Bill Duque
Bill Duque at Ideal Hyundai Buick GMC
Refer Me

Bill Duque

Finance Manager

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

Contact Me
4.6
63 Reviews
4.6

63 Reviews

Write a Review

63 Reviews of Bill Duque

April 12, 2024

Dealership Rating
Employee Rating

Saif was amazing and very helpful. The finance manager was not very helpful and didnt explain anything. More

by yuhuawan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saif Khan

Apr 15, 2024

Ideal Hyundai Buick GMC responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Ideal Buick GMC Hyundai Team

March 19, 2024

Dealership Rating
Employee Rating

We dealt with Corey ( Wytheville Va) and I can’t say enough wonderful things about him and our experience! He went above and beyond to help us and I can’t thank him enough 😊 We will definitely be deali More

by sthompson6464
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hashemi

Mar 21, 2024

Ideal Hyundai Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team

March 15, 2024

Dealership Rating
Employee Rating

Very friendly and professional. I have purchased an Elantra from Dan before. I’m a repeat! More

by npope48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Ideal Buick GMC Hyundai Team

March 11, 2024

Dealership Rating
Employee Rating

It was an unfortunate set of circumstances that brought us to Ideal in the first place, but driving all the way to Frederick was made worthwhile with our dealings with both Shahzad and Shawn. We couldn't h More

by tintlep
Recommend Dealer
Yes

Other Employees Tagged: Shahzad Kalyar , Shawn Hashemi, We didn't require financing, but Bill made our transaction as smooth as possible.

Mar 14, 2024

Ideal Hyundai Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ideal Buick GMC Hyundai Team

February 25, 2024

Dealership Rating
Employee Rating

Roy and Shawn were easy to work with and delivered what they promised. Made sure that we were satisfied with our purchase. More

by KATE.GALLAGHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roy Hassan , Shawn Hashemi

Feb 28, 2024

Ideal Hyundai Buick GMC responded

Thank you for your business and this review, Kate. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ideal Buick GMC Hyundai Team

February 07, 2024

Dealership Rating
Employee Rating

Professional, educated, competent, intelligent, compassionate, dedicated, detailed, caring, understanding, empathetic, thoughtful, trustworthy, timely, dependable, generous More

by trishlvpanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abhimanyu Mishra, Shahzad Kalyar , Shawn Hashemi

Feb 08, 2024

Ideal Hyundai Buick GMC responded

Wow, your kind words took our breath away, Trish! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

February 05, 2024

Dealership Rating
Employee Rating

I thought the overall experience was excellent and really enjoyed working with Gary Barber. my only criticism is that the dealer's disclosure statement said that since I was paying cash, they would not do a More

by wbellis0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Barber

Feb 07, 2024

Ideal Hyundai Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss your experience in more detail. Sincerely, The Ideal Buick GMC Hyundai Team

February 02, 2024

Dealership Rating
Employee Rating

This team was exceptional! The entire process was stress-free & easy. Abhi has knowledgeable and all parties at the dealership were extremely professional. Thanks guys! More

by btnj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abhimanyu Mishra , Shawn Hashemi

Feb 05, 2024

Ideal Hyundai Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Ideal Buick GMC Hyundai Team

January 23, 2024

Dealership Rating
Employee Rating

Very nice to work with. Appreciate their authenticity in the car buying process. Thanks again More

by MADISON.HOWARD2205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Soleiman Muskitta, Shahzad Kalyar , Shawn Hashemi

Jan 24, 2024

Ideal Hyundai Buick GMC responded

Your review brightened our day, Madison! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Ideal Buick GMC Hyundai Team

January 23, 2024

Dealership Rating
Employee Rating

Excellent service by Bill and Rach. This is my second purchased vehicle and definitely a client. More

by elihvelazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahzad Kalyar , Shawn Hashemi

Jan 24, 2024

Ideal Hyundai Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ideal Buick GMC Hyundai Team

1
...