Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Luis Tinoco
364 Reviews
364 Reviews
Write a Review
364 Reviews of Luis Tinoco
Verified Customer
June 04, 2025
great service from the service dept everytime. Speedy and effective and fair priced. will come back again Speedy and effective and fair priced. will come back again More
by 123
Other Employees Tagged: Herberto Delgado, Kelia House, Fred Borek, Alonzo Bass, Grant Bode, Michael Boos
June 04, 2025
Her service was very good. She greeted me nicely you deserve a 10 for her good customer service She greeted me nicely you deserve a 10 for her good customer service More
by VONE28.JOHNSON
Other Employees Tagged: Herberto Delgado, Mike Szafraniec, Angel Santana, Kelia House, Davis Luckett, Alonzo Bass, Grant Bode, Julie Alejandre, Brandi Givens
May 29, 2025
I actually wish there was neutral vs just yes no for recommendation. I just do not trust the service department. Not only had I just had the exact service done on my car. My garage even reinspected it t recommendation. I just do not trust the service department. Not only had I just had the exact service done on my car. My garage even reinspected it the work and said all was good and suggested I bring it to the dealership. I asked them to give me the part so I could bring it to my garage and they would refund me for the part. That did not happen. Luckily the manager ended up taking the cost of the part off of the total cost. I just have doubts that that was even the issue with the car and feel maybe just the computer needed to be reset. Unfortunate that I feel that way. My garage was in contact with the parts folks where they got the part so I know it was under warranty. Luis refused to remove part cost and was supposed to hang onto part. More
by Downtown Chicago customer
May 27, 2025
Good quality service and excellent treatment by staff. I will come back soon for sure I will come back soon for sure More
by 123
Other Employees Tagged: Herberto Delgado, Mike Szafraniec, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass, Grant Bode, Michael Boos
May 27, 2025
Great shop and staff. The service is smooth and quick and the waiting area is clean and modern The service is smooth and quick and the waiting area is clean and modern More
by 123
Other Employees Tagged: Herberto Delgado, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass, Grant Bode, Michael Boos
May 21, 2025
Kelia made certain that the part was available before taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. taking the car up to the service area. Service completed in the hour and a half time frame that she estimated for me. I waited at the dealership. More
by SSBICAK
Other Employees Tagged: Kelia House , Mohammed, the car porter.
May 17, 2025
Very knowledgeable people they listen and take directions thank you All Appreciate all the help thank you All Appreciate all the help More
by Yaghmour group
Other Employees Tagged: Michael Zafiriou, Herberto Delgado, Mike Szafraniec, Kelia House, Fred Borek, Jay Jaber, Alonzo Bass, Grant Bode, Michael Boos
May 16, 2025
always amazing! they helped me to get my first car, and have continued to provide great service. thank you! they helped me to get my first car, and have continued to provide great service. thank you! More
by kvasil38
Other Employees Tagged: Michael Zafiriou, Julian Perez, Kelia House, Rocco Cesario, Jay Jaber, Alonzo Bass
May 15, 2025
My car took over one year to be returned. I spent more on fuel driving the loaners and VW Corporate won't even consider compensating me. Terrible!!!! I spent more on fuel driving the loaners and VW Corporate won't even consider compensating me. Terrible!!!! More
by WNG4
Other Employees Tagged: Kelia House
