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Luis Figueroa

Overview Reviews (73) Inventory (219)

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Luis Figueroa

Luis Figueroa | Page 7

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9

73 Reviews

Overview Reviews (73) Inventory (219)

4.9

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Luis Figueroa

May 13, 2023

Dealership Rating

Employee Rating

Renee was extremely cordial and professional. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. More

by CARICLARIDA28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2023

Dealership Rating

Employee Rating

Don’t feel like writing a lot but service was good not gonna lie. 10/10 gonna lie. 10/10 More

by AJWILLIAMS2015

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

May 07, 2023

Dealership Rating

Employee Rating

Everyone there was very courteous, friendly and helpful. ..We had a small problem regarding a discount but it was solved immediately, ..We had a small problem regarding a discount but it was solved immediately, More

by RIDER70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your feedback! We're looking forward to your next visit with us!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

May 05, 2023

Dealership Rating

Employee Rating

Had a problem with my Outback, everyone made it a very seamless process. Would recommend Hawk Subaru to everyone! seamless process. Would recommend Hawk Subaru to everyone! More

by JEREMYGREGOREC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Lewis, Chris Tsaliangos

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 22, 2023

Dealership Rating

Employee Rating

Great service and very informative. Service advisor was thoughtful and very polite. I recommend highly. Service advisor was thoughtful and very polite. I recommend highly. More

by JMHICKS12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

April 16, 2023

Dealership Rating

Employee Rating

Very knowledgeable, friendly, and helpful. My Subaru forester is awesome. It is exactly what we need. My Subaru forester is awesome. It is exactly what we need. More

by DFAHNSTROM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Lewis, Shaun Shore, Chris Tsaliangos

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

April 11, 2023

Dealership Rating

Employee Rating

I just purchased my second Forester from this dealer. I'm very satisfied with the sales and service staff. They are very knowledgeable, professional and easy to work with. I would highly recommend this I'm very satisfied with the sales and service staff. They are very knowledgeable, professional and easy to work with. I would highly recommend this dealership to family and friends. More

by MDROTH1

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Widuch

Jun 07, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 08, 2023

Dealership Rating

Employee Rating

The best care we could possibly receive. Just moved, stressful time. Luis took excellent care of us! 5 stars ++++* Just moved, stressful time. Luis took excellent care of us! 5 stars ++++* More

by tendrkath

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jennifer

March 31, 2023

Dealership Rating

Employee Rating

Service was great but the 10% off coupon was misleading. nothing on the coupon stated there was a $100 maximum off service. nothing on the coupon stated there was a $100 maximum off service. More

by JRC_1966

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 03, 2023 -

Hawk Subaru of Joliet responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2023

Dealership Rating

Employee Rating

Excellent service department! !! Highly recommended!!! Very helpful, knowledge and friendly service adviser. Great dealership to buy a car!!! !! Highly recommended!!! Very helpful, knowledge and friendly service adviser. Great dealership to buy a car!!! More

by NMATOVA999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 25, 2023 -

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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