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Luis Santos

Overview Reviews (355) Inventory (180)

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Luis Santos

Luis Santos | Page 32

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

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4.9

355 Reviews

Overview Reviews (355) Inventory (180)

Dealership Experience

11 yrs, 8 mos

Industry Experience

16 yrs, 1 mo

Specialties & Trainings

Trucks and SUVs

4.9

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Luis Santos

July 22, 2022

Dealership Rating

Employee Rating

Luis was very straightforward and honest, extremely polite and knowledgeable, but most importantly he was very patient with me, best car buying experience I ever had, I'll definitely buy from him aga polite and knowledgeable, but most importantly he was very patient with me, best car buying experience I ever had, I'll definitely buy from him again,no mater where he is at. More

by Dtels

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 25, 2022 -

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Cowboy Toyota!

July 16, 2022

Dealership Rating

Employee Rating

I can’t recommend Luis Santos enough, he was very informative about the hybrids and the benefits of them. I am sold informative about the hybrids and the benefits of them. I am sold More

by Toyotalover96

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 18, 2022 -

Norm Reeves Toyota Dallas responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 10, 2022

Dealership Rating

Employee Rating

Nice and clean dealership and Mr. Santos is always ready to answer any questions that I need help with . Santos is always ready to answer any questions that I need help with . More

by godines

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 10, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again.

July 06, 2022

Dealership Rating

Employee Rating

Luis and Mr. Richard were very atentive during the process choosing my new Toyota Corolla. Richard were very atentive during the process choosing my new Toyota Corolla. More

by Carlosr Rodriguez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Richard Adams

Jul 07, 2022 -

Norm Reeves Toyota Dallas responded

Carlosr, Thank you for choosing Cowboy Toyota, your feedback and rating mean a lot to us. We're glad Richard was able to help, and we hope to see you again!

July 06, 2022

Dealership Rating

Employee Rating

Gracias por ser honesto y por toda su ayuda. Todo fue buen servicio y buena compra. Gracias. Todo fue buen servicio y buena compra. Gracias. More

by Daisylucia27

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 06, 2022 -

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2022

Dealership Rating

Employee Rating

Luis was very knowledgeable. He was able to answer all my questions. I had a great experience and would highly recommend working with him He was able to answer all my questions. I had a great experience and would highly recommend working with him More

by weirj0326

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 01, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis and our team here at Cowboy Toyota.

June 25, 2022

Dealership Rating

Employee Rating

Luis Santos is very relatable, honest, personable, and he will ensure that you leave with the car of your dreams. My son and I are very thankful, he’s going off to the university in style. will ensure that you leave with the car of your dreams. My son and I are very thankful, he’s going off to the university in style. More

by L. Harding

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jun 27, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 24, 2022

Dealership Rating

Employee Rating

My experience was very professional and enjoyable. The dealership was clean and service was prompt and friendly. The dealership was clean and service was prompt and friendly. More

by malopez572

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jun 27, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!

June 24, 2022

Dealership Rating

Employee Rating

Great customer service! Luis was very helpful and answered all questions I had. Such a smooth process! I will definitely refer family and friends to him. Thank you! Luis was very helpful and answered all questions I had. Such a smooth process! I will definitely refer family and friends to him. Thank you! More

by lizzzz.101619

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jun 27, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2022

Dealership Rating

Employee Rating

Thank you so much for making this process easy. I definitely will be referring family and friends. I definitely will be referring family and friends. More

by valdeznadia

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jun 24, 2022 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota, Nadia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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