Luke Higley | Page 11

Christmas Eve Miracle On my way home from work today my check engine light came on. It was 1:00pm on Christmas Eve, and I had a 2.5 hour drive to make today to the Boston A On my way home from work today my check engine light came on. It was 1:00pm on Christmas Eve, and I had a 2.5 hour drive to make today to the Boston Airport. I turned my car around and headed to the Brattleboro dealership. The service center was closed for the Holiday, but I wondered down the hallway a bit and the sales manager named Luke, came out to see if I needed help. I explained my situation and without any hesitation he had me pull my car around and came outside in the rain to check it out himself. He showed me how to check the oil and we determined it was really low and I needed to get more in there asap. He gave me all the information he had on where I could possibly get help on the Holiday since the center was closed, what kind to buy and how to put it in. Then he ran inside to get something. Shortly after, to my surprise, a service tech (who's name I can't remember) appeared with oil and supplies and changed my oil for me, they brought out some extra oil and told me to recheck it when I arrived then to get the oil changed as soon as I could and come back to get the check engine light after I returned from my trip. Everyone was beyond friendly and so unbelievably accommodating. I was blown away by such amazing service, especially on such short notice and on a holiday. They truly saved me and I can't thank both of them enough. Extremely kind and helpful and generous. I couldn't recommend them more highly. Truly, truly wonderful, caring people. I wouldn't think of going anywhere else ever. THANK YOU so much!! More

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Great dealership Staff goes above and beyond to assure everyone is 100 percent satisfied. I would recommend Brattleboro Subaru to anyone. They were extremly helpful an Staff goes above and beyond to assure everyone is 100 percent satisfied. I would recommend Brattleboro Subaru to anyone. They were extremly helpful and I was very comfortable with the purchasing experience More

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awesome!! Great staff, extremely helpful and friendly. Showroom is very clean and neat too. Would definently go there again and would recommend them to everyone Great staff, extremely helpful and friendly. Showroom is very clean and neat too. Would definently go there again and would recommend them to everyone. I am 100% satisfied!! More

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Great Dealer I purchased my car from them and every aspect went perfect great people. Thank you so much for making car buying a good experience For me and my wif I purchased my car from them and every aspect went perfect great people. Thank you so much for making car buying a good experience For me and my wife More

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As dealerships go, this one offers an outstanding experience Locally managed, owned -- with local customers and good community engagement and support. Buying a car here is really an easy and stress free experien Locally managed, owned -- with local customers and good community engagement and support. Buying a car here is really an easy and stress free experience. Make sure to meet Luke, the general Manager, and Billy the salesman is first rate. You will be treated well and fairly. All these folks have families in the community and want to do well by the customers. Of course it does not hurt that their product is simply perfect for this area. Subarus are hard to beat! More

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Great experience! Everybody was so friendly and helpfull. Did not have that high pressure I've experienced at other dealers in the past . I will definitely recomend to Everybody was so friendly and helpfull. Did not have that high pressure I've experienced at other dealers in the past . I will definitely recomend to others. More

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Service and attention The entire sales and service staff were completely attentive, polite, engaging and competent. Each and every one of them I dealt with knew no bounds i The entire sales and service staff were completely attentive, polite, engaging and competent. Each and every one of them I dealt with knew no bounds in answering, or finding the answer to, any of the few questions I had. The reason I had 'few' questions was that they seemed to anticipate almost all of them. More

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new car purchase 2015 Legacy great experience, no hassle or hard sell, literally closed and completed deal including evaluation of our trade in under one hour. all employees we great experience, no hassle or hard sell, literally closed and completed deal including evaluation of our trade in under one hour. all employees we dealt with were both friendly and professional More

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Had a great experience at Brattleboro Subaru! The team is incredibly friendly and helpful - right down to the local maple donuts they offered us. It was my first time buying a new car and the team did a is incredibly friendly and helpful - right down to the local maple donuts they offered us. It was my first time buying a new car and the team did a great job listening to my needs and putting together a great package that I felt comfortable with. I had done my research - made a few calls in my local area, and decided it was worth a 2.5 hour drive to buy from Brattleboro compared to a closer option. I am thrilled with my new Forester and had a blast buying it. More

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From the first telephone conversation to the final handshake, the sales staff at Brattleboro Subaru have been good listeners, friendly, knowledgable, and always ready to answer questions. Billy was t handshake, the sales staff at Brattleboro Subaru have been good listeners, friendly, knowledgable, and always ready to answer questions. Billy was tireless in helping us find the car that fit our needs. More

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