Luis Lua
Luis Lua at Wilsonville Toyota
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Luis Lua | Page 8

Senior Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.8
80 Reviews

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

80 Reviews

Write a Review

80 Reviews of Luis Lua

December 01, 2019

Dealership Rating
Employee Rating

My new 2020 Tacoma is my second vehicle purchased with Luis’s assistance in the past two years. He is knowledgeable of the inventory, respectful of the customer, and efficient in navigating the process. More

by Billy D
Recommend Dealer
Yes

Other Employees Tagged: Ellie Treinen

Dec 02, 2019

Wilsonville Toyota responded

Thank you for the excellent review, Billy! We really appreciate you returning to visit us once again and we're glad Luis took great care of you. Happy driving!

June 22, 2019

Dealership Rating
Employee Rating

Good people that treat prospective buyers with respect. I was very pleased with the salesmen at Wilsonville Toyota and their no pressure approach to selling their cars. I had been to a couple of dealerships More

by OKOBOJI55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Scott "503JSP" Payne, Jason Jenista , Scott McKowen

Jun 24, 2019

Wilsonville Toyota responded

Thank you for the excellent feedback! We really appreciate your kind words and recommendations. Hope you're loving your new car!

February 27, 2019

Dealership Rating
Employee Rating

Quick and easy. The Sales man by the name Luis Lua is quick and get to the point. Making it a great first experience. Will return to him for further business. More

by Jacbogarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2019

Wilsonville Toyota responded

Thank you for your kind words! Glad to hear about your great experience working alongside Luis. Enjoy your new car!

February 01, 2019

Dealership Rating
Employee Rating

Wonderful experience Luis was very professional regarding helping us finding our new family car. He had patience with us and didn't rush us in making a decision. Very plea More

by lavinia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

Wilsonville Toyota responded

Thank you for the feedback, Lavinia! We hope your family is loving the new car. Happy driving!

November 24, 2018

Dealership Rating
Employee Rating

Shawn did an excellent job of answering all our questions! Shawn helped us get into two new vehicles a Tacoma and a Camry! We had tons of questions and an unique situation with financing. Shawn not only train More

by 2themeredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hoffman, Shawn Tracy

Nov 26, 2018

Wilsonville Toyota responded

Congratulations on the two new vehicles! We're so happy to hear Shawn was able to get you behind the wheel of two new cars. Happy driving!

November 08, 2018

Dealership Rating
Employee Rating

Very Happy! Luis was friendly, competent, savvy, Professional, and walked us thru the process and worked past closing to finish the deal. We love our new RAV4! More

by BeSt2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2018

Wilsonville Toyota responded

Thank you for leaving us some feedback! We're so glad Luis made your experience a great one. Enjoy the new RAV4!

May 20, 2018

Dealership Rating
Employee Rating

Great place with wonderful staffs I have bought 5 cars in these five year at Wilsonville Toyota. My crazy decision this month was switching 2016 RAV4 with a new 2018's similar model on More

by kraivuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Treinen , Tim Longwell

May 21, 2018

Wilsonville Toyota responded

Thank you for your kind words! We appreciate you being a loyal customer and we look forward to seeing you again in the future. Enjoy the new RAV4!

May 10, 2018

Dealership Rating
Employee Rating

Quick in and out Great Experience. Louis was great to deal with and it was a painless process five stars. Process was as advertised No Bull. I love my new Highlander. More

by Rickrut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Bantin , General sales manager

May 11, 2018

Wilsonville Toyota responded

Thank you for your feedback! Congratulations on the new Highlander, enjoy!

March 02, 2018

Dealership Rating
Employee Rating

I Would never buy a car anywhere else! Luis from start to finish treated us with respect for our budget and our needs. He was able to get us into our dream car. I loved the experience. If More

by Holly shea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2018

Wilsonville Toyota responded

Thanks for leaving a review on your experience with Luis! It's always nice to drive off in a car you've been dreaming of. Happy driving!

November 25, 2017

Dealership Rating
Employee Rating

Very Friendly Everyone was very nice and welcoming making the buy process less stressful. I enjoyed purchasing my car at Wilsonville Toyota and I will be back again More

by Horsewiz18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2017

Wilsonville Toyota responded

Thank you very much for your feedback! We are glad you had a positive, welcoming experience. Enjoy your new car!

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