Luke Lien | Page 26

Service repair We needed our Acura MDX timing belt service. We were happy with the level of communication, quick scheduling ability and service. Everyone was friendl We needed our Acura MDX timing belt service. We were happy with the level of communication, quick scheduling ability and service. Everyone was friendly and easy to work with. Felt confident in getting our service completed here. More

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Great customer service Such a wonderful team to work with. They were very helpful being this was my first time buying my own car. They were fast at responding to any questio Such a wonderful team to work with. They were very helpful being this was my first time buying my own car. They were fast at responding to any questions I had and sent me additional pictures for this picky car buyer! They also were great at getting my service appointment set up and getting me in quickly. Highly recommend working with this dealership! More

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Great service, both for me and my vehicle. They treated me like a special customer and did a thorough assessment of my vehicle, addressing everything I wanted and in a timely manner. Very help They treated me like a special customer and did a thorough assessment of my vehicle, addressing everything I wanted and in a timely manner. Very helpful and personable contacts. I always feel welcome and "at home" when I'm threre. More

by TMOORES Verified Customer Verified Customer

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Responsive and conscientious service I brought my car in for routine service and an airbag recall. The service rep's were very quick and polite, both when I dropped my car off and when I I brought my car in for routine service and an airbag recall. The service rep's were very quick and polite, both when I dropped my car off and when I picked it up. They offered a car wash and it was excellent, both inside and out. I found the courtesy and the extra touch of the car wash and cleaning to be hallmarks I look for in a premium dealer service. More

by paul.huffman Verified Customer Verified Customer

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30 day used car warranty the 30 day used car warranty allowed us to get the sunroof fixed and the tires balanced for no additional cost! Now our 2013 Acura RDX is perfect! the 30 day used car warranty allowed us to get the sunroof fixed and the tires balanced for no additional cost! Now our 2013 Acura RDX is perfect! More

by VERCOLANI Verified Customer Verified Customer

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Excellent service Great service, great people. Thank you Luke and team for your help. I know I can always count on your guys for a quick, reliable service when I need Great service, great people. Thank you Luke and team for your help. I know I can always count on your guys for a quick, reliable service when I need it. More

by slee5590 Verified Customer Verified Customer

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Unsatisfied Customer Took our brand new vehicle in with only 6000 miles on it because we were having power issues with it. They had it for a few days and said there is n Took our brand new vehicle in with only 6000 miles on it because we were having power issues with it. They had it for a few days and said there is nothing wrong with it. Said they took it on a 28 mile test drive and couldn't find any issues. I told them that you had to drive the car for longer then 28 miles to see/ feel the problem but all they kept saying was well we took it on a 28 mile test drive ...... So I told them I guess I'll drive it till it breaks down! 🙄. Didn't want to try and solve my problem at all. Very unsatisfied! More

by ronaldjensen59 Verified Customer Verified Customer

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Fast service but 1 screw fell out 1 not tightened Luke did a great job finding the part and getting me in at a timely fashion.Noticed after picking it up that a screw was on the floor. I found where i Luke did a great job finding the part and getting me in at a timely fashion.Noticed after picking it up that a screw was on the floor. I found where it belonged , installed it and noticed that the other one was not very tight so I fixed that one ,so all is good.Not a big deal so all in all I'm satisfied with the result. Thanks again Gary More

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Very attentive Even though I purchased a used vehicle, other then what they sell, the level of service was great.Luke explained the process thoroughly and the work w Even though I purchased a used vehicle, other then what they sell, the level of service was great.Luke explained the process thoroughly and the work was performed very quickly. More

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Great! I have been coming to this dealership for maintenance and routine service for almost 10 years- as always, the crew in the service department is exempl I have been coming to this dealership for maintenance and routine service for almost 10 years- as always, the crew in the service department is exemplary! More

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