Luis Figueroa
Luis Figueroa at Hawk Subaru of Joliet

Luis Figueroa | Page 6

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Luis Figueroa

June 28, 2023

Dealership Rating
Employee Rating

The service was well done, and Luis was helpful and kept me informed of progress. It seemed to take a long time to get the car washed, but the service itself was excellent. I will return. More

by Coakes42
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Hawk Subaru of Joliet responded

Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2023

Dealership Rating
Employee Rating

Jeff has given me advice about maintenance a number of times since I bought my car. He has always been most helpful and pleasant to work with. Everyone in the maintenance and parts department have exceed More

by MFSHOGER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert

Jun 30, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope you have a great day!

Jun 30, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. Safe travels!

June 24, 2023

Dealership Rating
Employee Rating

$200 is charged just to look at the car for any issue and scan error codes More

by ABDULLAHNAJEEB3
Service Price Transparency
Recommend Dealer
No
Jun 26, 2023

Hawk Subaru of Joliet responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, Please contact our Service Manager, Kevin Nunez, at 815-725-3789. and we will do our best to make this better.

June 23, 2023

Dealership Rating
Employee Rating

Friendly, courteous and respectful. He explained everything that needed attention and answered all my questions. Thank You. More

by MWIDUCH0
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Kelvin Nunez, Donna Tran Gonzales

Jun 26, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 26, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Dealership Rating
Employee Rating

Scheduling was easy, dealership was clean, staff was friendly and professional. Best experience I've ever had. More

by RJMCDJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales, Chris Tsaliangos, Michael Widuch, Bill Cranley

Jun 19, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 01, 2023

Dealership Rating
Employee Rating

It seemed simple, pleasant and quick when I purchased a new Subaru a year ago. I have been back twice for oil changes and was very satisfied with the service department as well. More

by DJK9305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Dealership Rating
Employee Rating

the customer service staff were very friendly and helpful. luis and jeff really made sure my warranty service was resolved in a timely fashion and they were very informative every step of the way. More

by rustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert

Jun 07, 2023

Hawk Subaru of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Subaru. We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2023

Dealership Rating
Employee Rating

Very good service. Only took about 1.5 hours. Luis explained the all of the results of the inspection very well. More

by PJOSTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2023

Dealership Rating
Employee Rating

Renee was extremely cordial and professional. I appreciate it how the mechanic listen to my audio from the car issue and resolve my problem. More

by CARICLARIDA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2023

Dealership Rating
Employee Rating

Don’t feel like writing a lot but service was good not gonna lie. 10/10 More

by AJWILLIAMS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller , Jeff Colbert, Donna Tran Gonzales

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

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