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Luis Santos

Overview Reviews (352) Inventory (208)

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Luis Santos

Luis Santos | Page 28

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

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4.9

352 Reviews

Overview Reviews (352) Inventory (208)

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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352 Reviews of Luis Santos

November 10, 2022

Dealership Rating

Employee Rating

Luis Santos was phenomenal helping me find the right and affordable ride to get into. Will do more business in the future. affordable ride to get into. Will do more business in the future. More

by giosautoglass

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Garcia

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Nov 11, 2022 -

Norm Reeves Toyota Dallas responded

Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

November 08, 2022

Dealership Rating

Employee Rating

Satisfecha con la información sobre el carro que lleve a valorar y lo que pudimos negociar me traje el auto que más me convenía , el tiempo de entrega fue más rápido de lo planeado y el Sr Luis me explico e valorar y lo que pudimos negociar me traje el auto que más me convenía , el tiempo de entrega fue más rápido de lo planeado y el Sr Luis me explico en mi idioma todas mis dudas . More

by dianitaluna1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 09, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 05, 2022

Dealership Rating

Employee Rating

Everyone was helpful, knowledgeable and friendly. They provide me with all my options and what was in my best interest explained everything throughly. They provide me with all my options and what was in my best interest explained everything throughly. More

by bbrendagalin10

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 06, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2022

Dealership Rating

Employee Rating

One of the best experiences I’ve had buying a new car. Awesome service! Thank you! Awesome service! Thank you! More

by sinclairs

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 30, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again.

October 29, 2022

Dealership Rating

Employee Rating

Awesome staff and great service. Thanks to Luis Santos for his help. Would recommend highly. Thanks to Luis Santos for his help. Would recommend highly. More

by rastridoc

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 30, 2022 -

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

October 29, 2022

Dealership Rating

Employee Rating

Luis was great to work with. He made the whole process quick and easy. Great communication! He made the whole process quick and easy. Great communication! More

by Clarissa Lopez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 30, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 25, 2022

Dealership Rating

Employee Rating

Nos atendieron inmediatamente fue muy paciente el señor Luis santos se tomo su tiempo para ayudarnos a encotrar un vehiculo bonito y barato Luis santos se tomo su tiempo para ayudarnos a encotrar un vehiculo bonito y barato More

by estebanguzman2115

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 26, 2022 -

Norm Reeves Toyota Dallas responded

Esteban, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

October 24, 2022

Dealership Rating

Employee Rating

Everything went great. Found the Camry we wanted and getting it financed through Toyota was a breeze. Found the Camry we wanted and getting it financed through Toyota was a breeze. More

by sanbob121

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 25, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2022

Dealership Rating

Employee Rating

Luis was very helpful and knowledgeable about getting me the right car. He was a pleasure to work with. He didn’t pressure me into doing something I wasn’t comfortable with. He was patient and helped in the the right car. He was a pleasure to work with. He didn’t pressure me into doing something I wasn’t comfortable with. He was patient and helped in the best possible way. Thank you Luis for all your help! I love my RAV4! More

by letty

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 23, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Cowboy Toyota are glad to have you as a customer.

October 19, 2022

Dealership Rating

Employee Rating

This dealership is filled with warm, friendly and knowledgeable individuals who are eager to help but not overbearing or pushy. Great place to purchase a vehicle. knowledgeable individuals who are eager to help but not overbearing or pushy. Great place to purchase a vehicle. More

by texas1978

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Oct 20, 2022 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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