Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 29

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
352 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

Write a Review

352 Reviews of Luis Santos

October 12, 2022

Dealership Rating
Employee Rating

Luis santos was very kind and a very good worker Luis helped me in many ways on picking the right car for me as well as getting me a good deal I highly recommend Luis Santos to anyone he’s very persisten More

by Jezus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again.

October 08, 2022

Dealership Rating
Employee Rating

I was very pleasantly pleased with every aspect of customer service the salesman made me feel very secure and relaxed certain that I would get a car Luis Santos thank you again and again. More

by donnajonwhit23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Norm Reeves Toyota Dallas responded

Thank you for your feedback on your recent visit to Cowboy Toyota. I'm glad to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Donna. We truly appreciate your business.

October 08, 2022

Dealership Rating
Employee Rating

Cowboy Toyota was by far the best buying experience I have ever had. Our sales rep Luis Santos was amazing and went above and beyond to get us in the truck we wanted! More

by rramos4509
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Norm Reeves Toyota Dallas responded

Thank you for sharing your thoughts about your excellent experience with Luis here at Cowboy Toyota. We appreciate your business and hope to see you again soon! Congratulations on the purchase of your new truck!

September 28, 2022

Dealership Rating
Employee Rating

Had a fantastic experience, Luis was wonderful and really helped my wife and I throughly the whole process… Great! More

by John.holt1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2022

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review!

September 27, 2022

Dealership Rating
Employee Rating

Esta agencia es mejor que otras pero al fin del día, igual, es agencia, y busca lo suyo sin importarles lo que le cueste al cliente. More

by yolanda_alvor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Sep 28, 2022

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

September 22, 2022

Dealership Rating
Employee Rating

Great experience,the sales and finance department were very easy to work with highly recommend this place. Thank you Luis Santos More

by garcia6925
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Sep 23, 2022

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

September 22, 2022

Dealership Rating
Employee Rating

Very helpful staff made experience simple and easy. The crew gave their full attention to all my car needs More

by nando.santos710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

Dealership Rating
Employee Rating

Honest, fair worked well with me! Got my payments where I wanted them! Very satisfied!!!! More

by Michelle Hadley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback!

September 13, 2022

Dealership Rating
Employee Rating

Mr. Santos was very informative and respectful. He let me know everything i needed to know and got me into my new car I am driving today! I really recommend Luis Santos to anyone going to Cowboy Toyota. More

by Dylan Hillard-McGill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 13, 2022

Dealership Rating
Employee Rating

Luis Santos gave me and my family the upmost best service to get me into a vehicle. I strongly recommend Mr. Santos for any future purchases! More

by Dylan Hillard-McGill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Norm Reeves Toyota Dallas responded

Thank you, Dylan. It's fantastic to hear that Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

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