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Luis Santos

Overview Reviews (356) Inventory (144)

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Luis Santos

Luis Santos | Page 10

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

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4.8

356 Reviews

Overview Reviews (356) Inventory (144)

Dealership Experience

11 yrs, 9 mos

Industry Experience

16 yrs, 2 mos

Specialties & Trainings

Trucks and SUVs

4.8

356 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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356 Reviews of Luis Santos

May 02, 2024

Dealership Rating

Employee Rating

Luis Santos was great. He got me what I wanted with no hassle. Made sure it was exactly the car I wanted. Will definitely get my next ride from him and Cowboy Toyota! He got me what I wanted with no hassle. Made sure it was exactly the car I wanted. Will definitely get my next ride from him and Cowboy Toyota! More

by tellofranjav

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 02, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 30, 2024

Dealership Rating

Employee Rating

I had a great experience with cowboy Toyota. I was greeted even before entering the building. Luis greeted me in the parking lot while I was browsing vehicles. Luis made the car shopping and buy I was greeted even before entering the building. Luis greeted me in the parking lot while I was browsing vehicles. Luis made the car shopping and buying experience very pleasant. More

by waxdata

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 30, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Luis and for taking the time to leave us this wonderful feedback!

April 30, 2024

Dealership Rating

Employee Rating

Great experience! Had extensive product knowledge and answered all of our questions. Will be recommending to family members. Had extensive product knowledge and answered all of our questions. Will be recommending to family members. More

by Manny Ruiz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 30, 2024 -

Norm Reeves Toyota Dallas responded

Thanks, Manny, for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

April 29, 2024

Dealership Rating

Employee Rating

Luis helped me look at some cars. I appreciated his friendliness, professionalism, and he didn’t pressure too hard. I appreciated his friendliness, professionalism, and he didn’t pressure too hard. More

by jongodoy

Recommend Dealer

Yes

Apr 30, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words for Luis and for taking the time to leave us this wonderful feedback!

April 26, 2024

Dealership Rating

Employee Rating

Gracias Luis y Armando por toda la atención con la compra de la rav4 y todo los autos. de la rav4 y todo los autos. More

by Gilberto Moncivais

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Allen, Richard Breaud

Apr 29, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Luis and Armando were able to help, and we hope to see you again!

April 24, 2024

Dealership Rating

Employee Rating

Luis was an awesome person to deal with regarding my family looking for a new automobile! He made us feel as if we were the most important clients. He paid close attention to detail and so on! family looking for a new automobile! He made us feel as if we were the most important clients. He paid close attention to detail and so on! More

by Mdeleon6

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 24, 2024 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review!

April 24, 2024

Dealership Rating

Employee Rating

Luis and Dennis and Richard were GREAT to work with ! !! nice guys and an EZ smooth transaction !!! !! nice guys and an EZ smooth transaction !!! More

by chadwcrutchfield

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

Apr 24, 2024 -

Norm Reeves Toyota Dallas responded

Thanks for the great rating. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 16, 2024

Dealership Rating

Employee Rating

First time car buyer and my experience at Cowboy Toyota exceeded my expectations!!! Luis is really nice, helpful and answered any questions and concerns we had. Definitely recommend Cowboy Toyota to anyone exceeded my expectations!!! Luis is really nice, helpful and answered any questions and concerns we had. Definitely recommend Cowboy Toyota to anyone! More

by dddem13

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

Apr 17, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2024

Dealership Rating

Employee Rating

They put me in the car I wanted. I'm satisfied with the car and service, and Mr. Luis Santos is my hero of a salesman. I'm satisfied with the car and service, and Mr. Luis Santos is my hero of a salesman. More

by Jimmie D

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 15, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Jimmie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

Apr 15, 2024 -

Jimmie D responded

Thanks Mr.Santos for help in my car buying experience.

April 14, 2024

Dealership Rating

Employee Rating

Amazing salesperson! ! Great personality!! Super patient with my daughter’s first car purchase. We are excited!! We highly recommend him as a salesperson. Thank you Wicho! ! Great personality!! Super patient with my daughter’s first car purchase. We are excited!! We highly recommend him as a salesperson. Thank you Wicho!!! More

by cabr2635

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

Apr 14, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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