Luke Higley | Page 12

Let me start out by saying this has been, hands down, the best dealership experience my wife and I have ever had! My wife and I spent about a month contacting numerous internet sales teams in the New Eng best dealership experience my wife and I have ever had! My wife and I spent about a month contacting numerous internet sales teams in the New England area looking for the best deal on a 2014 Subaru Crosstrek Xv. When we contacted Brattleboro Subaru, we had a feeling we were in for a treat. They stood out from the rest of the pack right away. They were polite, informative, and quick to reply from the very beginning. Not only that, but they ended up being the dealership that offered the best deal on the Crosstrek! Once we made the decision to go with Brattleboro Subaru the help & contact continued until the day we received the car (and beyond, actually). We could not be any more happy with our new car buying experience at Brattleboro Subaru! Special thanks to Marie, Matt, & Luke for being so patient with us! We were not the easiest customers to please. I know where I am buying my next Ford or Subaru from now on. More

Report | Print

This is my third Subaru in a row leasing through Brattleboro Subaru. First of all, Luke Higley is one of the main reasons my wife and I have been able to drive such great vehicles since my first Im Brattleboro Subaru. First of all, Luke Higley is one of the main reasons my wife and I have been able to drive such great vehicles since my first Impreza of 2008. Luke has been great all along, especially when our credit was not as good and we needed to work on getting it better. He advised that we be patient and consistent. Now we are in another incredible vehicle, the 2014 Subaru Forester. Rose Kochman was our Sales Consultant and she was also amazing. We could go on and on about how helpful rose has continued to be answering every question or concern we've had. Nizam Musaba was also great to work with. All three I have mentioned were extremely friendly to us and professional as well. I have been to other dealerships where i felt pressured to get a car or lied to in the past. The good people at Brattleboro Subaru have been great to me since my first car in 2008. I always feel an honesty and integrity lacking at other dealerships. Subarus are awesome cars and my wife and I plan on sticking with them for years to come. I should also mention the service department. Although faces have changed over the years the service continues to be excellent. More

Report | Print

The reason I gave a perfect rating is because the staff at Brattleboro Subaru was exceptionally knowledgeable about their product and were honest every step of the way. I don't have the greatest credit and at Brattleboro Subaru was exceptionally knowledgeable about their product and were honest every step of the way. I don't have the greatest credit and Sales Consultant Matthew Verge and Sales Manager Luke Higley worked together as a team to get me into the car I want at the right price and even recommended a couple good insurance places to help me save money. A+ for effort on both of their parts. The entire staff was very friendly and open to their customers. Not to mention the free coffee and homemade cider doughnuts. I'd like to thank Brattleboro Subaru for all the help that I got. I also recommend talking to Matthew Verge. He's really awesome. More

Report | Print

Luke, I just wanted to thank you once again for helping Luke, I just wanted to thank you once again for helping me purchase a car that fits my life and budget. I really appreciate all that you and your te Luke, I just wanted to thank you once again for helping me purchase a car that fits my life and budget. I really appreciate all that you and your team did to help me out! Always a friendly, professional staff, along with offering a nice selection of used and new vehicles. I will continue to recommend Brattleboro Subaru to my friends and associates as the best place to buy their next vehicle. Much success to you and your team! Shelly More

Report | Print

Wow. I am very pleased and thankful for my Sunday spent at Subaru in Brattleboro. After shopping around to other Subaru dealerships I was so happy to have come to this one. The friendliness, laid back, inf at Subaru in Brattleboro. After shopping around to other Subaru dealerships I was so happy to have come to this one. The friendliness, laid back, informative, helpful suggestions through the whole day were so wonderful. I traded my 2008 Honda Civic in for a beautiful blue 2011 Subaru Impreza. The best thing about Jason Steele is his realness. No fluff, no scams...he gets to know his customer by their lifestyle and cares about what they drive in and can afford. I felt very taken care of! I also appreciated Luke Higley's style of work and compromise. What an awesome team. I highly recommend both Jason Steele and Luke Higley and Subaru of Brattleboro. More

