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Luke Goodman

Overview Reviews (57)

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Luke Goodman

Luke Goodman | Page 6

Pre-owned Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

57 Reviews

Overview Reviews (57)

Dealership Experience

3 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

4.7

57 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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57 Reviews of Luke Goodman

February 23, 2024

Dealership Rating

Employee Rating

Great helping find an option that is best for you and your family. Great experience and will gladly come back. your family. Great experience and will gladly come back. More

by cheyenne842

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly

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Mar 05, 2024 -

Regal Lakeland responded

I'm glad to hear that you had a great experience finding an option that suits you and your family. It's important to feel confident and satisfied with your choice when making such an important decision.

January 05, 2024

Dealership Rating

Employee Rating

Great work by the Luke and the staff. Really helped me find a car that was best for me and in my budget. They went above and beyond to get me the best financial deal as well. So glad we w Really helped me find a car that was best for me and in my budget. They went above and beyond to get me the best financial deal as well. So glad we went to them. More

by jordan.sherman21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly , Edward

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Jan 09, 2024 -

Regal Lakeland responded

Congratulations!

November 10, 2023

Dealership Rating

Employee Rating

The service was good and I was pleased with the way my concerns were addressed. concerns were addressed. More

by jlh267

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 14, 2023 -

Regal Lakeland responded

Thank you!

October 26, 2023

Dealership Rating

Employee Rating

Luke was extremely helpful from start to finish and made the whole process easy and stress free for me. the whole process easy and stress free for me. More

by anthonyadd85

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 27, 2023 -

Regal Lakeland responded

Thank you for your great review. At Regal, we work hard to offer high-quality service to every customer.

October 14, 2023

Dealership Rating

Employee Rating

I have been to so many dealers and Luke really was so helpful and cool. In my opinion, as a girl anytime I have went to dealerships I feel that someone is trying to get over on me but I feel that Luke ge helpful and cool. In my opinion, as a girl anytime I have went to dealerships I feel that someone is trying to get over on me but I feel that Luke genuinely was looking out for my best interest. I have recommended several friends that are shopping for a new car to Regal but told them to specifically go to Luke. He’s the best More

by stephaniebayas

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Taff

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Oct 16, 2023 -

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us and help spread the word about Luke.

August 14, 2023

Dealership Rating

Employee Rating

Would not recommend. Screw in tire and oil leak when received vehicle. Nothing done to resolve issue. Screw in tire and oil leak when received vehicle. Nothing done to resolve issue. More

by Tmosc

Verified Customer

Sales Price Transparency

Recommend Dealer

Other Employees Tagged: Amy Wilson

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Aug 14, 2023 -

Regal Lakeland responded

We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that this doesn't happen again.

August 14, 2023

Dealership Rating

Employee Rating

Friendly and helpful staff. Didn’t meet a single person who wasn’t willing to assist Didn’t meet a single person who wasn’t willing to assist More

by nicknicknick2002

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Maynard , Cole Pierce, Amy Wilson, Reshaun Wilson, Phoenix

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Aug 14, 2023 -

Regal Lakeland responded

It has been our absolute pleasure to serve you, and we hope that you return soon.