Luis Lua
Luis Lua at Wilsonville Toyota

Luis Lua | Page 7

Senior Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

Contact Me
5.0
125 Reviews

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

125 Reviews

Write a Review

125 Reviews of Luis Lua

August 24, 2023

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Employee Rating

Wonderful experience with Luis! Thank you so much for the help and the time you took letting me test drive many, many cars :) More

by chriskiichle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Wilsonville Toyota responded

Hi Chris, thank you for your kind words! We're glad Luis provided you with a wonderful experience and took the time to assist you in test driving multiple cars. We appreciate your feedback and hope to see you again in the future.

August 20, 2023

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Luis was great! He was very helpful during the application process. Definitely recommend him specially if you’re a 1st time buyer :) More

by Diana Cabral Bazua
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Wilsonville Toyota responded

Hi Diana, thank you for your kind words about Luis! We're glad he was able to assist you during the application process. We appreciate your recommendation and hope to continue providing excellent service to first-time buyers like yourself.

August 09, 2023

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Luis went all the way to Newport to get me the exact car that I wanted. This is the 6th! cat that I have leased from Wilsonville. Always professional and super helpful. More

by jenniferreisinger219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Wilsonville Toyota responded

Hi Jennifer, thank you so much for your positive review! We're thrilled that Luis was able to go above and beyond to find you the perfect car. We appreciate your loyalty and look forward to assisting you in the future.

July 10, 2023

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Luis was a great, honest, and trustworthy salesman. He explained the entire process and answered all our questions in a straight forward manner. Due to his skills he made us feel like we were the most More

by ArmyDaze1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 17, 2023

Wilsonville Toyota responded

Thank you for your feedback! We're glad to hear that Luis provided you with a great and trustworthy sales experience at Wilsonville Toyota. We appreciate your kind words and look forward to serving you again in the future.

May 30, 2023

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We experienced great service at Wilsonville Toyota, with all of the pricing information clearly presented. They were accommodating with our schedule and put us at ease throughout the process. More

by d.z.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordy Sanchez-Villag , Reilly Quinn

May 30, 2023

Wilsonville Toyota responded

Thank you for sharing your positive experience at Wilsonville Toyota! We're delighted to hear that you received great service and that all pricing information was clearly presented to you. It's wonderful to know that our team was accommodating with your schedule and that they put you at ease throughout the process. If you have any further questions or need any assistance in the future, please feel free to reach out. Thank you for choosing Wilsonville Toyota, and we appreciate your feedback!

May 03, 2023

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Not only was I helped the minute I walked into the dealership, I completely scored by getting Luis Lua as my rep. Luis was patient, listened to what I wanted, was informative, and went so far above an More

by Sabrina A
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 04, 2023

Wilsonville Toyota responded

Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. We take pride in providing excellent service and we're glad that our efforts did not go unnoticed. We look forward to serving you again in the future!

April 29, 2023

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We knew exactly what vehicle we were shopping for and called before we drove to the dealership as we were not local to the area. Upon arrival Luis already had our information and the car was ready for us More

by Tiffany.allen84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2023

Wilsonville Toyota responded

Thank you, Tiffany, for sharing your recent car buying experience at our dealership. We are glad to hear that Luis provided you with excellent customer service and made the car buying process a seamless and stress-free experience for you. It's wonderful to know that you were able to complete the whole process in a short time, and that Luis was professional, friendly, and easy to work with. We appreciate your recommendation and look forward to serving you again in the future.

April 01, 2023

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Luis and Wilsonville Toyota were easy to work with. Luis did a great job finding the right vehicle for my budget and style. This is our 4th purchase from them and we will be back again! More

by taylorwhitcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 01, 2023

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Luis Lua was the sellsmen who helped me with everything over the telephone. Once I arrived it was a very clean establishment. It was a easy and fast process and I very much appreciate this company for help More

by Brandon H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 09, 2023

Dealership Rating
Employee Rating

Luis Lua and Austin Givens were fantastic. They handled all my challenges and exceeded expectations. I am not the “perfect” car buyer, I experience anxiety and frustration with these processes More

by Meeshie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Gregston , Austin Givens

Mar 09, 2023

Wilsonville Toyota responded

Hi Meeshie, congratulations on your new car! Thank you for your support, and please let us know if there is anything else we can do for you.

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