Luke Burfield | Page 32

Quick easy sales process. Dealer floor was clean and well kept. Sales and finance were professional. kept. Sales and finance were professional. More

by Yang.toulong Verified Customer Verified Customer

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We loved AK! Very friendly and accommodating. Luke was We loved AK! Very friendly and accommodating. Luke was condescending, rude, talked extremely fast and went into too much detail on certain things We loved AK! Very friendly and accommodating. Luke was condescending, rude, talked extremely fast and went into too much detail on certain things that the average person wouldn’t even care about. He started the conversation by saying, “you are not buying this car”, which was odd. He also said, “these sales men are incompetent” due to a simple mishap. Towards the end it was better, but next time I would like to do paperwork with a different person. Overall nice dealership, especially with AK! More

by oneilisabel Verified Customer Verified Customer

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No complaints, there could have been a bit closer interaction and personal focus, all on site personnel were constantly running one direction or another, customers need to feel they are the most impo interaction and personal focus, all on site personnel were constantly running one direction or another, customers need to feel they are the most important person in the room, not the time for multitasking. Overall a pretty good experience, just took longer and required a bit of patience More

by Jdstrantz Verified Customer Verified Customer

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Really great experience the salesperson and finance manager understood I wanted to move fast, so they did too. But also managed to be very thorough!!! manager understood I wanted to move fast, so they did too. But also managed to be very thorough!!! More

by GDEMOU Verified Customer Verified Customer

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My husband and I were extremely happy with the service we received. Our salesperson Ben Gates was friendly, funny and very easy to deal with. He was not pushy at all. Lucas in the financing department was al received. Our salesperson Ben Gates was friendly, funny and very easy to deal with. He was not pushy at all. Lucas in the financing department was also great. I would definitely refer family and friends to Luther Bloomington if they were looking for a new vehicle! More

by teresacboyd Verified Customer Verified Customer

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We were greeted promptly and courteously at the door. The sales representative new everything about all of the vehicles we were interested in looking at, and was very helpful in answering questions. The rest sales representative new everything about all of the vehicles we were interested in looking at, and was very helpful in answering questions. The rest of the staff were also courteous and efficient. More

by RONALD.SCHIRMER Verified Customer Verified Customer

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They don't have there act together misleading and inaccurate quote information and hurried closing. inaccurate quote information and hurried closing. More

by BOBANDJOJONES Verified Customer Verified Customer

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They were very friendly and super helpful. They made sure I understood everything and that I was getting what I actually wanted. I understood everything and that I was getting what I actually wanted. More

by alexis.venne10 Verified Customer Verified Customer

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The vehicles we looked at were actually clean inside. Rich was a great salesperson. He listened to our needs and found a vehicle for us that we hadn't considered. All staff were very fiendly and helpf Rich was a great salesperson. He listened to our needs and found a vehicle for us that we hadn't considered. All staff were very fiendly and helpful and service was promp. More

by Gcseymour245 Verified Customer Verified Customer

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Paul was extremely attententive and helpful through out the whole process!! Test driving, application, finance and making sure the car was ready for me to drive away!! the whole process!! Test driving, application, finance and making sure the car was ready for me to drive away!! More

by MEGPOSPISIL Verified Customer Verified Customer

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