Luis Otero
Luis Otero at Deland Kia

Luis Otero

Salesperson

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

4.7
28 Reviews
4.7

28 Reviews

Write a Review

28 Reviews of Luis Otero

April 09, 2024

Dealership Rating
Employee Rating

Helpful and informative, got my first car with the help of their wonderful team! Thank You DeLand KIA!! More

by ANMARIESANTOS1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob

Apr 11, 2024

Deland Kia responded

Very good service. Very clean. Everyone is very friendly. My vehicle was done on time.

April 08, 2024

Dealership Rating
Employee Rating

Luis in sales and Alexandra in finance were both fantastic at there jobs and would recommend friends and family to them More

by J
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Gomez , Jacob 1 star

Apr 09, 2024

Deland Kia responded

Thank you for the glowing review! We're thrilled to hear Luis and Alexandra provided you with fantastic service. We appreciate your recommendation and look forward to serving your friends and family as well.

April 04, 2024

Dealership Rating
Employee Rating

Luis is a Wonderful salesman, Kim in service outstanding. .. DeLand KIA is a Great Dealership... A+.. More

by HEATHERAOLLISON
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim gets an A+ from me.(Service Department)

Apr 09, 2024

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that Luis and Kim provided you with exceptional service. We appreciate your support and look forward to serving you again in the future!

March 17, 2024

Dealership Rating
Employee Rating

I had a great experience at Deland Kia. I found the exact car I wanted in very good condition at a fair price. The agent was knowledgeable and followed up to ensure quality customer service More

by MC7
Recommend Dealer
Yes
Mar 19, 2024

Deland Kia responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found the perfect car at a fair price and received excellent customer service. We appreciate your business and look forward to serving you again in the future.

March 14, 2024

Dealership Rating
Employee Rating

Luis is helpful, friendly, and professional. Great experience all around and got a great deal More

by TRT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enzo Boccarossa

Mar 19, 2024

Deland Kia responded

Thank you for the kind words! We're thrilled to hear that Luis provided you with a great experience and a fantastic deal. We appreciate your business and look forward to serving you again in the future!

March 10, 2024

Dealership Rating
Employee Rating

Very good service with jose! He was very careful with everything!Next time I will go again👍 More

by alvaro.morais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Deland Kia responded

Thank you for sharing your positive experience with Jose! We're thrilled to hear that he provided excellent service, and we look forward to welcoming you back on your next visit!

March 09, 2024

Dealership Rating
Employee Rating

good service good treatment I went before the estimated time and they attended to me without any problem thank you very much...wonderful service More

by RANDYCORRALEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge

Mar 11, 2024

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 05, 2024

Dealership Rating
Employee Rating

Luis was my salesman when I came in the other day to purchase a new Seltos. He was very knowledgeable about the car and all its features. Luis was very transparent throughout the entire purchasing proce More

by NVOITEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Deland Kia responded

Thank you so much for your kind words! We're thrilled to hear that Luis provided you with a transparent and knowledgeable experience. We appreciate your recommendation and look forward to serving you again in the future!

March 05, 2024

Dealership Rating
Employee Rating

Service scheduled times are usually two weeks out. Service Department Unable to fix Telluride Electrical problem where car puts your life at risk on highway because of electrical engine failure. Still More

by Beware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Employee not listed

Mar 07, 2024

Deland Kia responded

We're truly sorry to hear about your negative experience. Your feedback is important to us. Please reach out to John Snoke, our Service Manager, at 888-205-8106 to discuss the concerns you've raised.

February 10, 2024

Dealership Rating
Employee Rating

The facility is nice and clean, the employees are friendly and professional and helpful. The customer service was excellent. More

by 1LOURDESMARIVERA2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Deland Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide top-notch customer service and maintain a welcoming environment for all our guests. We look forward to serving you again in the future!

1

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