Luis Salcedo | Page 27

Salesperson Roy was a pleasure to work with . Very helpful and patient with a senior citizen . Very helpful and patient with a senior citizen . More

by hoffmeisterr7 Verified Customer Verified Customer

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Was searching for a 2022 Ioniq5 for a few weeks but as everyone knows, the market and availability is terrible right now, what little inventory I found nearby was marked up a ridiculous amount (5k+) and m everyone knows, the market and availability is terrible right now, what little inventory I found nearby was marked up a ridiculous amount (5k+) and multiple times a dealer had told me something was available on the lot and I would tell them right away I want it and i'd head there immediately, they'd say ok and they'll hold it but then on my way to the dealer they sell it, incredibly frustrating. I came across a listing at Ideal Hyundai and reached out right away, I was connected with Kevin Castillo in sales and from there it was smooth sailing. Kevin quickly confirmed the car was actually there and available, and when I told him I would come in same day to buy he worked with me to make sure the car would be there and to agree on a price before I took a hundred dollar Uber to the dealership about an hour away. When I got to the dealership everything was as discussed and the purchase went through without a hitch. Kevin was courteous and efficient, finance was not pushy like most other dealers, and the car was charged and delivered as expected. In this market it is super rare to find a dealership that still cares about customer service and not just marking up every single vehicle for the most profit. Definitely coming back to Ideal Hyundai for my next purchase. More

by Michael L. Verified Customer Verified Customer

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I’m very happy with everyone and the service provided, everyone is very professional and ready to help. everyone is very professional and ready to help. More

by lsegura26 Verified Customer Verified Customer

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Most business taken care of online, minimal time in actual dealership. Very helpful staff, very good experience, thanks Roy! actual dealership. Very helpful staff, very good experience, thanks Roy! More

by ARTHCON79 Verified Customer Verified Customer

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Kevin and Luis helped me a lot in the process of buying my first new vehicle 0 miles, they made the process of buying, financing and knowing the guarantees and operation of the vehicle easy. Thank you very my first new vehicle 0 miles, they made the process of buying, financing and knowing the guarantees and operation of the vehicle easy. Thank you very much!!! More

by lcuellar2 Verified Customer Verified Customer

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I worked with Shazhad for the purchase of my new Hyundai Palisade. He made the process very easy and smooth and even delivered my car to me an hour away in Virignia! Palisade. He made the process very easy and smooth and even delivered my car to me an hour away in Virignia! More

by lisa.ruffer Verified Customer Verified Customer

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I have purchased a used vehicle before from Dan Painter. This time I decided to try again for another vehicle. I got the vehicle I wanted, price was too high for a used car. but due to the situation now wit This time I decided to try again for another vehicle. I got the vehicle I wanted, price was too high for a used car. but due to the situation now with used cars as well as new, It has been tough. Dan helped me immensely and I am so grateful. The finance office was also very good. More

by BeverlyBolden449 Verified Customer Verified Customer

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Loved the way Roy helped me get in my new car with no hassles. He was a dream to work with and the finance dept was just as great! The paperwork was done fast and easy. I will definitely be recommending hassles. He was a dream to work with and the finance dept was just as great! The paperwork was done fast and easy. I will definitely be recommending your dealership and Roy! More

by hotrodhorton Verified Customer Verified Customer

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Great customer service and knowledgeable staff! Really appreciated how easy the entire experience was, and the follow up to ensure I was enjoying my new car! Really appreciated how easy the entire experience was, and the follow up to ensure I was enjoying my new car! More

by emynimah.ibrahim Verified Customer Verified Customer

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Dan was very nice and helpful. He kept me updated on when the delivery was going to take place. I was slightly disappointed in the delivery process. The car still had a lot of p He kept me updated on when the delivery was going to take place. I was slightly disappointed in the delivery process. The car still had a lot of plastic protective film still on the vehicle. There was no vehicle walk through or demonstration/setup. I did get in and out of the dealership in a reasonable amount of time. Really enjoyed Teresa in the finance office. She was no pressure on sales or up charges. Would use this dealership again. More

by 2022 Santa Fe Verified Customer Verified Customer

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