Luke Higley | Page 10

We liked them so much we bought 3 cars in 1 week! We just bought 3 new cars from Brattleboro Subaru in 1 week!! My daughter had looked at the new Impreza at a different dealer. My husband liked th We just bought 3 new cars from Brattleboro Subaru in 1 week!! My daughter had looked at the new Impreza at a different dealer. My husband liked the car so much he went to Brattleboro and ended up getting one at a way better price than the other dealer had offered my daughter. They beat the other dealers price by a lot and didn't even know what the offer was! I even traded in my almost new car because I liked the Impreza so much more than my 2015 Nissan. Matt Verge has been an excellent sales man. Always to our questions and quickly. When there was an issue with my daughters insurance he sat and helped us find new insurance. Everyone was so helpful through the whole process. It was not like buying from the other dealers in the area. If you need a new car.. come to Brattleboro Subaru! Ask for Matt! More

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BAD EXPERIENCE - MY CAR KEYS HELD RANSOM One person, the Sales Manager, made purchasing my 2016 Subaru Legacy and bad experience. After being in dealership for hours, I asked 3 different tim One person, the Sales Manager, made purchasing my 2016 Subaru Legacy and bad experience. After being in dealership for hours, I asked 3 different times to please return our car key so we could leave. My husband is diabetic and it was hours beyond time for his meal. I didn't want him to get low blood sugar. Finally after standing and saying I would look for my keys, I was led into the Sales Manager's Office. there were my keys on his desk. I asked a fourth time for my keys and he would not hand them to me. he wanted me to sign a contract to purchase the car. Feeling pressured to leave because of my husband's health (by this time he was in the car) I agreed to purchase. I was given not one, but two incorrect contracts to sign. Finally said Sales Manager asked me to give up $100 of my offered discount. I found the owner, my salesperson Laura, and Nate the finance guy pleasant to work with. But I would never go there again because you HAVE to deal with Luke the Sales Manager. More

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Great place to do business I recently bought a car at Brattleboro Subaru. I worked directly with Matt Verge, but the whole team was a pleasure to deal with. Matt has a great dem I recently bought a car at Brattleboro Subaru. I worked directly with Matt Verge, but the whole team was a pleasure to deal with. Matt has a great demeanor for selling cars. He took a no pressure approach that made me really comfortable in buying a car. Thanks again!! I would definitely recommend buying a car there. More

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Best vehicle purchase ever made! My experience at Brattleboro Subaru was amazing. I am beyond thankful on the purchase of my 2011 Outback. This car is very comfortable & handles extre My experience at Brattleboro Subaru was amazing. I am beyond thankful on the purchase of my 2011 Outback. This car is very comfortable & handles extremely well in all seasons. Jason, Luke & many more made this experience hassle free & extremely enjoyable. Thank you for your excellent customer service. -Jessie Bishop More

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Outstanding We purchased 2 vehicles and both times everything went perfectly. The whole team went above and beyond to make us feel comfortable and we will be reco We purchased 2 vehicles and both times everything went perfectly. The whole team went above and beyond to make us feel comfortable and we will be recommending them to friends and family. More

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Christmas Eve Miracle On my way home from work today my check engine light came on. It was 1:00pm on Christmas Eve, and I had a 2.5 hour drive to make today to the Boston A On my way home from work today my check engine light came on. It was 1:00pm on Christmas Eve, and I had a 2.5 hour drive to make today to the Boston Airport. I turned my car around and headed to the Brattleboro dealership. The service center was closed for the Holiday, but I wondered down the hallway a bit and the sales manager named Luke, came out to see if I needed help. I explained my situation and without any hesitation he had me pull my car around and came outside in the rain to check it out himself. He showed me how to check the oil and we determined it was really low and I needed to get more in there asap. He gave me all the information he had on where I could possibly get help on the Holiday since the center was closed, what kind to buy and how to put it in. Then he ran inside to get something. Shortly after, to my surprise, a service tech (who's name I can't remember) appeared with oil and supplies and changed my oil for me, they brought out some extra oil and told me to recheck it when I arrived then to get the oil changed as soon as I could and come back to get the check engine light after I returned from my trip. Everyone was beyond friendly and so unbelievably accommodating. I was blown away by such amazing service, especially on such short notice and on a holiday. They truly saved me and I can't thank both of them enough. Extremely kind and helpful and generous. I couldn't recommend them more highly. Truly, truly wonderful, caring people. I wouldn't think of going anywhere else ever. THANK YOU so much!! More

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Great dealership Staff goes above and beyond to assure everyone is 100 percent satisfied. I would recommend Brattleboro Subaru to anyone. They were extremly helpful an Staff goes above and beyond to assure everyone is 100 percent satisfied. I would recommend Brattleboro Subaru to anyone. They were extremly helpful and I was very comfortable with the purchasing experience More

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awesome!! Great staff, extremely helpful and friendly. Showroom is very clean and neat too. Would definently go there again and would recommend them to everyone Great staff, extremely helpful and friendly. Showroom is very clean and neat too. Would definently go there again and would recommend them to everyone. I am 100% satisfied!! More

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Great Dealer I purchased my car from them and every aspect went perfect great people. Thank you so much for making car buying a good experience For me and my wif I purchased my car from them and every aspect went perfect great people. Thank you so much for making car buying a good experience For me and my wife More

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As dealerships go, this one offers an outstanding experience Locally managed, owned -- with local customers and good community engagement and support. Buying a car here is really an easy and stress free experien Locally managed, owned -- with local customers and good community engagement and support. Buying a car here is really an easy and stress free experience. Make sure to meet Luke, the general Manager, and Billy the salesman is first rate. You will be treated well and fairly. All these folks have families in the community and want to do well by the customers. Of course it does not hurt that their product is simply perfect for this area. Subarus are hard to beat! More

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