Luke Burfield | Page 33

Great expirience,Ben Gates is a great guy and enjoyed working with him.Your financial guy Lucas is very helpful and knowledgeable. working with him.Your financial guy Lucas is very helpful and knowledgeable. More

by Kbroady1 Verified Customer Verified Customer

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Brought my new car to get the extended warranty protection added, had loaner vehicle ready to go for me and I was in and out in no time at all! That is what I like. Thank you, Noel protection added, had loaner vehicle ready to go for me and I was in and out in no time at all! That is what I like. Thank you, Noel More

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From the test drive to handing over the keys Carrie McWilliams was more than a sales consultant.She’s my personal go-to person for any and all of your automotive needs, wants, questions, and concerns.I McWilliams was more than a sales consultant.She’s my personal go-to person for any and all of your automotive needs, wants, questions, and concerns.If she didn’t have the answer/solution she found one ASAP.She stayed in touch and communicated everything during the whole process.Luke Burfield veteran in Finance was very informative and made it happen. Definitely will be back! More

by DECKERPETERSON Verified Customer Verified Customer

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Great salesperson—not high pressure! Easy credit application and quick approval time for financing. Would recommend! application and quick approval time for financing. Would recommend! More

by RJLOKEN Verified Customer Verified Customer

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I purchased my car on August 31st and elected to receive the extended warranty, which was framed as something I can cancel at anytime. I decided that it's not something that I needed a couple of weeks later the extended warranty, which was framed as something I can cancel at anytime. I decided that it's not something that I needed a couple of weeks later and called to cancel. I was told it will not change my payment but instead my term loan length. It was not explained when I signed the paper that this would be the case. It changed my payment when I agreed to it so one would assume it would change the payment when it's canceled. Aside from this, I've had to reach out to the dealership THREE times to even speak to someone about my questions. I'm extremely upset about this and I feel like this information was not properly disclosed or explained at the time of purchase. This is the 3rd car I've purchased from a Luther dealership and this is by far the worst experience I've had with them. I will not be a returning customer to this specific dealership and I will not refer anyone. Just completely deceptive More

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Helpful staff with great follow up! I would definitely recommend this dealership to friends and family! recommend this dealership to friends and family! More

by ACHRISTINE19 Verified Customer Verified Customer

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Very professional and friendly service. We had worked with Paul before when we bought our second Hyundai and found him as helpful this time as he had been in the past. The financing department was also k with Paul before when we bought our second Hyundai and found him as helpful this time as he had been in the past. The financing department was also knowledgeable, helpful, and great at answering our questions. There are Hyundai dealers closer to our home but we have been so happy with the the service at Luther Bloomington Hyundai that never even considered going somewhere else. More

by Ejay Verified Customer Verified Customer

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Ben was very honest and helpful, we actually decided to buy 2 new cars! We are anxiously awaiting the Santa Fe Calligraphy to come in stock. buy 2 new cars! We are anxiously awaiting the Santa Fe Calligraphy to come in stock. More

by KELLYBROADY Verified Customer Verified Customer

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Very friendly staff. Carrie was very helpful and knowledgeable. Clean facility. Easy to get to. They whole process was very smooth and quick My first Hyundai knowledgeable. Clean facility. Easy to get to. They whole process was very smooth and quick My first Hyundai More

by KJBISTY Verified Customer Verified Customer

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Everyone I worked with was very professional and helpful. They worked with me to get the options and price I needed and the car is great. They worked with me to get the options and price I needed and the car is great. More

by adw880 Verified Customer Verified Customer

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