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Luis Santos

Overview Reviews (352) Inventory (197)

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Luis Santos

Luis Santos | Page 10

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

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4.9

352 Reviews

Overview Reviews (352) Inventory (197)

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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352 Reviews of Luis Santos

April 26, 2024

Dealership Rating

Employee Rating

Gracias Luis y Armando por toda la atención con la compra de la rav4 y todo los autos. de la rav4 y todo los autos. More

by Gilberto Moncivais

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Allen, Richard Breaud

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Apr 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Luis and Armando were able to help, and we hope to see you again!

April 24, 2024

Dealership Rating

Employee Rating

Luis was an awesome person to deal with regarding my family looking for a new automobile! He made us feel as if we were the most important clients. He paid close attention to detail and so on! family looking for a new automobile! He made us feel as if we were the most important clients. He paid close attention to detail and so on! More

by Mdeleon6

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 24, 2024 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review!

April 24, 2024

Dealership Rating

Employee Rating

Luis and Dennis and Richard were GREAT to work with ! !! nice guys and an EZ smooth transaction !!! !! nice guys and an EZ smooth transaction !!! More

by chadwcrutchfield

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

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Apr 24, 2024 -

Norm Reeves Toyota Dallas responded

Thanks for the great rating. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2024

Dealership Rating

Employee Rating

First time car buyer and my experience at Cowboy Toyota exceeded my expectations!!! Luis is really nice, helpful and answered any questions and concerns we had. Definitely recommend Cowboy Toyota to anyone exceeded my expectations!!! Luis is really nice, helpful and answered any questions and concerns we had. Definitely recommend Cowboy Toyota to anyone! More

by dddem13

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

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Apr 17, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2024

Dealership Rating

Employee Rating

They put me in the car I wanted. I'm satisfied with the car and service, and Mr. Luis Santos is my hero of a salesman. I'm satisfied with the car and service, and Mr. Luis Santos is my hero of a salesman. More

by Jimmie D

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 15, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Jimmie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

Apr 15, 2024 -

Jimmie D responded

Thanks Mr.Santos for help in my car buying experience.

April 14, 2024

Dealership Rating

Employee Rating

Amazing salesperson! ! Great personality!! Super patient with my daughter’s first car purchase. We are excited!! We highly recommend him as a salesperson. Thank you Wicho! ! Great personality!! Super patient with my daughter’s first car purchase. We are excited!! We highly recommend him as a salesperson. Thank you Wicho!!! More

by cabr2635

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

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Apr 14, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 13, 2024

Dealership Rating

Employee Rating

Gracias por toda atención en la compra de la Toyota Tundra. Bien recomendado para todos los que buscan camioneta.Gracias por todo Tundra. Bien recomendado para todos los que buscan camioneta.Gracias por todo More

by chivolozano1998

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 13, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

March 26, 2024

Dealership Rating

Employee Rating

Luis saw we were viewing cars and came out to help us pick our new vehicle after asking him plenty of questions about packages and different base models he had great knowledge about them and we decided o pick our new vehicle after asking him plenty of questions about packages and different base models he had great knowledge about them and we decided on one that best suited our needs. We can’t thank him enough for all the help he gave us. Him being bilingual was a huge plus for us as well! More

by aaron.ochoa07

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 26, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luis delivered such a great experience!

March 24, 2024

Dealership Rating

Employee Rating

Excellent experience on our second vehicle from Cwoboy Toyota. Luis and team had the vehicle ready, and in about 45 minutes had completed the transaction. Can't imagine an easier or more pleasant buying Toyota. Luis and team had the vehicle ready, and in about 45 minutes had completed the transaction. Can't imagine an easier or more pleasant buying experience. More

by tgulbis

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 25, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Luis and our team at Cowboy Toyota are glad to have you as a customer.

March 19, 2024

Dealership Rating

Employee Rating

Best dealership I’ve ever worked with. Luis and David were awesome helping me get the car and all the paperwork situated. Will definitely be back for future vehicles. Luis and David were awesome helping me get the car and all the paperwork situated. Will definitely be back for future vehicles. More

by leevy13

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Ruiz Blas

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Mar 20, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Luis and David, and truly appreciate your feedback!

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