Luis Mojica | Page 9

I had a crazy noise that started at 35mph and got louder as you went faster. Luis was able to to get Jeff a Technician/ Mechanic to go on a ride. Jeff was able to figure out the sound by checking under hood as you went faster. Luis was able to to get Jeff a Technician/ Mechanic to go on a ride. Jeff was able to figure out the sound by checking under hood and listening in the cab. We believe possibly have found the problem. A loose plastic part next to a metal part. will monitor to see if the noise returns. Thank you, Luis and Jeff More

by Dhenrycorvette1 Verified Customer Verified Customer

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Just to be clear things were concerning in the beginning mostly due to the parts delivery getting tied up in the massive Snow storm that effected most of the county as did here with our Business. The extend mostly due to the parts delivery getting tied up in the massive Snow storm that effected most of the county as did here with our Business. The extended warranty folks seem to be unclear in the end on what was covered however Louis stay on top of them and finally got clarification and no problem paying for so of the work once gave Louis clarification on the reasons. Thank you Luis for staying on top of them and forcing their hand. End up cost me $174 more than we anticipated. This was offset but Luis Monica and Starling Buick GMC by giving me 2 free oil changes that will far exceed the the extra cost I had to pay for the insurance companies error. I can honestly say say that Luis went far and above to make things right with me. Please look him up if you need service at Starling GMC Buick this man will take care of you. Thank you Luis for the continued communications thru out the process. I’m sure I’ll see you again. Respectfully Winfred Lewis Warren. More

by wl_warren Verified Customer Verified Customer

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There’s no words to say bad about Luis. I brought. 2025 GMC Serria 2500 and every service has been the best. This gentleman is on top of his game. There was a few little minor things that I brought. 2025 GMC Serria 2500 and every service has been the best. This gentleman is on top of his game. There was a few little minor things that the dealership took care of and Lewis was the first along with the dealership to be able to give me a ride to Use and it wasn’t a cheap ride and it was a nice new hummer all I can say is keep up the great work which I’m sure Luis will do More

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I've had nothing but good experiences in buying a vehicle from this dealership and also with having it serviced there. John Hobson is the best! from this dealership and also with having it serviced there. John Hobson is the best! More

by ronbarrow Verified Customer Verified Customer

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Luis was great in squeezing me into the schedule for service as I needed to a quick turnaround! service as I needed to a quick turnaround! More

by tystik220 Verified Customer Verified Customer

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Luis does a fantastic job of looking out for my interests and takes great care in the upkeep of my truck. and takes great care in the upkeep of my truck. More

by vtorion Verified Customer Verified Customer

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On time. Friendly workers. Job complete perfectly. Been a customer for years and don't plan changing. Friendly workers. Job complete perfectly. Been a customer for years and don't plan changing. More

by Rosecarley503 Verified Customer Verified Customer

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Always exceptional service and customer service at Starling. Luis Mojica my advisor was the highlight of my day with his kindness and knowledge. Starling. Luis Mojica my advisor was the highlight of my day with his kindness and knowledge. More

by elizabethalfieri Verified Customer Verified Customer

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Very easy to make appts. for service, Luis was a good guy to represent the Dealership with his organization of my expectations of being on time and satisfying my request..... for service, Luis was a good guy to represent the Dealership with his organization of my expectations of being on time and satisfying my request..... More

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I arrived early and was told they were not ready for me. The girl said I could drop the car off. I told her I live 45 mins away. The girl said I could drop the car off. I told her I live 45 mins away. More

by Hhall1370 Verified Customer Verified Customer

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