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Luis Figueroa
Luis Figueroa at Hawk Subaru of Joliet

Luis Figueroa | Page 5

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Luis Figueroa

August 02, 2023

Dealership Rating
Employee Rating

The ladies and gentlemen at the service center are the BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. More

by KATCAMP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Woltman, Renee Miller , Jeff Colbert, Rocco Massarelli, Kelvin Nunez, Donna Tran Gonzales, Chris Tsaliangos

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Aug 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

Dealership Rating
Employee Rating

Check in is always prompt. We are kept informed regarding progress of our visit. Repairs and scheduled visits always performed to our complete satisfaction. More

by DSJOHN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Shaun Shore, Chris Tsaliangos, Michael Widuch

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Jul 29, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2023

Dealership Rating
Employee Rating

Was able to schedule in the morning to get completed right away & was only there an hour. More

by MADAY1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Tran Gonzales

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Jul 24, 2023

Hawk Subaru of Joliet responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 08, 2023

Dealership Rating
Employee Rating

I’m not sure that the issues I am experiencing with my car are fully understood and addressed. More

by MATTHEWS-SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2023

Dealership Rating
Employee Rating

Luis was very friendly, professional and honest. I will be going back to him for all my car services. More

by charlotte.lewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jul 13, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2023

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Employee Rating

I have an issue with my vehicle. They’ve answered my questions, reserved a loaner for me. Sole owner of the car. Hawk Subaru is helping me keeping it going strong at 117k! More

by INLINE6_2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Kelvin Nunez

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Jul 04, 2023

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2023

Dealership Rating
Employee Rating

The service was well done, and Luis was helpful and kept me informed of progress. It seemed to take a long time to get the car washed, but the service itself was excellent. I will return. More

by Coakes42
Service Price Transparency
Recommend Dealer
Yes
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Jun 30, 2023

Hawk Subaru of Joliet responded

Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2023

Dealership Rating
Employee Rating

Jeff has given me advice about maintenance a number of times since I bought my car. He has always been most helpful and pleasant to work with. Everyone in the maintenance and parts department have exceed More

by MFSHOGER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert

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Jun 30, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope you have a great day!

Jun 30, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. Safe travels!

June 24, 2023

Dealership Rating
Employee Rating

$200 is charged just to look at the car for any issue and scan error codes More

by ABDULLAHNAJEEB3
Service Price Transparency
Recommend Dealer
No
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Jun 26, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, Please contact our Service Manager, Kevin Nunez, at 815-725-3789. and we will do our best to make this better.

June 23, 2023

Dealership Rating
Employee Rating

Friendly, courteous and respectful. He explained everything that needed attention and answered all my questions. Thank You. More

by MWIDUCH0
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Kelvin Nunez, Donna Tran Gonzales

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Jun 26, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 26, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. If you have any further questions, please give us a call. We're always happy to help!

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