Luis Silva | Page 7

Very smooth and quick. This is the 10th new vehicle I have purchased from Camelback Toyota over the years. This is the 10th new vehicle I have purchased from Camelback Toyota over the years. More

by Msanchez120860 Verified Customer Verified Customer

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You have horrible customer service. For me to describe how much of a run-around I was given on so many issues, this review would need to be an epistle. For the consumer beware: After pu For me to describe how much of a run-around I was given on so many issues, this review would need to be an epistle. For the consumer beware: After purchase, I had several issues with my lease. I left 11 (ELEVEN!) messages there, and no one -- NOT ONE PERSON -- called me back to help me resolve my issue of a registration and key fob I was not given at purchase. The staff lied to me. I was hung up on several times. The finance manager Luis and several others have voicemails from me - never returned. I asked my finance person Miguel for a manager's contact. Never got an email back. I asked for help when I felt helpless, and no one there seemed interested at all in helping me solve my problems, including a matter of $600 owed me. This went on for 5 weeks and a dozen more unanswered emails and phone calls. Six (SIX!) weeks into my trying to get several of Toyota’s mistakes corrected, I finally received a call from their “customer service” person, and she was aloof - and at times even cavalier - on the phone when she “let me” discuss my issues. It is the last time I will lease or buy a car from you, obviously, and perhaps the last time I’ll purchase a Toyota altogether, after 10 years of being a Toyota owner; that is how poorly everyone there has done their job. Awful. Get some quality control in place, Toyota. You should feel ashamed to have a dealership like this repping you. More

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Oh my God Samantha sales #1-luis manager jefe #1 Miguel And finance #1 camelback Toyota #1 And finance #1 camelback Toyota #1 More

by LOPEZRAMIRO68 Verified Customer Verified Customer

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Everyone worked very hard to help me get my car. Will definitely come back here and if I know anyone that wants a car will send them here. Will definitely come back here and if I know anyone that wants a car will send them here. More

by JAMESANTWAN Verified Customer Verified Customer

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Vicky Nájera and Luis were so amazing and helpful . Went the extra mile to make experience easier . Great follow up from Vicky since day one . I would recommend camelback Toyota 100%. Went the extra mile to make experience easier . Great follow up from Vicky since day one . I would recommend camelback Toyota 100%. More

by MARCOANTONIO1616 Verified Customer Verified Customer

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I loved the experience! I can’t wait to enjoy my new wheels on the road. I can’t wait to enjoy my new wheels on the road. More

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Clean dealership inside and out, and friendly staff. Our sales guy Brent was absolutely amazing and will be recommending him to all my family and friends! If you’re looking for a nice vehicle for the be Our sales guy Brent was absolutely amazing and will be recommending him to all my family and friends! If you’re looking for a nice vehicle for the best price, I would call Brent! He’s been outstanding during the whole process and even after. I would give him 10 stars if I could! More

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Great experience very quick and fast highly recommend luis and jenny will definitely be back luis and jenny will definitely be back More

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