HI, my name is Luke Horn (or BIG LUKE as known in the auto industry). I've been in the auto industry since 1998 and have worked in various positions from sales to internet sales as well as the business office. I have had the fortune to work with many different brands both foreign and domestic brands. I found my home with a great brand in Nissan at a great store Eden Prairie Nissan in Eden Prairie Minnesota. I have 3 beautiful daughters and a GREAT (understanding) wife that I have the privilege to come home to every night. My goal with every customer I work with is to help them accomplish what they set out to do thinking of their best interest (not mine).
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
25 yrs, 9 mos
Specialties & Trainings
Sales Proffessional, Internet Sales/Manager, Business Manager
112 Reviews
Write a Review112 Reviews of Luke Horn
June 30, 2019
New Rogue Lease This is my 2nd lease through Randy at Eden Prairie Nissan. He answered all of my questions and made it so easy to make the switch. This is my 2nd lease through Randy at Eden Prairie Nissan. He answered all of my questions and made it so easy to make the switch. More
Other Employees Tagged: Randy Edgeton
June 17, 2019
A Trust Worthy Salesman I had been car shopping with my daughter to be sure she didn't end up with a vehicle she couldn't afford or that wasn't what she was looking for. Kir I had been car shopping with my daughter to be sure she didn't end up with a vehicle she couldn't afford or that wasn't what she was looking for. Kirk Rose looked at the list of vehicles my daughter was interested in and had the one ready to test drive that he felt would be the best choice for her. She loved the car after the test drive and didn't have any interest in looking at the others on her list, so he obviously did a good job understanding what she was interested in and the price was quite fair so that I didn't encourage her to try negotiating either. My daughter has only had the car for about 3 weeks, but there hasn't been any discussions within our family about the car other than how nice it is and what good treatment Kirk and the others at Eden Prairie Nissan gave us - ice cream included! Bill S. More
Other Employees Tagged: Kirk Rose
April 04, 2019
Excellent experience professionaly managed. Well informed staff on product differentator's help guide the decission making process. After the final decision on which product to purchased with Well informed staff on product differentator's help guide the decission making process. After the final decision on which product to purchased with agreed upon price. I was then migrated through a well choreographed process of touring and meeting the service department, choosing the proper maintenance programs through final inspection and tutoring of electronic features of the vehicle. This well managed process shorten my time at the distributor allowing more drive time in my new vehicle. More
Other Employees Tagged: Phil Trovato, Jim Tang, Randy Edgeton, Shane Mahowald , Jason Lewis, Shannon Rose was introduce and guided me through the service process.
March 29, 2019
Excellent dealership to do business with The staff at EP Nissan were all great, especially Luke, Mark, and Sam. They worked hard and stayed late to get me in the vehicle I wanted to purchase. The staff at EP Nissan were all great, especially Luke, Mark, and Sam. They worked hard and stayed late to get me in the vehicle I wanted to purchase. Amazing customer service. They will definitely get my business with future automobile purchases. More
Other Employees Tagged: Mark Ryman , Sam in sales
March 06, 2019
very pleasant leasing experience Our salesman, Mark Kemer, had the patience of a saint and walked us through all aspects of the auto we leased. all other employees we dealt with were Our salesman, Mark Kemer, had the patience of a saint and walked us through all aspects of the auto we leased. all other employees we dealt with were also patient and helpful. More
Other Employees Tagged: Keith Hedlund, Mark Kemer
March 01, 2019
Great sales staff Mark has been our salesperson for the last four cats we’ve leased. He’s very thorough with training us on the new options. Because of our history, he Mark has been our salesperson for the last four cats we’ve leased. He’s very thorough with training us on the new options. Because of our history, he knows what we’re looking for and gets us back out the door ASAP. More
Other Employees Tagged: Jim Tang , Mark Leuthard
January 12, 2019
Pleasant experience! No pressure! Needed a new vehicle as my daughter is taking mine back to college with her. After doing my research I requested a quote on the vehicle I was pretty s Needed a new vehicle as my daughter is taking mine back to college with her. After doing my research I requested a quote on the vehicle I was pretty sure I wanted. Got back a good quote, then went into the dealership and worked with Mark Kremer. He was very knowledgeable and took the time to show me the features of the vehicle I was looking at. No pressure selling. Overall a very positive experience. More
Other Employees Tagged: Jim Tang , Mark Kremer
December 02, 2018
Another Great Experiene Kirk is wonderful to work with and makes the buying experience fun and enjoyable. Everyone at the dealership is very considerate of your time and the Kirk is wonderful to work with and makes the buying experience fun and enjoyable. Everyone at the dealership is very considerate of your time and they have always had everything ready to go for me when I come in to pick up my new lease. That is much appreciated, and makes it well worth the 2.5 hour drive from Duluth. Dealership is very responsive to questions as well. Great place to do business, looking forward to working with them again in 3 years! More
Other Employees Tagged: J.R. Gonzalez, Kirk Rose , Jay talked to me about service options and other accessories that were available to add on.
November 05, 2018
Best experience working with Phil Trovato Phil made this a flawless experience. I felt that he genuinely cared and treated me with respect. I would buy from Phil again and HIGHLY recommend! Th Phil made this a flawless experience. I felt that he genuinely cared and treated me with respect. I would buy from Phil again and HIGHLY recommend! Thank you Phil! A++ Scott O More
Other Employees Tagged: Phil Trovato
October 31, 2018
Very enjoyable car buying experience I was looking to replace my 2002 Camry, which had served me well for 17 years but was getting toward the end of its life. I visited several Toyota de I was looking to replace my 2002 Camry, which had served me well for 17 years but was getting toward the end of its life. I visited several Toyota dealers and liked their new Camry's, but was not excited about the deals on their 2018 stock. Then I visited Eden Prairie Nissan just before Labor Day to look at possibly buying a Nissan. I test drove an Altima and liked it very much, but decided to get one my year out my current car and take another look next year. Last week I decided it really was time to get a new car so I visited my Toyota dealers again, but didn't buy. I called Gary, the Sales Manager, and told him my situation and he invited me back out. He and Chuck showed me a 2018 Altima they still had in stock and I loved it. The pricing was also very much to my liking, and I signed a deal that day. I spent about four hours at the dealership, but it was very relaxing and didn't seem nearly that long. I've been driving my new car for four days now and am very happy I chose a Eden Prairie Nissan! Thanks to Gary, Chuck and everyone else! More
Other Employees Tagged: Gary Glanzman, Phil Trovato, Chuck Eck