Luis Figueroa | Page 4
Service Advisor
Hawk Subaru of Joliet
2401 S. Il. Route 59
Plainfield, IL 60586
67 Reviews
Write a Review67 Reviews of Luis Figueroa
October 06, 2023
Very friendly and attentive. Oil change completed as promised and the free car wash was a nice bonus. I have been and will continue to recommend this dealership to my family and Oil change completed as promised and the free car wash was a nice bonus. I have been and will continue to recommend this dealership to my family and friends. More
September 23, 2023
Great service! Facility clean and comfortable. Luis was very cordial. He made sure that I was informed of the progress and cost of my vehicle during the time it was Facility clean and comfortable. Luis was very cordial. He made sure that I was informed of the progress and cost of my vehicle during the time it was being serviced. They even washed my car before I picked it up. More
September 22, 2023
Exceptional service, very knowledgeable about what they’re doing, and transparent as well throughout the whole process. Very happy with my service and will definitely return. they’re doing, and transparent as well throughout the whole process. Very happy with my service and will definitely return. More
Other Employees Tagged: Renee Miller , Jeff Colbert, Kelvin Nunez, Donna Tran Gonzales
September 16, 2023
The experience was good over all but I feel they did give me a couple thousand lower than they could have on my trade. The Kelly blue book price said it was worth at least that much more. The service dept me a couple thousand lower than they could have on my trade. The Kelly blue book price said it was worth at least that much more. The service dept was very accommodating and got out paint protection and interior protection done quickly the day we purchased the vehicle. We came from two hours away. It was much appreciated. More
Other Employees Tagged: Andres Manjarrez, Shaun Shore, Chris Tsaliangos, Jennifer Nazimek she was also very helpful.
August 26, 2023
I originally had purchased a Subaru Legacy from another dealer. Since it was en-route and I had been shopping around for a new car, went to Hawk Subaru in Plainfield. Needless to say that I could have save dealer. Since it was en-route and I had been shopping around for a new car, went to Hawk Subaru in Plainfield. Needless to say that I could have saved myself time and back and forth with sales, by just going to Hawk. I had my new car in less than an hour (paperwork) and the car I wanted in a couple of hours (brought from another dealer). As for service, you could not ask for a better service department. Everyone is extremely helpful, courteous and respectful. Especially Luis F., you could not ask for better car service. If you need to buy or service your Subaru, go to HAWK SUBARU! More
Other Employees Tagged: Renee Miller , Josh Lewis, Chris Tsaliangos
August 23, 2023
This was not a scheduled visit. When a problem arose, we immediately dropped the car off. We were provided with a loaner. Luis had the paperwork waiting for us and we were driving a When a problem arose, we immediately dropped the car off. We were provided with a loaner. Luis had the paperwork waiting for us and we were driving away in only a few minutes! By the middle of the following morning, the problem was diagnosed and repaired!! This was another example of excellent service from this team. More
August 04, 2023
Friendly and knowledgeable staff. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. More
Other Employees Tagged: Renee Miller , Jeff Colbert

