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Luis Valdez
Luis Valdez at Jim Ellis Chevrolet of Atlanta

Luis Valdez | Page 10

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

Contact Me
4.2
284 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.2

284 Reviews

Write a Review

284 Reviews of Luis Valdez

March 06, 2023

Dealership Rating
Employee Rating

Muy buen servicio. Personal muy amable y contestan todas tus preguntas y ayudan en lo que pueden. More

by Patricia Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 06, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, Patricia, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

March 03, 2023

Dealership Rating
Employee Rating

Excellent services and personnel; family have gone here for cars and maintenance for years. Trustworthy dealership and personnel always very helpful and great to deal with. Jobs are always done right an More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

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Mar 04, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

March 01, 2023

Dealership Rating
Employee Rating

Excellent work done by Luis Valdez getting my car fixed. Repair was quick and properly executed. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 02, 2023

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Javier, and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

March 01, 2023

Dealership Rating
Employee Rating

You guys was great,I'll be back to do my car maintaince,good service..... More

by Keisa37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

Report | Print
Mar 02, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 24, 2023

Dealership Rating
Employee Rating

My service advisor was not helpful or responsive no one knew what my appt was for when I arrived, and when I checked out no one went over my bill with me. And when I called and texted him multiple times at More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Retanza Grier

Report | Print
Mar 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Mar 01, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

February 24, 2023

Dealership Rating
Employee Rating

It was truly a really Excellent service from the Jim Ellis Chevrolet dealer. People were nice .Happy with service! Thank you very much More

by Lifen Liao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf , David Theriault

Report | Print
Feb 26, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

February 13, 2023

Dealership Rating
Employee Rating

Muy buen servicio, el personal muy amable, y responden todas las dudas . Es muy fácil comunicase con ellos. Recomendado!! More

by Patricia Jimenez
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 14, 2023

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to help you out, Patricia. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

February 11, 2023

Dealership Rating
Employee Rating

The service staff is well informed, and they are extremely courteous They understand why we. bring the car in for service If the mechanic finds something that we are not aware of they always More

by FPENLOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Report | Print
Feb 12, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you! Elisa, Vladimir, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 07, 2023

Dealership Rating
Employee Rating

They called me and said that my car would be ready on Saturday and it was More

by LIZHUNTER6868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Loan Pham , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault

Report | Print
Feb 08, 2023

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Liz, please let us know. Expect the Best! Service Manager Mr. David Theriault

February 05, 2023

Dealership Rating
Employee Rating

Great ! ! That's why I keep returning. Luis always make sure my car needs have been addressed and I'm taken care of. More

by ANDRE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 06, 2023

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business, Andre, and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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