Luke Lien
Luke Lien at White Bear Acura Subaru

Luke Lien | Page 14

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
423 Reviews
4.9

423 Reviews

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423 Reviews of Luke Lien

November 12, 2021

Dealership Rating
Employee Rating

Great work keeping my vehicle tuned up& tuned in, too…. Great work keeping my vehicle tuned up & tuned in, too…. Thanks for the great service! More

by MJOSTANGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Daniel Fitzgerald , Jake Buckles, Doug Hanson, Peng Lee, Nicole Love, Jesse Wood

Nov 15, 2021

White Bear Acura Subaru responded

We're happy to help! Thank you for your support!

November 06, 2021

Dealership Rating
Employee Rating

Horrible experience with the lazy lying service manager Luke. All he cares about is taking every penny out of the customers wallet. Go work for tires plus Acura's too go for him. More

by yigvwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Leth, Lee Her , Donovan Brummond, Jake Buckles

October 09, 2021

Dealership Rating
Employee Rating

Always friendly, courteous, knowledgeable, neat and clean. They always go out of their way to accommodate my needs and the results are always good. More

by TMOORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Leth, Lee Her , Jake Buckles

Oct 11, 2021

White Bear Acura Subaru responded

We're glad our team is always so accommodating for you! Thank you for your support! We look forward to seeing you again!

October 07, 2021

Dealership Rating
Employee Rating

Lucas was great and very helpful definitely with customer service in mind. He took care of all our quand needs and Dan in sales was, as always, very helpful. More

by mattjohn778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

White Bear Acura Subaru responded

We're glad Lucas and Dan provided a good experience for you. Thank you for your support!

September 27, 2021

Dealership Rating
Employee Rating

Meh. They really need to pay attention to the used car buyers. Seems that they focus on the new cars and push through the used car buyers. Disappointed, unfortunately! More

by michaelnborg
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kayde Przybylski, Diamond Yang

September 27, 2021

Dealership Rating
Employee Rating

Very good service. Knowledgeable on . Never tries to upcharge for services that are not necessary at this time More

by jckrizek
Recommend Dealer
Yes

Other Employees Tagged: Ue Vang , Peng Lee

Oct 04, 2021

White Bear Acura Subaru responded

We try our best to only do what is necessary but to always give you the option if you would like some extra things to be done. Thank you for your support!

September 27, 2021

Dealership Rating
Employee Rating

Professional, friendly and efficient service. I was completely satisfied with the the time it took to complete the work and with Luke's assistance. More

by termet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

White Bear Acura Subaru responded

We're glad Luke and the rest of our team provided a good experience for you. Thank you for your support!

September 22, 2021

Dealership Rating
Employee Rating

Easy scheduling, great communication, nice waiting area. The dealership has done a 180 in the last fee years and offers great service. Love working with these people. More

by 2003Forestermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Ue Vang, Daniel Fitzgerald , Jake Buckles, Doug Hanson, Peng Lee, Nicole Love, Jesse Wood

Oct 04, 2021

White Bear Acura Subaru responded

We're glad our team has provided a good experience for you and that we've been able to improve in your eyes! Thank you for your continued support!

September 19, 2021

Dealership Rating
Employee Rating

It's a pleasure to have my car serviced by Lucas Lien at White Bear Acura. Work is done promptly, other areas checked, and the car is washed. Luke is professional and always has a smile. More

by hugojeanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2021

White Bear Acura Subaru responded

We're glad Luke provided a good experience for you. Thank you for your continued support!

September 08, 2021

Dealership Rating
Employee Rating

Purchasing a car at this dealership was a great experience for me! My only disappointment was that I was not able to get the Outback as a stick shift. However, I expected that because fewer More

by SFRATZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Wood

Sep 10, 2021

White Bear Acura Subaru responded

Yeah, it is unfortunate that the Outback isn't offered in a manual. But we're glad everything went well for you otherwise! Thank you for your support and congratulations on your new ride!

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