Luis Figueroa
Luis Figueroa at Hawk Subaru of Joliet

Luis Figueroa | Page 6

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Luis Figueroa

June 17, 2023

Dealership Rating
Employee Rating

Scheduling was easy, dealership was clean, staff was friendly and professional. Best experience I've ever had. More

by RJMCDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales, Chris Tsaliangos, Michael Widuch, Bill Cranley

Jun 19, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 01, 2023

Dealership Rating
Employee Rating

It seemed simple, pleasant and quick when I purchased a new Subaru a year ago. I have been back twice for oil changes and was very satisfied with the service department as well. More

by DJK9305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Dealership Rating
Employee Rating

the customer service staff were very friendly and helpful. luis and jeff really made sure my warranty service was resolved in a timely fashion and they were very informative every step of the way. More

by rustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert

Jun 07, 2023

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2023

Dealership Rating
Employee Rating

Very good service. Only took about 1.5 hours. Luis explained the all of the results of the inspection very well. More

by PJOSTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2023

Dealership Rating
Employee Rating

Renee was extremely cordial and professional. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. More

by CARICLARIDA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2023

Dealership Rating
Employee Rating

Don’t feel like writing a lot but service was good not gonna lie. 10/10 More

by AJWILLIAMS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

May 07, 2023

Dealership Rating
Employee Rating

Everyone there was very courteous, friendly and helpful. ..We had a small problem regarding a discount but it was solved immediately, More

by RIDER70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your feedback! We're looking forward to your next visit with us!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

May 05, 2023

Dealership Rating
Employee Rating

Had a problem with my Outback, everyone made it a very seamless process. Would recommend Hawk Subaru to everyone! More

by JEREMYGREGOREC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Chris Tsaliangos

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 22, 2023

Dealership Rating
Employee Rating

Great service and very informative. Service advisor was thoughtful and very polite. I recommend highly. More

by JMHICKS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

April 16, 2023

Dealership Rating
Employee Rating

Very knowledgeable, friendly, and helpful. My Subaru forester is awesome. It is exactly what we need. More

by DFAHNSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Shaun Shore, Chris Tsaliangos

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

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