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Luis Santos

Overview Reviews (352) Inventory (208)

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Luis Santos

Luis Santos | Page 31

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

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4.9

352 Reviews

Overview Reviews (352) Inventory (208)

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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352 Reviews of Luis Santos

August 08, 2022

Dealership Rating

Employee Rating

Luis nos trato muy bien ,lo intentamos en otras agencias y nunca se pudo. Gracias por toda su ayuda a Luis y a Gabriel. Muy recomendado. y nunca se pudo. Gracias por toda su ayuda a Luis y a Gabriel. Muy recomendado. More

by esmeraldacasasus489

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 09, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 02, 2022

Dealership Rating

Employee Rating

This is a great Dealership to business with . I will definitely recommend Luis Santos and Cowboy Toyota to my friends and family. I will definitely recommend Luis Santos and Cowboy Toyota to my friends and family. More

by Kjkwaterless

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 03, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 02, 2022

Dealership Rating

Employee Rating

great service, and they are willing to work with you, great dealer to buy yourself a new vehicle great dealer to buy yourself a new vehicle More

by giovannilira77

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 02, 2022 -

giovannilira77 responded

very happy for coming to this dealer.

July 29, 2022

Dealership Rating

Employee Rating

Had the pleasure to meet with Luis Santos. He helped me look for a car for my teenage daughter. He answered all my questions and made me feel like I was the only customer there. He helped me look for a car for my teenage daughter. He answered all my questions and made me feel like I was the only customer there. More

by Herrera.z

Customer Service

Friendliness

Recommend Dealer

Yes

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Aug 01, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your feedback on your recent visit to Cowboy Toyota. It's great to hear that Luis was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope your daughter will enjoy her new vehicle!

July 28, 2022

Dealership Rating

Employee Rating

I have to say I was well taken care of. Luis Santos went above and beyond what was expected of him by connecting my phone to my car and has great humor. Overall, I had a wonderful experienc Luis Santos went above and beyond what was expected of him by connecting my phone to my car and has great humor. Overall, I had a wonderful experience!! More

by Abri

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 29, 2022 -

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Cowboy Toyota. Luis and our team appreciate your business and hope to see you again soon!

July 26, 2022

Dealership Rating

Employee Rating

Luis came highly recommended by my co- worker. He was very He knowledgeable about all the cars I inquired about.. so much so that he changed my mind from a Corolla to a Camry! He was very He knowledgeable about all the cars I inquired about.. so much so that he changed my mind from a Corolla to a Camry! More

by Bears23

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 27, 2022 -

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that Luis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Camry, and we thank you for choosing Cowboy Toyota!

July 24, 2022

Dealership Rating

Employee Rating

Luis at Cowboy Toyota was very nice, helpful and accommodating during my car purchase. I was nervous about purchasing a car in another state but the team at Cowboy Toyota made it painless and quick accommodating during my car purchase. I was nervous about purchasing a car in another state but the team at Cowboy Toyota made it painless and quick. More

by ebrandell

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Richard Breaud

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Jul 25, 2022 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 22, 2022

Dealership Rating

Employee Rating

Luis was very straightforward and honest, extremely polite and knowledgeable, but most importantly he was very patient with me, best car buying experience I ever had, I'll definitely buy from him aga polite and knowledgeable, but most importantly he was very patient with me, best car buying experience I ever had, I'll definitely buy from him again,no mater where he is at. More

by Dtels

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 25, 2022 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

July 16, 2022

Dealership Rating

Employee Rating

I can’t recommend Luis Santos enough, he was very informative about the hybrids and the benefits of them. I am sold informative about the hybrids and the benefits of them. I am sold More

by Toyotalover96

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 18, 2022 -

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 10, 2022

Dealership Rating

Employee Rating

Nice and clean dealership and Mr. Santos is always ready to answer any questions that I need help with . Santos is always ready to answer any questions that I need help with . More

by godines

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 10, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again.

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