Luis Figueroa
Luis Figueroa at Hawk Subaru of Joliet

Luis Figueroa | Page 5

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Luis Figueroa

August 23, 2023

Dealership Rating
Employee Rating

This was not a scheduled visit. When a problem arose, we immediately dropped the car off. We were provided with a loaner. Luis had the paperwork waiting for us and we were driving a More

by BRIDGE1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 30, 2023

Hawk Subaru of Joliet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 13, 2023

Dealership Rating
Employee Rating

fast friendly and fair in every respect You can count on them in every way More

by DOJOTW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 10, 2023

Dealership Rating
Employee Rating

The service department is the best and very professional. In and out in a timely manner. More

by FAD1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert, Kelvin Nunez

Aug 14, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 14, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable staff. Great diagnostic and repair techs. Buy all my cars here as sales reps are no pressure. More

by PIGONILLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert

Aug 06, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2023

Dealership Rating
Employee Rating

The ladies and gentlemen at the service center are the BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. More

by KATCAMP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Woltman, Renee Miller , Jeff Colbert, Rocco Massarelli, Kelvin Nunez, Donna Tran Gonzales, Chris Tsaliangos

Aug 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

Dealership Rating
Employee Rating

Check in is always prompt. We are kept informed regarding progress of our visit. Repairs and scheduled visits always performed to our complete satisfaction. More

by DSJOHN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Shaun Shore, Chris Tsaliangos, Michael Widuch

Jul 29, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2023

Dealership Rating
Employee Rating

Was able to schedule in the morning to get completed right away & was only there an hour. More

by MADAY1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Tran Gonzales

Jul 24, 2023

Hawk Subaru of Joliet responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 08, 2023

Dealership Rating
Employee Rating

I’m not sure that the issues I am experiencing with my car are fully understood and addressed. More

by MATTHEWS-SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 08, 2023

Dealership Rating
Employee Rating

Luis was very friendly, professional and honest. I will be going back to him for all my car services. More

by charlotte.lewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jul 13, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2023

Dealership Rating
Employee Rating

I have an issue with my vehicle. They’ve answered my questions, reserved a loaner for me. Sole owner of the car. Hawk Subaru is helping me keeping it going strong at 117k! More

by INLINE6_2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Kelvin Nunez

Jul 04, 2023

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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