ever Escalade. He kept us informed along the way and especially as the build date got closer and delivery was made. He did an exceptional job getting everything taken care of, incredibly friendly, and very responsive to any texts or phone calls. I will definitely recommend him to anyone looking to purchase a Cadillac. The finance guy could use some feedback though, since my experience with him was less than pleasant. We were paying cash for the vehicle so we did not expect it to take long but he was in a meeting and as it turned out to tell us he was buying his own Escalade at the time. He seemed annoyed that my 2 year old daughter was cranky but that was because we waited so long to see him. Overall I am still happy about the overall experience all because of George and his personality and willingness to help. More

by at Verified Customer Verified Customer

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