Luke Horn | Page 8

bought a new rogue i haven't had a new car in 15 years. wonderful staff and experience. will go for service and to get another car in the future i haven't had a new car in 15 years. wonderful staff and experience. will go for service and to get another car in the future More

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First Class The help I received was excellent. My lease was coming to a close, and with the help of Ryan Dukatz and Mark Leuthard I was able to select a newer Cer The help I received was excellent. My lease was coming to a close, and with the help of Ryan Dukatz and Mark Leuthard I was able to select a newer Certified Pre-owned Nissan Altima for my wife that she absolutely loves. Ryan went over and above to insure I was satisfied with my choice. Our 2015 Altima we had a lot of miles. The Pre-owned 2017 Altima had significantly less miles without a lot of extra cost. Luke Horn ran me through the maze of paperwork as quickly as possible and explained clearly everything I signed. Thanks Guys! More

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Comfortable Kirk Rose was excellent to deal with, very knowledgeable, patient and informative during the process which lasted 4 hours. At this point I trust the Kirk Rose was excellent to deal with, very knowledgeable, patient and informative during the process which lasted 4 hours. At this point I trust the information that was provided regarding vehicle history, maintenance and care by previous ownership. Not happy about trade-in value, but understand the game. Again thanks, Kirk. (Also, my wife appreciated the flowers!) More

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The BEST in town EP Nissan is the best in town always here to help customers!!! I will never go anywhere else because of the customer service to anyone who walks in th EP Nissan is the best in town always here to help customers!!! I will never go anywhere else because of the customer service to anyone who walks in the door! More

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I have gotten what I wanted Great job so far always on time and nice explained what is wrong with my car and advice me on what to do and when to do it if not right away Great job so far always on time and nice explained what is wrong with my car and advice me on what to do and when to do it if not right away More

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Excellent used car sales service Recently I bought a used Nissan car from this dealer through Kirk Rose. Kirk is very knowledgeable about the Nissan Rogue and answered all my questio Recently I bought a used Nissan car from this dealer through Kirk Rose. Kirk is very knowledgeable about the Nissan Rogue and answered all my questions, was very patient and respected my preferences, did the test driving with me, which was my best test driving experience. Liked Jay introduced all options for a car even though I did not buy any of them. The purchase paper work was also very smooth. Very nice facility and kind people there! Thank you all! More

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Friendly Wally was very friendly and informed. Good low pressure approach. Probably wouldnt have bought if I didnt deal with him. Luke in financing did a good Wally was very friendly and informed. Good low pressure approach. Probably wouldnt have bought if I didnt deal with him. Luke in financing did a good job explaining waranty More

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Mostly good experience! My wife and I went and purchased a 2017 Nissan Rogue from here Friday night. Everyone for the most part was very nice and helpful. We got there 40 m My wife and I went and purchased a 2017 Nissan Rogue from here Friday night. Everyone for the most part was very nice and helpful. We got there 40 minutes before closing and they were still more then willing to help us and said it wouldn't be an issue when I asked if they wanted us to return the next day. Our sales person was Bryan Bailey who was awesome! He was very friendly and went out of his way to help us get into the vehicle we wanted. I would highly recommend him if you go here to get a vehicle and I would return to this dealer just because of him. The only reason I gave 4 stars instead of 5 was because our finance person Luke, was less then pleasant. He was very pushy which I understand they are at times to get you to buy things but having to tell him "no" many many many times and then questioning my abilities to repair vehicles etc. didn't make me happy at all and was very unprofessional in my opinion. When we turned down GAP insurance through them because I can get it through my insurance company he said "wow" in a not so happy tone and turned around to his printer. He also kept trying to push the extended warranty and when I said I could do most of the repairs myself or get help with doing them he started questioning me on my background of it and experience of fixing vehicles and how I would repair electrical issues. He also went as far asking if i was ASE certified or if anyone who would help me is which is something that is non of his business and irrelevant. If it wasn't for Bryan who was our sales person and how awesome he was I would give a lot less of a rating. Because of Luke it made my wife uncomfortable and left me very unhappy with my experience with him. More

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Great from first contact to final delivery My expiernce with Shane and his team could not have been better during this difficult time of going through the lemon law. I would also like to say Ni My expiernce with Shane and his team could not have been better during this difficult time of going through the lemon law. I would also like to say Nissan stepped up and met all and even exceeded my expectations on my new purchase. More

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Amazing! Excellent and very polite sale representative!! Kirk Rose did a wonderful job and took his time to explained everything so perfect. Luke horn is so go Excellent and very polite sale representative!! Kirk Rose did a wonderful job and took his time to explained everything so perfect. Luke horn is so good at finances!! More

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