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Luke Goodman

Overview Reviews (99)

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Luke Goodman

Luke Goodman | Page 10

Pre-owned Specialist

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8

99 Reviews

Overview Reviews (99)

Dealership Experience

3 yrs, 10 mos

Industry Experience

7 yrs, 10 mos

4.8

99 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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99 Reviews of Luke Goodman

April 10, 2024

Dealership Rating

Employee Rating

Went above all expectations that I requested. I recommend you guys should call David Schultz., Honest dealership, easy to work with. I recommend you guys should call David Schultz., Honest dealership, easy to work with. More

by maglou

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris "Boz" Boswell, Pete Roussos, Doug Maynard, Jordan Adams, Jeff Bass, Ryan Shaw, Willie Wright , Niko Gelpi, David Schultz

Apr 16, 2024 -

Regal Lakeland responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

April 06, 2024

Dealership Rating

Employee Rating

Very easy experience. Everyone was helpful especially Luke. I would definitely recommend the dealership to anyone. Everyone was helpful especially Luke. I would definitely recommend the dealership to anyone. More

by emily.8001

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly , James Henry.

Apr 10, 2024 -

Regal Lakeland responded

We're thrilled to hear that you had a very easy experience at our dealership and that Luke, in particular, was helpful throughout your visit. Providing excellent service to our customers is our top priority, and it's great to know that our team made your experience enjoyable and stress-free. Your recommendation means a lot to us, and we truly appreciate your trust and support.

February 23, 2024

Dealership Rating

Employee Rating

Great helping find an option that is best for you and your family. Great experience and will gladly come back. your family. Great experience and will gladly come back. More

by cheyenne842

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly

Mar 05, 2024 -

Regal Lakeland responded

I'm glad to hear that you had a great experience finding an option that suits you and your family. It's important to feel confident and satisfied with your choice when making such an important decision.

January 05, 2024

Dealership Rating

Employee Rating

Great work by the Luke and the staff. Really helped me find a car that was best for me and in my budget. They went above and beyond to get me the best financial deal as well. So glad we w Really helped me find a car that was best for me and in my budget. They went above and beyond to get me the best financial deal as well. So glad we went to them. More

by jordan.sherman21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Holly , Edward

Jan 09, 2024 -

Regal Lakeland responded

Congratulations!

November 10, 2023

Dealership Rating

Employee Rating

The service was good and I was pleased with the way my concerns were addressed. concerns were addressed. More

by jlh267

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Nov 14, 2023 -

Regal Lakeland responded

Thank you!

October 26, 2023

Dealership Rating

Employee Rating

Luke was extremely helpful from start to finish and made the whole process easy and stress free for me. the whole process easy and stress free for me. More

by anthonyadd85

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 27, 2023 -

Regal Lakeland responded

Thank you for your great review. At Regal, we work hard to offer high-quality service to every customer.

October 14, 2023

Dealership Rating

Employee Rating

I have been to so many dealers and Luke really was so helpful and cool. In my opinion, as a girl anytime I have went to dealerships I feel that someone is trying to get over on me but I feel that Luke ge helpful and cool. In my opinion, as a girl anytime I have went to dealerships I feel that someone is trying to get over on me but I feel that Luke genuinely was looking out for my best interest. I have recommended several friends that are shopping for a new car to Regal but told them to specifically go to Luke. He’s the best More

by stephaniebayas

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Taff

Oct 16, 2023 -

Regal Lakeland responded

We really appreciate you taking the time to share your experience with us and help spread the word about Luke.

August 14, 2023

Dealership Rating

Employee Rating

Would not recommend. Screw in tire and oil leak when received vehicle. Nothing done to resolve issue. Screw in tire and oil leak when received vehicle. Nothing done to resolve issue. More

by Tmosc

Verified Customer

Sales Price Transparency

Recommend Dealer

Other Employees Tagged: Amy Wilson

Aug 14, 2023 -

Regal Lakeland responded

We're sorry to hear that you had a negative experience at our store. We strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our staff and take steps to ensure that this doesn't happen again.

August 14, 2023

Dealership Rating

Employee Rating

Friendly and helpful staff. Didn’t meet a single person who wasn’t willing to assist Didn’t meet a single person who wasn’t willing to assist More

by nicknicknick2002

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Maynard , Cole Pierce, Amy Wilson, Reshaun Wilson, Phoenix

Aug 14, 2023 -

Regal Lakeland responded

It has been our absolute pleasure to serve you, and we hope that you return soon.