Report | Print

Outstanding customer service! Worked with Marie (who was great) over the Internet and also spoke with Luke. We were looking for a particular model and color. Had been working with another dealer who didn' great) over the Internet and also spoke with Luke. We were looking for a particular model and color. Had been working with another dealer who didn't put in much effort and told us it would take 8 weeks to get. Marie quoted a price that was lower than that other dealer and Luke found a car for us in one day. Later in the week we went to the dealership (two hours from our home) to pick up the car. Jason Peters completed the sale including a trade-in. Jason Posternak completed the paperwork. Both Jason's were great to deal with. In less than 90 minutes we were driving away in the car we wanted. Everyone was friendly, knowledgeable and efficient - it was customer service at it's best. We saved money, time and the frustration that comes with interacting with too many other dealerships. We will definitely return for our next vehicle. Work with Marie online and then take the extra time for a drive to Brattleboro if you don't live in the neighborhood - to experience great customer service and then hit one of the good lunch spots in town before heading home in your new car. We have never had a better car purchasing experience. More

Report | Print

This is the second new Subaru I've purchased from Brattleboro Subaru in the last 10 years. I chose the 2013 Crosstrek, and although they did not have exactly what I wanted on the lot, Jason and Luke Brattleboro Subaru in the last 10 years. I chose the 2013 Crosstrek, and although they did not have exactly what I wanted on the lot, Jason and Luke found it within 100 miles. I try hard to do my 'homework' when it comes to buying cars, and after being clear about that, I felt that I was heard and taken seriously throughout the entire process. I would definitely recommend Brattleboro Subaru without hesitation to any friends who are car shopping. More

Report | Print

Has to be the best experience out of the 40 or so vehicles I have purchased over 30+ years. As do many folks, I did my internet shopping and found my car at a whole slew of dealerships. Just happened vehicles I have purchased over 30+ years. As do many folks, I did my internet shopping and found my car at a whole slew of dealerships. Just happened to be that Brattleboro was the lowest. NBD that they are 300 miles away, Vermont is gorgeous and a vacation was warranted to buy the car. Enter Jason and Luke and Marie. Not only did they make the deal the most exceptional they made the experience not only the easiest but the best ever. NO pressure, no hype, laid back guys. Now for the best. Decided to take the TRAIN to pick up my new vehicle. Guess what happened... you guessed it, the train was late. These gentlemen accommodated my "crisis" and had my new wheels all ready and the deal ready for me when I arrived late. It is not possible to have a better dealer experience, and I've had a lot of them, both good and bad. This dealership, especially the service of their employees, EXCEEDS any and all expectations. More

Report | Print

Conducted price discussions with Marie F.on phone . Very nice people here . Fair trade in . These folks are the best car dealers I've ever dealt with . Very competitive pricing . Easy to negotiate on phone nice people here . Fair trade in . These folks are the best car dealers I've ever dealt with . Very competitive pricing . Easy to negotiate on phone . NOT a SINGLE HINT OF DISHONESTY OR HUSTLING at any time during the entire transaction !!!!! Worth driving a few hours for good pricing and nice people . More

Report | Print

I want to thank the guys at Brattleboro Subaru....MIke....did a lot of leg work for me.....he got the ball rolling...I drove all the way from Manchester N>H> to look at this car and ended u Subaru....MIke....did a lot of leg work for me.....he got the ball rolling...I drove all the way from Manchester N>H> to look at this car and ended up leaving with it!......Amazing....these people did not push me orr make me feel uncomfortable...b elieve me I"ve checked out other dearerships and no one offered me what these men did.....when I arrivered, finally, after a long ride and a speeding ticket to boot!, Billy met me at the door....Billy and Luke took time away from their family's to ensure I left there happy....by 9:30 pm we finally finished the paperwork and I went on my journey home......relieved and happy driving my new car. They don't know it yet but I actually have a friend that wants me to take her there....get ready boys she wants to but a car this weekend! thank you, Mike Masters,Billy Boutulette, and Luke Higley.... sincerely...Margaret Nelson More

Report | Print