Luis Figueroa
Luis Figueroa at Hawk Subaru of Joliet

Luis Figueroa | Page 4

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Luis Figueroa

October 06, 2023

Dealership Rating
Employee Rating

Very friendly and attentive. Oil change completed as promised and the free car wash was a nice bonus. I have been and will continue to recommend this dealership to my family and More

by RWW808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 23, 2023

Dealership Rating
Employee Rating

Great service! Facility clean and comfortable. Luis was very cordial. He made sure that I was informed of the progress and cost of my vehicle during the time it was More

by jhcrown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 25, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! We look forward to your next visit! Take care!

September 22, 2023

Dealership Rating
Employee Rating

Exceptional service, very knowledgeable about what they’re doing, and transparent as well throughout the whole process. Very happy with my service and will definitely return. More

by justinwalsh321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Kelvin Nunez, Donna Tran Gonzales

Sep 25, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 25, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2023

Dealership Rating
Employee Rating

The experience was good over all but I feel they did give me a couple thousand lower than they could have on my trade. The Kelly blue book price said it was worth at least that much more. The service dept More

by CKP789
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andres Manjarrez, Shaun Shore, Chris Tsaliangos, Jennifer Nazimek she was also very helpful.

Sep 18, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2023

Dealership Rating
Employee Rating

Nice people to deal with, and they explain everything well. Overall a good experience every time. More

by DERONSUMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2023

Dealership Rating
Employee Rating

I originally had purchased a Subaru Legacy from another dealer. Since it was en-route and I had been shopping around for a new car, went to Hawk Subaru in Plainfield. Needless to say that I could have save More

by Reg39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Josh Lewis, Chris Tsaliangos

Aug 29, 2023

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

August 23, 2023

Dealership Rating
Employee Rating

This was not a scheduled visit. When a problem arose, we immediately dropped the car off. We were provided with a loaner. Luis had the paperwork waiting for us and we were driving a More

by BRIDGE1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 30, 2023

Hawk Subaru of Joliet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 13, 2023

Dealership Rating
Employee Rating

fast friendly and fair in every respect You can count on them in every way More

by DOJOTW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2023

Dealership Rating
Employee Rating

The service department is the best and very professional. In and out in a timely manner. More

by FAD1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert, Kelvin Nunez

Aug 14, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 14, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable staff. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. More

by PIGONILLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert

Aug 06, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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