Luis Ferrer
Luis Ferrer at Toyota of Brookfield
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Luis Ferrer | Page 2

Sales and Leasing Associate

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

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5.0
90 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

51 yrs, 5 mos

Languages Spoken

Spanish Spanish

5.0

90 Reviews

Write a Review

90 Reviews of Luis Ferrer

May 28, 2022

Dealership Rating
Employee Rating

Luis was exceptional. In and out with a new car in record time. The sales department top notch More

by Jmkieskrupp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

May 27, 2022

Dealership Rating
Employee Rating

buy car Toyota Brookfield dealer good truck. from Luis. very kind to help me to be able to buy that truck I recommend that you buy a Toyota dealer Thank you More

by Ramosprudencio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2022

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 25, 2022

Dealership Rating
Employee Rating

Luis Ferrer provided personable, gracious and attentive service in the purchase of our new Camry LE AWD. I cannot imagine going to anyone else for any future purchases. More

by thom.flowers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Rebich

May 26, 2022

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 25, 2022

Dealership Rating
Employee Rating

We were originally service customers here 8-10 years ago. Recently we moved back to this area. We have been relieved that this location, under a new name, still provides excellent service! We met Luis More

by kimetra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Toyota of Brookfield responded

Hi there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2022

Dealership Rating
Employee Rating

Really good customer experience from our product specialist. Most of staff were very pleasant but unfortunately did notice a slight amount squabbling among a couple of the younger which was very un More

by crazy2bwacky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

May 23, 2022

Dealership Rating
Employee Rating

The staff is nice their waiting area is fully stocked. It was a pleasant experience being at this dealership. I received great customer service from the guy who help me Luis. He was very accommodating, li More

by Amber B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Toyota of Brookfield responded

Hello Amber, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

Dealership Rating
Employee Rating

Overall, great experience. Unfortunately no flexibility on internet posted price but in today's market (May 2022) it isn't easy for the used car buyer. Luis Ferrer was very hel More

by LAREN.TILTMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Toyota of Brookfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2022

Dealership Rating
Employee Rating

Luis Ferrer is terrible! Terribly good! We have bought four cars from Luis. He goes above beyond for us. I am looking at a new 4Runner. We love the dealership, sales, ma More

by charleshaycock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Luis here at Toyota of Brookfield! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 13, 2022

Dealership Rating
Employee Rating

Luis ferrer he is very nice , helping guy , great consumer , very helpful when out of his way to get the best deal. I would recommend Luis 100 times . I am very happy with the service keep up the goo More

by dahlia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Golombowski

May 15, 2022

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Luis here at Toyota of Brookfield! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 30, 2022

Dealership Rating
Employee Rating

Working with Napleton was painless again! Luis Ferrer was professional, upfront and easy to work with. Great place to work with! More

by TK Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Goodwin

May 04, 2022

Toyota of Brookfield responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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