Gregg Baldwin
Gregg Baldwin at Regal Lakeland
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Gregg Baldwin

Regal Kia Sales Manager

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
13 Reviews
4.7

13 Reviews

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13 Reviews of Gregg Baldwin

April 22, 2024

Dealership Rating
Employee Rating

Gregg Baldwin was friendly and very caring. He was very knowledgeable about Kia Sport. I definitely highly recommend Kia Sport services and Gregg Baldwin. Keep Up The Good Work! More

by misspecialtee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Regal Lakeland responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 16, 2024

Dealership Rating
Employee Rating

I had great experience with the dealership and Greg Baldwin. For my next purchase I would definitely come back and refer Greg to all of my family and friends. More

by sweetrissy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Regal Lakeland responded

Congratulations on your new car!

April 11, 2024

Dealership Rating
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Great care and excellent customer service. Gregg helped with everything and made sure I was in love with my purchase. More

by Des
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Regal Lakeland responded

Congratulations on your purchase!

April 10, 2024

Dealership Rating
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If you are looking for a elevated customer interaction this is what you need. Definitely five star experience. The entire team was welcoming, kind, patient and very responsive to my questions. I felt like More

by Gayann
Recommend Dealer
Yes

Other Employees Tagged: Chayton

Apr 10, 2024

Regal Lakeland responded

Thank you so much for taking the time to share your wonderful experience at Regal Automotive. We're thrilled to hear that our team provided you with an exceptional level of service and that you felt truly valued during your visit. I'll be sure to pass on your kind words to Greg and the entire team. Your feedback serves as a great encouragement to all of us to continue delivering top-notch service to every customer who walks through our doors. Thank you once again for choosing Regal Automotive. We appreciate your patronage and look forward to serving you again in the future.

April 08, 2024

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Excellent service. Greg and Carlos were both detailed and professional throughout the process of purchasing my vehicle. More

by stevenquinones7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Wilson

Apr 10, 2024

Regal Lakeland responded

At Regal Automotive, we strive to provide detailed and professional assistance to each of our customers, and it's wonderful to hear that our team delivered on this promise for you. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you.

April 08, 2024

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Knowledgeable, accommodating and helpful to find my perfect car. Easy to work with and efficient paperwork process. More

by Kelly
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Glover

Apr 10, 2024

Regal Lakeland responded

We're thrilled to hear that our team was able to assist you in finding your perfect car and that you found our staff to be helpful throughout the process.

April 08, 2024

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Great customer service . I would recommend anyone to come to Kia . The service was awesome and all Greg was very helpful. More

by Shonam06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Regal Lakeland responded

Thank you for your glowing recommendation! We're delighted to hear that you received great customer service during your visit to Kia and that Greg provided you with awesome assistance.

April 06, 2024

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Employee Rating

I bought a truck from here in October 2023 and even sent others to Regal. Took my wife’s car to trade in today. Salesman Meleke was great, however the Sales Manager Gregg is arrogant, rude and not very pr More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 10, 2024

Regal Lakeland responded

I'm sincerely sorry to hear about the challenges you encountered during your visit, particularly with our Sales Manager, Gregg. Providing exceptional customer service is paramount to us, and it's disappointing to learn that your interaction with Gregg fell short of your expectations. Please know that this is not reflective of the standards we strive to uphold at Regal. I've taken your concerns seriously, and I'll be sure to address them with our team to ensure that instances like this are rectified promptly. Once again, I apologize for any inconvenience this may have caused, and I thank you for bringing this to our attention.

December 01, 2023

Dealership Rating
Employee Rating

This place always feels like home! There are zero “high pressured” sales! This is the 5th car we have purchased from Regal! If you want to truly see a difference in car dealerships, go More

by chrisems49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Adams

Dec 08, 2023

Regal Lakeland responded

Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust in our team.

October 07, 2023

Dealership Rating
Employee Rating

Great dealership to buy from. . They took care of any concerns that we had . Would definitely recommend More

by joe@plumbtechco.com
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane Murphy , Kyle Clos

Oct 16, 2023

Regal Lakeland responded

Our team enjoys doing what they do because of customers like you. We can’t thank you enough for taking the time to share your feedback with us.

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