Have had our car serviced at Starlink many times always
great service and smiles from our service representative.
great service and smiles from our service representative.
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by dan
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2025 -
Starling Buick GMC Stuart responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Starling Buick GMC Stuart, we look forward to having you as a valued customer for many years to come!
JC Prats
General Manager
Starling Buick GMC Stuart
The car dealership should keep the customer informed
about the development of the vehicle that is in service.
about the development of the vehicle that is in service.
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by dilson71
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Mojica
Nov 05, 2025 -
Starling Buick GMC Stuart responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
JC Prats
General Manager
Starling Buick GMC Stuart
Luis took care of my truck and the whole situation.
The whole team was excellent.
The whole team was excellent.
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by bussellcb
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2025 -
Starling Buick GMC Stuart responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Starling Buick GMC Stuart.
JC Prats
General Manager
Starling Buick GMC Stuart
Luis was a great guy to work with.
While working on the truck one of employees causing a small dent. They were open and honest about it and have already scheduled to get the repair don
While working on the truck one of employees causing a small dent. They were open and honest about it and have already scheduled to get the repair done.
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by bussellcb
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2025 -
Starling Buick GMC Stuart responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
JC Prats
General Manager
Starling Buick GMC Stuart
Worst dealership I have ever had the dealings with.
The only good thing was the salesman but the rest of the process was less than enjoyable and I will never buy another vehicle from them as again. Too
The only good thing was the salesman but the rest of the process was less than enjoyable and I will never buy another vehicle from them as again. Took my truck in for its first oil change and all the paperwork said was safety check. Was the oil even changed? They didn’t even change the windshield sticker.
Never again
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by Phil.rush1960
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2025 -
Starling Buick GMC Stuart responded
Phil, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
JC Prats
General Manager
Starling Buick GMC Stuart
My car was service in a timely manner.
All issues were resolved. I have no complaints.
All issues were resolved. I have no complaints.
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by tim68jones
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Starling Buick GMC Stuart responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
JC Prats
General Manager
Starling Buick GMC Stuart
This was my third visit here.
My first two experiences weren’t great, but I decided to give Starling Buick one last chance since I prefer to have my car serviced at a dealership.
My first two experiences weren’t great, but I decided to give Starling Buick one last chance since I prefer to have my car serviced at a dealership. I’m so glad I did!
Louis Mojica, my service advisor, completely turned things around. From the moment I arrived, he listened attentively as I explained my past experiences and made sure this visit went differently. He went above and beyond to ensure my services were completed quickly and efficiently. I didn’t have to wait long at all.
Louis is truly one of the best advisors I’ve ever dealt with. He genuinely cares about his customers, and it shows. He even went out of his way to cover my bill, something he absolutely didn’t have to do, but it speaks volumes about his dedication to customer satisfaction. Honestly, I would have happily paid because of how great the service was!
I walked in with low expectations and left completely impressed. A month ago, I probably wouldn’t have recommended Starling Buick, but thanks to Louis, that has completely changed. I’ll definitely be back with no hesitation and will be requesting him every time.
Thank you, Louis, for making my day and restoring my trust in this dealership. I highly recommend Louis Mojica. He’s the best!
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by kaylyn m
Service Price Transparency
Oct 11, 2025 -
Starling Buick GMC Stuart responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
JC Prats
General Manager
Starling Buick GMC Stuart
Luis was super helpful when I came in to get my truck
worked on, even though he was clearly really busy. He did a great job!
worked on, even though he was clearly really busy. He did a great job!
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by Bens0439
Service Price Transparency
Oct 09, 2025 -
Starling Buick GMC Stuart responded
Thanks for sharing about your experience with Starling Buick GMC Stuart. We appreciate your business and hope to see you again soon!
JC Prats
General Manager
Starling Buick GMC Stuart
I told him it took hours on last visit Because truck
was parked in lot and no o e knew till I found it myself. Luis made up for the last visit and done in record time. A big thank you to Eric also
G
was parked in lot and no o e knew till I found it myself. Luis made up for the last visit and done in record time. A big thank you to Eric also
Great team. Missed Daniel today, which is another Great rep.
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by R.GIASULLO
Service Price Transparency
Sep 12, 2025 -
Starling Buick GMC Stuart responded
Thanks for sharing your thoughts about your experience with Starling Buick GMC Stuart. We appreciate your business and hope to see you again soon!
JC Prats
General Manager
Starling Buick GMC Stuart