Luis Figueroa
Luis Figueroa at Hawk Subaru of Joliet

Luis Figueroa | Page 7

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Luis Figueroa

May 07, 2023

Dealership Rating
Employee Rating

Everyone there was very courteous, friendly and helpful. ..We had a small problem regarding a discount but it was solved immediately, More

by RIDER70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your feedback! We're looking forward to your next visit with us!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

May 05, 2023

Dealership Rating
Employee Rating

Had a problem with my Outback, everyone made it a very seamless process. Would recommend Hawk Subaru to everyone! More

by JEREMYGREGOREC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Chris Tsaliangos

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 22, 2023

Dealership Rating
Employee Rating

Great service and very informative. Service advisor was thoughtful and very polite. I recommend highly. More

by JMHICKS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

April 16, 2023

Dealership Rating
Employee Rating

Very knowledgeable, friendly, and helpful. My Subaru forester is awesome. It is exactly what we need. More

by DFAHNSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Shaun Shore, Chris Tsaliangos

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

April 11, 2023

Dealership Rating
Employee Rating

I just purchased my second Forester from this dealer. I'm very satisfied with the sales and service staff. They are very knowledgeable, professional and easy to work with. I would highly recommend this More

by MDROTH1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Widuch

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 08, 2023

Dealership Rating
Employee Rating

The best care we could possibly receive. Just moved, stressful time. Luis took excellent care of us! 5 stars ++++* More

by tendrkath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer

March 31, 2023

Dealership Rating
Employee Rating

Service was great but the 10% off coupon was misleading. nothing on the coupon stated there was a $100 maximum off service. More

by JRC_1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Hawk Subaru of Joliet responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2023

Dealership Rating
Employee Rating

Excellent service department! !! Highly recommended!!! Very helpful, knowledge and friendly service adviser. Great dealership to buy a car!!! More

by NMATOVA999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 15, 2023

Dealership Rating
Employee Rating

Great sales staff and service department. This will be our go to dealer for our future auto purchases and service. More

by DSJOHN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Shaun Shore, Chris Tsaliangos, Michael Widuch

Mar 18, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2023

Dealership Rating
Employee Rating

Clean and comfortable. Very welcoming atmosphere. Great waiting room facilities. Environmental protection friendly trash disposal systems. More

by ARCOM7119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert

Mar 09, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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