Luis Puente
Luis Puente at Clay Cooley Nissan of Richardson

Luis Puente | Page 2

General Sales Manager

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

4.2
33 Reviews
4.2

33 Reviews

Write a Review

Languages Spoken

Spanish Spanish

33 Reviews of Luis Puente

August 27, 2025

Dealership Rating
Employee Rating

Casen and Johnny both were super helpful. They both were patient and worked with me till the could get the deal done! So thankful for them both and sending everyone to them! More

by Ashley.avera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rubio, Cason Cooley

Aug 31, 2025

Clay Cooley Nissan of Richardson responded

Hi Ashley, thank you so much for sharing your experience! We’re thrilled to hear that Cason and Johnny were able to take great care of you. Your kind words mean a lot, and we’ll be sure to share your feedback with them. We truly appreciate your trust in us and look forward to serving you again, and your referrals mean the world!

August 24, 2025

Dealership Rating
Employee Rating

Great Experience, Great service, I love the car. Pricing was great. Didn't take very long. More

by sourav.p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Suvodip Sarkar

Aug 27, 2025

Clay Cooley Nissan of Richardson responded

Hi thank you for taking the time to leave a review for us at Clay Cooley Nissan Richardson. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

Dealership Rating
Employee Rating

great team ith great customer service skills appreciate the teams help for both purchasing the pathfinder and the rogue More

by awilegallw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2025

Clay Cooley Nissan of Richardson responded

Thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 06, 2025

Dealership Rating
Employee Rating

It was a bumpy experience at first. I was as charged for something I shouldn’t have been charged for. Reggie Sales Manager, who was my salesman year ago, made things right, along with More

by kathleen.pearson79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Huff, Darris Bailey

Aug 09, 2025

Clay Cooley Nissan of Richardson responded

Thank you for your honest feedback. We’re sorry to hear that things got off to a rocky start, but we’re glad Reggie and Darrius were able to make things right for you. Your satisfaction means a lot to us, and we appreciate you giving us the opportunity to turn the experience around. If there’s ever anything else you need, we’re here to help!

July 16, 2025

Dealership Rating
Employee Rating

I like the car. It’s was very good and the people were friendly. Thank you. More

by BONABO37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos

Jul 18, 2025

Clay Cooley Nissan of Richardson responded

Hi! Thank you for sharing about your experience with us. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 14, 2025

Dealership Rating
Employee Rating

We had a great experience. Jackie made sure to listen to what we were looking for. She made our experience fun and welcoming from the moment we walked in the door. More

by Pedro Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Infante

Jul 16, 2025

Clay Cooley Nissan of Richardson responded

Hi Pedro! Congratulations on your purchase and thank you for sharing your experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Nissan.

July 12, 2025

Dealership Rating
Employee Rating

Good service and took the time to explain all the details of the purchase and didn’t try to mislead me. More

by stuart.schluter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2025

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience and felt everything was explained clearly and honestly. That’s exactly how we aim to do business. If you ever need anything in the future, we're here to help!

July 11, 2025

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Employee Rating

Customer friendly, very welcoming and helpful when working with customers. Took the time to explain details and the process. More

by bnlew.lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike White

Jul 12, 2025

Clay Cooley Nissan of Richardson responded

Thank you for the kind words! We're glad you felt welcomed and well taken care of. Taking the time to explain everything clearly is what we strive for, glad it showed in your experience!

July 07, 2025

Dealership Rating
Employee Rating

We did not deal with the Service Department, but did deal with the Sales Staff. Very high pressure and a lot of games with the pricing. Ultimately, they agreed to a price we were willing to pay, but it took More

by evelyn-campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jul 10, 2025

Clay Cooley Nissan of Richardson responded

Hi Evelyn, thank you for sharing your feedback. We're sorry to hear about the frustration you experienced during your visit. While we're glad we were ultimately able to come to a resolution and earn your business, we recognize that the process should have been smoother from the beginning. We appreciate you giving us the opportunity to make things right and will use your experience to continue improving how we communicate pricing and vehicle details. If you have any further questions or concerns, please don’t hesitate to reach out.

July 01, 2025

Dealership Rating
Employee Rating

Thank you so very much for the determination and help from Sarkar! I love my vehicle More

by taralo31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Ramos, Reggie Huff, Phi Vu, Suvodip Sarkar, Jose Rubio, Leigha (Jeana) Ballard , Alejandra Fierro, Marc Grisham, Kaelyn Smith

Jul 04, 2025

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear you love your vehicle. Sarkar will be happy to know his hard work made a difference. Enjoy the ride, and we’re here anytime you need us!

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