Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington

Luis Lainez

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
114 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

4.9

114 Reviews

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114 Reviews of Luis Lainez

September 18, 2025

Dealership Rating
Employee Rating

Best dealer i have been, friendly and professional team, explaining in detail everything I asked and should all features in car. More

by tlopez0403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Pouncil

Sep 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks so much! Our team loves being your tour guides, pointing out every detail like you’re on the most fun field trip ever. From friendly introductions to explaining each feature step by step, we’re glad you felt like you had the best teachers in the business. Remember, you can contact us if you need anything!

September 10, 2025

Dealership Rating
Employee Rating

Isaiah was fantastic. No hassle upfront buying experience. Would definitely recommend if you are in the market for a vehicle. More

by Jmarion949
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Isaiah Valencia

Sep 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Isaiah will be thrilled to hear this! Thanks for rolling out the red carpet for him. We love delivering seamless, show-up-and-drive experiences and appreciate your recommendation. If you know anyone car-hunting, send them our way, and we’ll do the same for them.

September 09, 2025

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Employee Rating

The salesman were not pushy and very courteous and understanding of my needs and concerns which was a pleasant experience More

by 75gonzaleztony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez

Sep 09, 2025

Norm Reeves Honda Superstore - Huntington responded

It sounds like our team measured up just right, listening carefully and stitching together an experience that truly fit your needs. We're glad you found the perfect fit. We appreciate you trusting us with such an important purchase and wish you safe travels.

September 01, 2025

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Employee Rating

Latla and her manager were so helpful and the entire team were so understanding and helpful and kind. I leased a car late at night and they all stayed to help me. The process was amazing and fair. I felt lik More

by 999dannawilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez, Layla Vashchenko , The person that washed and detailed my car late at night, can't for get him. My car was really dirty and he did a fantastic job!

Sep 02, 2025

Norm Reeves Honda Superstore - Huntington responded

When a team stays late to help, you know they mean business. Thanks for sharing how well the crew took care of you, and Layla will be honored. Congratulations on the lease!

August 31, 2025

Dealership Rating
Employee Rating

Ted and the other workers were helpful. This is the second Honda I have bought from Norm Reeves Honda. There were good both times and I would buy a third Honda car from Norm Reeves. More

by stefan_julie
Recommend Dealer
Yes

Other Employees Tagged: Ted Cruchley, Layla Vashchenko

Sep 02, 2025

Norm Reeves Honda Superstore - Huntington responded

There’s no better review than “I’d buy again,” and we’re honored you feel that way. Ted’s happy to be part of your car story. When the time comes for another, we’ll make it simple and excellent.

August 29, 2025

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Employee Rating

I had a great experience with Isaiah. The process was easy. The exact car I wanted was in stock. I got a fair deal on my trade-in plus, I received extra perks. As a single woman, it takes More

by cindyar3120
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Valencia

Sep 02, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, Cindy. Thank you for letting us know how fantastic Isaiah was. It's important to us that we prioritize customer comfort, and we're pleased he made you feel right at home. Enjoy the ride!

August 28, 2025

Dealership Rating
Employee Rating

I just had the best shopping experience, all thanks to Jacoby! He was incredibly helpful from the moment I walked in, taking the time to understand exactly what I was looking for without any pressure. It More

by trusam937
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacoby Hilliard , Jacoby Hilliard

Aug 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Jacoby treated your visit like a tailored recommendation, asking the right questions and backing them up with real expertise. That combo of genuine enthusiasm and help is precisely how we want every experience to feel. If you’re ever curious about upgrades or features, he’d happily walk you through them.

August 23, 2025

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Employee Rating

My uncle and I have been purchasing Hondas through Norm Reeves HB for over 20 years. This will be my third Honda since 2016. Easy to work with dealership ; no pressure to buy; straight forward pricing . T More

by k9doglover2
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall, Brandon Salas

Aug 25, 2025

Norm Reeves Honda Superstore - Huntington responded

Wow, 20+ years and three Hondas since 2016! Thank you and your uncle for the loyalty and for trusting us with your family’s rides. We’re honored to keep serving you both.

August 23, 2025

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Employee Rating

Great selection, clean environment and professional courtesy assistance. Very pleased with our new Honda - will be back for the service department when needed. More

by markdollbaum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2025

Norm Reeves Honda Superstore - Huntington responded

Huge thanks, Mark. We're glad the showroom and service vibe hit the mark. We’ll keep things clean, friendly, and helpful so your Honda stays happy. Swing by anytime, and we’ll treat you like family.

August 20, 2025

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Employee Rating

Sales guy was great but in typical fashion finance guy jammed me with an egregious rate even though I had credit union financing at a reasonable rate with excellent credit. Ultimately to get out the door More

by jblack108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Valencia

Aug 20, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear this and appreciate you bringing it to our attention. Transparency matters to us, and we’d like the chance to review your concerns about financing and certification. Please contact Sam Jaber at Sam.jaber@normeeves.com so we can connect at a time that works for you.

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