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Mike Szafraniec
Mike Szafraniec at Volkswagen of Downtown Chicago
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Mike Szafraniec

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
226 Reviews
4.9

226 Reviews

Write a Review

226 Reviews of Mike Szafraniec

April 16, 2024

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Mike in service is terrific very knowledgeable and easy to communicate with. Very happy to work with him and the service dept. More

by ell0
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Yes
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Apr 16, 2024

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with Mike here at Volkswagen of Downtown Chicago.

April 09, 2024

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It is very well staff the people that work there are very friendly and very helpful get you in and out on time keep up the good work services is very out standing I love coming there to get my car services h More

by DEREKWILSON725
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Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Auzi Wallace, Aaron Austin, Fred Borek

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Apr 10, 2024

Volkswagen of Downtown Chicago responded

Thank you for your very kind review, Derek. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

April 09, 2024

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Mike was very helpful and informative about service. He also offered info on nearby restaurant. Great customer service. More

by tyarb
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Yes
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Apr 10, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

April 02, 2024

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Excellent customer service. The dealership provides excellent customer service with a clean customer waiting area. More

by REVMICHEALASMITH
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Apr 02, 2024

Volkswagen of Downtown Chicago responded

Rev. Smith, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

April 02, 2024

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The customer service department is always professional, efficient and friendly. The parts department is also excellent. More

by REVMICHEALASMITH
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Apr 02, 2024

Volkswagen of Downtown Chicago responded

Rev, Smith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2024

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Solid service and delivery of what I needed. Mike knows what he is doing; one of the best in the industry! More

by mvbodman
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Apr 02, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

Apr 02, 2024

mvbodman responded

Verified

March 21, 2024

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Mike is great! quick & efficient service. Quick & efficient service. Mike explained everything very well. More

by mshaikh3
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Mar 21, 2024

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

March 20, 2024

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Mike, as a customer service, was ok He has a great attitude and was really nice More

by No-Reply-3tvezr4edcjx
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Mar 21, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Mike here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 13, 2024

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Just one week after I purchased my new car, I had a check engine light...pretty frustrating. But Mike took care of me with great customer service, got me where I needed to go, and kept me updated about the i More

by MERATSEA
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Mar 13, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Mike here at Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

March 07, 2024

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Professional prompt service. Mike is awesome, very satisfied with his work and the new dealer building is very nice. More

by ARL
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Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

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Mar 07, 2024

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

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