Joel Olivares
Finance Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
89 Reviews
Write a Review89 Reviews of Joel Olivares
July 17, 2026
This is the second vehicle purchased from this dealership. Efficient and professional service makes the difference. dealership. Efficient and professional service makes the difference. More
Other Employees Tagged: Mark Mauricio
July 04, 2026
⭐️⭐️⭐️⭐️⭐️ I want to give a big thank you to everyone at Big Star Cadillac for once again taking care of me on the purchase of my new Cadillac. This is around my 5th vehicle I’ve purchased from them over at Big Star Cadillac for once again taking care of me on the purchase of my new Cadillac. This is around my 5th vehicle I’ve purchased from them over the years, and there’s a reason I keep coming back. They always work hard to put together a great deal and make the entire process as smooth as possible. A special thank you to General Manager Mr. Mike, Sales Manager Mr. Iriam, and Ms. Lisa in Sales for the outstanding customer service. I really appreciate the time, effort, and personal attention they gave me throughout the entire process. Buying a new vehicle can sometimes be a headache, but they made everything easy from start to finish and made sure I was taken care of. After buying several vehicles from Big Star Cadillac, I can truly say they’ve earned my repeat business. It’s not just about making one sale — it’s about how you treat people and build relationships over the years, and that’s something I really appreciate about this dealership. If you’re looking for a new Cadillac, I highly recommend giving Big Star Cadillac a chance to earn your business. Thanks again to Mr. Mike, Mr. Iriam, Ms. Lisa, and the entire team for once again coming through for me. I absolutely love my new Cadillac and couldn’t be happier with the deal and the experience! More
Other Employees Tagged: Mike Pierce, Lisa Velasco, Iriam Diaz
June 19, 2026
Thomas and the dealership were exceptional—professional, honest, attentive, and made the entire car-buying process seamless. honest, attentive, and made the entire car-buying process seamless. More
Other Employees Tagged: Thomas Green , Deyme Perez
May 27, 2026
Big Stat Cadillac - Thomas provided an exceptional Memorial Day 2026 vehicle purchasing experience from start to finish. Crystal was the sales consultant that Thomas pulled in so we would not have to Memorial Day 2026 vehicle purchasing experience from start to finish. Crystal was the sales consultant that Thomas pulled in so we would not have to wait while he was assisting another customer, and she was absolutely outstanding throughout the process. Ruben, the sales manager, worked diligently to make the numbers come together, and Joel in finance made the closing process smooth, professional, and stress-free. The entire team demonstrated excellent customer service, professionalism, transparency, and teamwork that made this purchase experience truly memorable. Crystal even asked about us again the next morning when she saw Thomas, which speaks volumes about the genuine care and personal attention provided by the team. This was one of the best car-buying experiences we have had, and we highly recommend Thomas, Crystal, Ruben, and Joel to anyone looking to purchase a new vehicle. More
Other Employees Tagged: Crystal Butler, Thomas Green , Ruben Finance Dept
May 26, 2026
A very nice and comfortable dealership. Has a good selection of cars. They care for their customers. Has a good selection of cars. They care for their customers. More
Other Employees Tagged: Luis Escobar
May 23, 2026
My experience was simple and quick. My car was ready when we arrived. Hassle free purchase process. I've already recommended Steve and Big star to everyone. My car was ready when we arrived. Hassle free purchase process. I've already recommended Steve and Big star to everyone. More
Other Employees Tagged: Steve Sons, Blanca Baez
May 23, 2026
If you're looking for great service and a stress-free transaction, Big Star Cadillac is the place to go! A huge thank you to my friend Steve Sons and his entire team! From sales, to finance, to car tech transaction, Big Star Cadillac is the place to go! A huge thank you to my friend Steve Sons and his entire team! From sales, to finance, to car tech support, they made the entire process completely seamless. Excellent customer service from start to finish! I have purchased 2 vehicles from them in the past couple of years and each time has been perfect! More
Other Employees Tagged: Victor Rivas, Steve Sons
May 06, 2026
Mark was exceptional from the moment he reached out to me about my inquiry. I was nervous throughout the process so he was attentive and accommodating in every way possible. Him and the dealer really went about my inquiry. I was nervous throughout the process so he was attentive and accommodating in every way possible. Him and the dealer really went above and beyond to make this experience unforgettable and for that i’m forever grateful. They have my loyalty for life! More
Other Employees Tagged: Mark Mauricio
February 17, 2026
Great service ! . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, . Jason make everything so easy and hassle free they even ship the car to me . I’m really happy with Big star Cadillac specially with Jason Ramsland, Joel from financial services Excellent communication and fast acting service ! More
Other Employees Tagged: Jason Ramsland
February 17, 2026
Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More
Other Employees Tagged: Lisa Velasco

