Luis Ramos | Page 2

GREAT SERVICE!! STAFF VERY HELPFUL. PROMPT RESPONSE AND CONTACT INFORMATION. PROVIDED A LOANER CAR WHIXH IS A HUGE PLUS!! WOULD HIGHLY RECCOMEND THEM FOR BOTH SALES AND SERVICE CONTACT INFORMATION. PROVIDED A LOANER CAR WHIXH IS A HUGE PLUS!! WOULD HIGHLY RECCOMEND THEM FOR BOTH SALES AND SERVICE More

by stevemurphy4 Verified Customer Verified Customer

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I initially visited to have my Jeep check out because the “low oil pressure” light was on. This was a recurring issue that was getting worse. Brandon and Luis were very knowledgeable and friendly, but also e “low oil pressure” light was on. This was a recurring issue that was getting worse. Brandon and Luis were very knowledgeable and friendly, but also expressed much concern for me and my vehicle. After speaking with Luis about my options, I decided that it was time for me to consider purchasing a newer vehicle because I was at over 103,000 miles. I asked him to call over a sales person and that’s when I met Jeff Horn. The very next day I met with Jeff to start the trade-in process. He was a true professional, honest and fair. Joy completed the paperwork and explained everything thoroughly. I had a great experience and I love my new car!! Awesome team at Bergeron! More

by AshB Verified Customer Verified Customer

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Bergeron Service department is very professional and the service they give is excellent! From the intake process to the cashiers, they are always nice and professional. service they give is excellent! From the intake process to the cashiers, they are always nice and professional. More

by lori1120 Verified Customer Verified Customer

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Asked about prices for tires and was told I would be contacted but no one ever did. Guess I will have to start looking elsewhere. contacted but no one ever did. Guess I will have to start looking elsewhere. More

by cobaltpap Verified Customer Verified Customer

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When I called to make appt the gentlemen was very dry and didn’t have any concern about what I was trying to ask about my car. I told him my engine light was he proceeded to say we're 3 weeks out it would be didn’t have any concern about what I was trying to ask about my car. I told him my engine light was he proceeded to say we're 3 weeks out it would be after Thanksgiving . I was very disappointed. I mean after all the car is 2 yrs old why would my engine light be on . But , I just accepted and waited 3 weeks til my appt . After all said and done not all techs are friendly at Bergeron . I must say Danielle and Luis have been pleasant. Luis was very kind attentive and knowledgeable. Unlike Chris More

by ypaz1982 Verified Customer Verified Customer

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Luis was very helpful as always. Did not know if my problem was under warranty. Luis said if not cover under warranty it would be between $900 to $1100. So it was great to hear it was covered. Thanks problem was under warranty. Luis said if not cover under warranty it would be between $900 to $1100. So it was great to hear it was covered. Thanks again. More

by ann11 Verified Customer Verified Customer

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Cherokee purchased in June 2017 constantly has to be brought in for service since the moment I purchased. Dealership should have switched out within first 6 months. Time and money lost will never be rec brought in for service since the moment I purchased. Dealership should have switched out within first 6 months. Time and money lost will never be recuperated. I will never again purchase from or recommend anyone to purchase from Bergeron. More

by clumpkin2738 Verified Customer Verified Customer

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Service advisor was friendly, knowledgeable and kept me in the loop reguarding progress on my Ram. Vehicle was ready when promised and check out process was easy. in the loop reguarding progress on my Ram. Vehicle was ready when promised and check out process was easy. More

by dennisdunkin Verified Customer Verified Customer

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Kept Ram too many days for simple jobs, didn’t fix the problem, waited a couple weeks for them to fix again cost extra deductible problem, waited a couple weeks for them to fix again cost extra deductible More

by bt81 Verified Customer Verified Customer

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great service from the staff. They kept me updated on what my car needed. I plan to return to Bergeron as I've always been treated well there. what my car needed. I plan to return to Bergeron as I've always been treated well there. More

by redbishop93 Verified Customer Verified Customer

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