Carlos Castellanos
Carlos Castellanos at Norm Reeves Honda Superstore - Huntington

Carlos Castellanos

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Carlos Castellanos

August 20, 2026

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Employee Rating

Seemed a little high pressure sales on extras but all dealerships do this. Even the finance employee tried to up-sale me. More

by tmoyneur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2026

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing this feedback. There are several decisions that come up during a vehicle purchase, and we want those conversations to feel informative rather than overwhelming. Your feedback gives us an opportunity to look at the experience from your perspective. Our General Manager, Adam Denton, would be happy to hear more at Adam.denton@normreeves.com.

August 03, 2026

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Everyone there was super nice and helpful. It was a smooth experience, I would definitely recommend it other people More

by babyvic0704
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos

Aug 04, 2026

Norm Reeves Honda Superstore - Huntington responded

Friendly faces have a way of changing the whole experience. Carlos and the team worked hard to make sure you felt supported throughout your visit, and it's wonderful to hear you'd recommend us to others. That's the kind of compliment people remember.

July 31, 2026

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Very happy with how everything was handled. Very professional and informative. Made this the easiest car purchase of my life More

by clarence.walker
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos

Aug 03, 2026

Norm Reeves Honda Superstore - Huntington responded

The best experiences make something complicated look easy, and Carlos helped make your purchase feel that way. His thoughtful approach turned a big decision into an exciting milestone. We hope every trip in your new vehicle feels just as rewarding.

July 15, 2026

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Jacoby provided great service from beginning to end. He was knowledgeable and patient throughout the whole process, and I’m happy we went through him for our first Honda purchase. More

by enatal70
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2026

Norm Reeves Honda Superstore - Huntington responded

There's something special about a first, especially when it leaves you smiling. Jacoby's patience and knowledge helped set the rhythm for a purchase you'll remember for years to come, and we're grateful Carlos and the rest of the team could help make it happen. Here's to a wonderful first chapter with your Honda.

July 04, 2026

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This is one of the greatest experiences i had. Speciall mention to Joe Rodriguez for his relentless efforts to find our preferred color combination from sister dealers. After it is found, he made More

by dara_suru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2026

Norm Reeves Honda Superstore - Huntington responded

Dara, finding the perfect vehicle sometimes feels like a treasure hunt, and we're thrilled Joe was determined to track down exactly the color combination your family wanted. It's wonderful to hear that Joe, Carlos, Ricardo, and the entire team made every step informative, enjoyable, and focused on finding the best fit for your long-term ownership. Seeing your son drive home in the vehicle he had hoped for is the kind of ending we love being part of.

June 25, 2026

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We love Norm Reeves Honda This is our 4th car with you Christian Joe & Carlis were wonderful to work with More

by rfordhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Norm Reeves Honda Superstore - Huntington responded

By the fourth time around, you've earned honorary membership in the sequel club. We're delighted that Christian, Joe, and Carlos helped make this latest chapter another success. Some stories just keep getting better.

May 18, 2026

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Went in for a test drive and left with a new car. The salesman was very professional and informative. We got just what we wanted More

by mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bashar Qasem , Nguyen Bui

May 19, 2026

Norm Reeves Honda Superstore - Huntington responded

Nothing beats the feeling of walking in “just to look” and leaving with exactly the car you wanted. Sounds like the whole experience was smooth sailing under sunny skies thanks to your salesperson’s professionalism and guidance. Enjoy the new car, Mike!

May 16, 2026

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Amazing staff! Everyone was so helpful and kind to us. I got the exact car I wanted and will surely refer all my family and friends to you! More

by yclemente
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Garcia, Joseph Rodriguez

May 18, 2026

Norm Reeves Honda Superstore - Huntington responded

That’s what it’s all about, finding exactly what you wanted with a team that makes the process easy and enjoyable. We truly appreciate your recommendation and hope to see you again!

May 01, 2026

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Employee Rating

Fantastic experience. Frankie and Carlos were awesome! From trading in my older vehicle, to finalizing the sale on my new car, they were extremely helpful and really made More

by Brianrbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joseph Rodriguez , Frankie in Internet sales (5 stars)

May 07, 2026

Norm Reeves Honda Superstore - Huntington responded

A smooth trade-in, a new car, and a team that made the process enjoyable along the way sounds like a pretty successful day. Frankie and Carlos will definitely appreciate the shoutout. Thanks for trusting us with such an exciting purchase, Brian!

April 28, 2026

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Employee Rating

Nguyen is the best sales person I've ever worked with! He was the reason I chose this dealership over another that was giving me a lower offer More

by akapoor0422
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos

Apr 28, 2026

Norm Reeves Honda Superstore - Huntington responded

That says a lot. Choosing us over a lower offer isn’t something we take lightly, and it’s clear Nguyen made a real impact. Building trust like that is what matters most, and we’re glad he helped you feel confident in your decision.

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