Luis Pinto | Page 28

Outstanding personal service Frank went above and beyond my customer service expectations. I couldn't be more pleased with this car buying experience. I look forward to a long te Frank went above and beyond my customer service expectations. I couldn't be more pleased with this car buying experience. I look forward to a long term relationship. More

Helpful 0

Report | Print

Used sales No hassle and very easy to deal with. I was a little disappointed in the cleanliness of the car when I arrived to pick it up. No hassle and very easy to deal with. I was a little disappointed in the cleanliness of the car when I arrived to pick it up. More

Helpful 0

Report | Print

I am happy with the hassle-free purchase and vehicle! I was pleased with my salesman, Frank Gastelum and did not feel pressured to make the purchase. He was patient, yet thorough about various vehicles on I was pleased with my salesman, Frank Gastelum and did not feel pressured to make the purchase. He was patient, yet thorough about various vehicles on the lot and made sure that I was happy with the decision that I made. More

Helpful 0

Report | Print

True Professionals My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I a My sales professional is Harry Osborne. He is a 'stand up' guy and has a long history in the car business. He knows my buying patterns, knows what I am looking for, and always willing to offer suggestions or redirect if needed. We have developed a great business relationship and friendship over the years. I have purchased 2 vehicles from AM Charlotte over the past 3 years. All team members are helpful and they know cars. Most important, they are willing to talk cars. And too, no back and forth negotiations as is often done in this business. These folks are great to work with. I would be remiss if I did not also share accolades for Bob Pletcher, Luis Pinto, Donnie Pack, Ryan Ludwig; are all terrific partners. I have worked with each in some way or another. More

Helpful 0

Report | Print

Good experience A long time ago, I bought a car from the Greensboro store and just a bit ago from the Charlotte store and was treated well and what I really appreciat A long time ago, I bought a car from the Greensboro store and just a bit ago from the Charlotte store and was treated well and what I really appreciate is that I continue to be treated well post sale. I am happy to have this relationship with Harry and the folks at Foreign Cars. More

Helpful 0

Report | Print

Always a pleasure to deal with Harry and others. Straight to the point and no hassle as always. I wish they had all the brands so I could do all my automotive busine to deal with Harry and others. Straight to the point and no hassle as always. I wish they had all the brands so I could do all my automotive business with them. More

Helpful 0

Report | Print

Best car buying customer service experience ever Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Mr. Frank Gastelum has provided excellent service, information, responsiveness, follow up - all in a very courteous and respectful, easy-going manner. Clearly he knows how to read customers and adapt accordingly. Frank and the dealership made the whole process straightforward, well organized and efficient. I highly recommend them. More

Helpful 0

Report | Print

Fast and simple I walked in the door at 1 and drove off the lot with a new vehicle at 3. Everything was fast, simple, and convenient. They helped me secure financing, I walked in the door at 1 and drove off the lot with a new vehicle at 3. Everything was fast, simple, and convenient. They helped me secure financing, got me a great rate, and I couldn't be happier. Ask for Frank, went out of his way to get the car ready for me and show me around. More

Helpful 0

Report | Print

Excellent experience - easy long distance purchase I purchased a pre-owned vehicle from Maserati/Aston Martin of Charlotte. I am located in New York and was anxious about purchasing a vehicle from 700 I purchased a pre-owned vehicle from Maserati/Aston Martin of Charlotte. I am located in New York and was anxious about purchasing a vehicle from 700 miles away. I called and spoke with James Manfredi (my salesman) about the vehicle and he was very upfront and honest about the vehicle condition, known history, and where the dealership stood on pricing. I also was called by the general sales manager Donnie and he too was very honest and reasonable in discussing the vehicle. My concerns of a long distance transaction quickly melted away and within less than a week from first contacting the dealership I flew into Charlotte, James picked me up from the airport personally, I reviewed the vehicle, finalized the purchase with finance manager Luis, and I drove the vehicle home to NY all within the same day. They had the vehicle detailed, fueled, and ready to go for my return road trip upon my arrival in Charlotte. They made the entire purchase experience easy. I highly recommend this dealership. These gentlemen were a real pleasure to buy a vehicle from! More

Helpful 0

Report | Print

Great professional guy! Cyrus Klaesi guided me to choose the right car with such a professional way that I will recommend him to all my friends. Thank you Cyrus Klaesi guided me to choose the right car with such a professional way that I will recommend him to all my friends. Thank you More

Helpful 0

Report | Print