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Luis Robertson
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Luis Robertson | Page 4
Sales and Leasing Consultant
Jim Ellis Toyota of McDonough
144 Hwy 81 West
McDonough, GA 30253
135 Reviews
Dealership Experience
4 yrs, 9 mos
Industry Experience
4 yrs, 9 mos
Languages Spoken
English
Spanish
135 Reviews
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135 Reviews of Luis Robertson
April 17, 2023
Everybody Was great an very helpful, the process was fast i had a wonderful experience i had a wonderful experience More
by MR.CITYLITES
Verified CustomerOther Employees Tagged: Ahmad Ali, Michael Green, Rose Bristol, Carlos Diaz, Jamari Byars, King Davis , JD Barksdale, Susan Crawford
Helpful 
March 30, 2023
Every time I come to this dealership, I have an amazing experience. Everyone takes the time to explain things to me that I don't understand. So far a great experience. experience. Everyone takes the time to explain things to me that I don't understand. So far a great experience. More
by rowenamartinez09
Other Employees Tagged: Michael Green, Gary Escoto
March 29, 2023
The only reason I give them a one is I can not give them a 0. On Monday, 3/27, I called the dealership at 9 am. I spoke with Louis, one of the salesmen. I told Louis that I was interested in a 2017 Jeep a 0. On Monday, 3/27, I called the dealership at 9 am. I spoke with Louis, one of the salesmen. I told Louis that I was interested in a 2017 Jeep Wrangler with exact description. Louis put me on hold and came back and said he had pulled the key. We scheduled an appointment for 5:30 pm. About 4:00 I got a call verifying my appointment to look at the 2017 Jeep I had requested. We arrived at 5:35 pm and was immediately informed that the vehicle I had requested to view had been taken to auction earlier in the day. They went on to say we have another 2017 Jeep but it is more expensive. This is nothing less than bait and switch. The manager then stated he was going to get the vehicle back and I would hear something on 3/28. I heard nothing. On 3/29 at 8:00 am I called and was told they would not get the vehicle back but I could look at the other Jeep but it was more expensive. There was no offer to even try to work with me. I drove about 30 minutes which is not horrible but it is Inexcusable that I scheduled an appointment and they called to confirm less than 2 hours before and did not have the common courtesy to say the vehicle is no longer available. Watch out and be warned if you deal with this dealership. More
by dlovelady87
Other Employees Tagged: Gary Escoto
March 24, 2023
Keisha and Luis provided great customer service Will definitely purchase from Jim Ellis in the future! Very Happy customer definitely purchase from Jim Ellis in the future! Very Happy customer More
by Cillo
Other Employees Tagged: Michael Green, Keisha Stubbs
February 18, 2023
Very helpful. Thanks for everything. I'll recommend other people to visit this car dealership Thanks for everything. I'll recommend other people to visit this car dealership More
by sommo3x3
Other Employees Tagged: Will Pain & Lacy Rubin in the finance five star and there was an Lady in the finance office
February 10, 2023
I I cannot say enough good things about Luis. He really listened, was not pushy, stayed within my budget and just was amazing. Lacy was wonderful as well! They did not have what I was looking for He really listened, was not pushy, stayed within my budget and just was amazing. Lacy was wonderful as well! They did not have what I was looking for but they took time to make sure I got it. I am Glad I started there and will not go anywhere else! More
by medwards1227
Other Employees Tagged: Kenneth was great and loved Lacy!!
January 05, 2023
I was greeted with a very friendly experience. Luis gave me all the facts without pressuring me to purchase. Luis gave me all the facts without pressuring me to purchase. More
by beavermlb15
Other Employees Tagged: Michael Green
August 10, 2022
Negotiations were quick and fair and got straight to the point and was a fair value for everybody point and was a fair value for everybody More
by DARASEAMANS
Other Employees Tagged: Michael Green
August 04, 2022
Toyota McDonough has the best service as this is my second time purchasing with them. My favorite salesman is Luis Robertson who has great community service and willing to work with you. second time purchasing with them. My favorite salesman is Luis Robertson who has great community service and willing to work with you. More
by Alexis Smith
