Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.

Luis Jimenez | Page 11

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
343 Reviews
4.5

343 Reviews

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343 Reviews of Luis Jimenez

April 23, 2024

Dealership Rating
Employee Rating

Very friendly and accommodating. My vehicle was ready before promised time. The free car wash is a bonus. More

by MEYERJOLNN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Meyerjolnn! Please let us know if we can do anything else to help!

April 22, 2024

Dealership Rating
Employee Rating

Charged me $200 and still need to bring it back for something cove re d by GMC. More

by DLACU
Service Price Transparency
Workmanship
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Recommend Dealer
No

April 21, 2024

Dealership Rating
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Fast quick very friendly and is a pleasing person to talk with. Always ready to help. More

by RICHWOP0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Faulkner Buick GMC West Chester, INC. responded

Richwop, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 20, 2024

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My first time there and I thought he was abrupt and was not able to ask questions. Not too happy. More

by GUNTHRSMOM
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Recommend Dealer
Yes

April 17, 2024

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The service was great and the staff was friendly and helpful with all of the things that were needed to accommodate my order. More

by KEMCA32
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Faulkner Buick GMC West Chester, INC. responded

Kemca, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 16, 2024

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Employee Rating

I took my car in for an oil change. The next day i noticed smoke coming from under the hood. Whoever did the oil change left the cap off of where you put the oil in. More

by SLEODOUGHERTY58
Service Price Transparency
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Recommend Dealer
No

April 16, 2024

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Employee Rating

I liked the early appointment, everyone was friendly & the wirk was completed promptly whie I waited More

by Akirk
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Apr 17, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Akirk! Please let us know if we can do anything else to help!

April 13, 2024

Dealership Rating
Employee Rating

Appointment was easy to arrange Appointment was available in a reasonable time An appointment for waiting, with reasonable wait time Excellent service More

by Charles
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Recommend Dealer
Yes
Apr 15, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Charles! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 12, 2024

Dealership Rating
Employee Rating

quoted one price for service, then when i called back service went up by over $600.00. Should honor quote, and get the quote right the 1st time it is communicated with customer. More

by SEIDENBERGER
Service Price Transparency
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Recommend Dealer
No

April 12, 2024

Dealership Rating
Employee Rating

Came in recall item, ended up paying for other item. check engine light still on More

by VERONIQUELISKA
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Recommend Dealer
No
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