Luis Silva
Luis Silva at Camelback Toyota

Luis Silva

Latino Sales Director

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Luis Silva

March 25, 2026

Dealership Rating
Employee Rating

Everyone was knowledgeable, professional and helpful. They made the purchase simple and easy. My new Land Cruiser is beautiful! More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lon Nguyen, Janel Thomas

Apr 16, 2026

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that our team was knowledgeable, professional, and helpful throughout your visit and that the purchasing process was simple and easy. We’re especially glad you’re enjoying your new Land Cruiser—congratulations! Thank you for choosing us, and we truly appreciate your support.

December 29, 2025

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My salesperson Melanie Kratz was simply amazing to work with. She explained everything and made the process so easy. She went above and beyond helping me to get extra services that I would need, and even a More

by melesaoshea
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Melanie Kratz

Apr 21, 2026

Camelback Toyota responded

We truly appreciate you taking the time to share such thoughtful feedback and for recognizing the care our team aims to provide. It means a great deal to know the experience felt welcoming and supportive, and we’re grateful for the recommendation and the trust you’ve placed in our dealership.

February 27, 2025

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Great staff. Love that my son Kahlil was able to help me purchase a 2025 1794 Tundra More

by NMOHAMED627
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Latour , Jesse Lopez, kahlil Mohamed

Feb 27, 2025

Camelback Toyota responded

Thank you for your feedback! We're so glad to hear that you had a great experience and that your son, Kahlil, was able to help you with the purchase of your 2025 1794 Tundra. It must be exciting to share that moment with him! We appreciate your support and look forward to assisting you again in the future!

February 25, 2025

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My salesperson was courteous and Very knowledgeable on the product. He answered every question I had More

by SMAXFIELD1
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Whitworth

Feb 25, 2025

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that our salesperson provided you with great service and answered all your questions. We strive for that level of excellence and appreciate you sharing your experience!

January 18, 2025

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Employee Rating

He did a good job on showing me & telling me want I need to know about the car that I needed. Great Kid & good CS. Keep it up & be honest all the time. Been a Toyota buyer since 1998 in California until we More

by FELYWILLIAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Marion Hopper , denitanLong Kaiser

Jan 20, 2025

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and appreciate your loyalty. Our team strives to provide honest and informative service. We look forward to assisting you again in the future!

January 09, 2025

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Friendly and attentive sales representative. I would recommend the sales representative and dealer to friends. More

by TWILEY3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melanie Kranz, Lou Alsaadi

Jan 10, 2025

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our sales team. Your recommendation means a lot to us. We look forward to helping you and your friends in the future!

January 01, 2025

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The team at camelback Toyota worked hard to make my purchase possible for that I am great full too Zarco, Luis, Sergio, Jesus and Jonathan Farris More

by dlrosendo
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Johnson , Sergio Hernandez, Jesus Machado, Jonathan Farris, Zarco

Jan 03, 2025

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience with the team. They truly go above and beyond for our customers. Enjoy your new vehicle, and we hope to see you again soon!

December 28, 2024

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Dealer has always been great. Melanie is GREAT,professional,friendly and comfortable very considerate.looking forward in doing business with camelback Toyota in the near future and More

by Rubixmod29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melanie Kranz , Abou Traore

Dec 30, 2024

Camelback Toyota responded

Thanks for your fantastic review! We’re thrilled to hear that Melanie made your experience so enjoyable. We look forward to serving you again at Camelback Toyota for your future purchases!

November 06, 2024

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Everyone was very friendly, helpful , professional and considerate. Enjoyed doing business with Camelback Toyota. No problems. More

by gmurdoch907
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marion Hopper , Jonathan Farris

Nov 07, 2024

Camelback Toyota responded

Hi, thanks for your fantastic feedback! We're thrilled to hear that our team's friendliness and professionalism made your experience enjoyable. Your satisfaction means the world to us, and we look forward to serving you again in the future!

November 03, 2024

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Employee Rating

They sold me a used vehicle that died; likely from critically low oil level, 500 yards off the lot. Then gave me 24 hours to choose another from their small supply. DO NOT BUY A USED VEHICLE HERE. JU More

by twsjoberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 04, 2024

Camelback Toyota responded

We understand how frustrating it must be to encounter issues with your vehicle so soon after purchase, and we appreciate your feedback regarding the situation. Our goal is to ensure our customers have a positive experience, and we regret that we fell short in this instance. We would like to address your concerns further. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

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