Luis Santos
Luis Santos at Norm Reeves Toyota Dallas

Luis Santos | Page 6

Internet Sales Consultant

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.9
352 Reviews

I prioritize customer needs, going above and beyond to ensure their satisfaction. I'm fully bilingual in Spanish and English, enabling me to connect with diverse clients effectively. At Norm Reeves Toyota ,Im a trusted Salesman / Advisor who values building genuine connections.

Dealership Experience

11 yrs, 3 mos

Industry Experience

15 yrs, 8 mos

Specialties & Trainings

Trucks and SUVs

4.9

352 Reviews

Write a Review

352 Reviews of Luis Santos

August 28, 2024

Dealership Rating
Employee Rating

The attention to detail in customer service was the best i have ever seen in any business i have gone to More

by raulmartinez2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Norm Reeves Toyota Dallas responded

Thank you, Raul, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

August 24, 2024

Dealership Rating
Employee Rating

Mr . Luis Santos is always the professional. This is the second vehicle I have purchased with Luis and he is always very honest, respectful, and trustwort More

by Jayson Aparicio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2024

Norm Reeves Toyota Dallas responded

It's great to hear that Luis is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

August 23, 2024

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Employee Rating

Luis was awesome, so was Richard. They made us feel good and were very helpful and knowledgeable. I’ll come back to see Luis when ready to trade up to a Tundra. One thing, though, t More

by isolymosi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Aug 23, 2024

Norm Reeves Toyota Dallas responded

Thank you for your review and kind words for Luis and Richard. Please don't hesitate to reach out if you have any questions or concerns. We appreciate your business and hope to see you again!

August 19, 2024

Dealership Rating
Employee Rating

Loved everything about the experience everything was explained very well I am absolutely in love with my RAV4 More

by munozmiriam857
Recommend Dealer
Yes
Aug 19, 2024

Norm Reeves Toyota Dallas responded

Thank you, Miriam, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cowboy Toyota are glad to have you as a customer.

August 16, 2024

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Employee Rating

Excelente trato se los recomiendo,gracias por toda la ayuda a Luis y Armando. Nos vemos para el otro carro More

by yoelmedina406512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2024

Norm Reeves Toyota Dallas responded

Thank you for your very kind review, Yoel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

August 15, 2024

Dealership Rating
Employee Rating

Luis and Victor were great. Luis contacted me immediately when I submitted my request for info online. He sent me pictures of truck that I requested and had it ready for me whe More

by Jerrymontes02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor

Aug 16, 2024

Norm Reeves Toyota Dallas responded

Jerry, Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else.

August 06, 2024

Dealership Rating
Employee Rating

I got there around 4 and we were driving away with my new car by 8:30ish. The gentlemen that helped us were knowledgable and friendly. The car did get a full tank but I would have liked for it to of been More

by smgarza.martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud

Aug 06, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2024

Dealership Rating
Employee Rating

Toyota driver 4 life and I won’t shop anywhere else as long as Luis is there. More

by leevy13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2024

Norm Reeves Toyota Dallas responded

It's great to hear that Luis was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

July 22, 2024

Dealership Rating
Employee Rating

Luis is excellent to work with. He is very professional.would recommend my family and friends to Luis. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2024

Norm Reeves Toyota Dallas responded

Dan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Luis can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 22, 2024

Dealership Rating
Employee Rating

Exceptional service and knowledgeable staff. Friendly and responsive throughout the buying process. Highly recommended dealer More

by Emailoffwork
Recommend Dealer
Yes
Jul 22, 2024

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear we delivered such a great experience!

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