Luke Fiedler | Page 23

Quite honestly, the Dealership was a professional environment, the music was not blaring like every dealer I’ve ever been to. Luke was professional, seemed very sincere, overall a good guy, very goo environment, the music was not blaring like every dealer I’ve ever been to. Luke was professional, seemed very sincere, overall a good guy, very good at his job. More

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Fast responses from Logan and a unique buying experience. Very low pressure, and I appreciated him showing us the service center before we left so we knew where to go Very low pressure, and I appreciated him showing us the service center before we left so we knew where to go More

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Logan was very professional and knew his product well. I’d recommend him to anyone in the market for a vehicle. I’d recommend him to anyone in the market for a vehicle. More

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Luke was great and very professional throughout the whole process, very happy with my purchase and will totally send my friends and family. I love mazda! process, very happy with my purchase and will totally send my friends and family. I love mazda! More

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Luke was very professional and personable. He took time to explain all of the features on our vehicle. We really liked him and will recommend him. He took time to explain all of the features on our vehicle. We really liked him and will recommend him. More

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Outstanding customer service from everyone I encountered at O’Daniel Mazda, particularly Luke. Was able extremely impressed by his product knowledge, no pressure attitude, and communication throughout the w at O’Daniel Mazda, particularly Luke. Was able extremely impressed by his product knowledge, no pressure attitude, and communication throughout the whole buying process. Luke and the rest of the team at O’Daniel did all the work to make it truly a hassle free buying experience. Would strongly recommend to family and friends. More

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I was extremely happy with Luke Fiedler. He took time to answer all my questions and explain the workings of the vehicle with me. I love my Mazda! I'm recommending you to my Ohio frie He took time to answer all my questions and explain the workings of the vehicle with me. I love my Mazda! I'm recommending you to my Ohio friends. More

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Luke made the process of buying a new car easy. He went out of his way to help on a few occasions and was very knowledgeable about the car. He went out of his way to help on a few occasions and was very knowledgeable about the car. More

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Luke & the O’Daniel Mazda team was extremely helpful. I am a single female & I was worried about car shopping & high pressure car sales. But Luke was very excellent. He listened to what I was looking for I am a single female & I was worried about car shopping & high pressure car sales. But Luke was very excellent. He listened to what I was looking for & was honest with me. He waited until they had what I wanted. Even with the warranties, I did not feel pressured and was able to review options that would work best for my situation. I highly recommend Luke & the O’Daniel Mazda team More

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Luke was really great and very accommodating. He made our purchase smooth and secured. My problem is the Finance Manager, Brittany. I realized it late but I can say she deceived us into getting s He made our purchase smooth and secured. My problem is the Finance Manager, Brittany. I realized it late but I can say she deceived us into getting something we don't need. I already expressed it greatly to Luke that our concern is the tight budget. I even gathered a hard earned money of $3k to put in as downpayment to lessen our total and monthly payment. But Brittany, made us get the unnecessary warranty extension. From the original and anticipated 7 year warranty, she made us get the 10 year warranty. She made us choose among 4 choices and we chose the cheapest one which we thought is the base price that we were introduced to. I think she can easily read that we're new car buyers and are very vulnerable to any suggestions. And this change is actually worth around $3k more. In turn, our hard earned 3k downpayment was honestly useless and didn't made our total cost cheaper because Britney then added the warranty extension. She didn't clarify it clearly that the choice we got is a warranty extension. We honestly felt deceived. Anyway, we're happy with our purchase. Though I understand that they're really trying to make a sale and sell as much as they can, hopefully next time, they can make it clearer and leave room for consideration for people like me who is on a tight budget and can't afford unnecessary additional expense. More

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