Luke Lien
Luke Lien at White Bear Acura Subaru
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Luke Lien | Page 4

Service Advisor

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.9
413 Reviews
4.9

413 Reviews

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413 Reviews of Luke Lien

June 17, 2023

Dealership Rating
Employee Rating

Service was great. I enjoy the free car wash. The service technicians are always a good source for information about my car! More

by jameslzaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2023

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

June 16, 2023

Dealership Rating
Employee Rating

Every time I walk in the door I feel I’m more than just a customer. David R. and Jay S. Are very professional and are willing to listen and understand my concerns. The Acura “S “ Series has been a perfect More

by 4664mnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ringsred , Jay Smith

Jun 17, 2023

White Bear Acura Subaru responded

We're glad David and Jay and the rest of our team have always provided a good experience for you and we hope they have set the bar high! Thank you for your continued support!

Jun 17, 2023

4664mnm responded

Your very welcome, hopefully all your other employee could fill their shoes.

June 13, 2023

Dealership Rating
Employee Rating

Great! Thorough! I'm done competing this survey Service was satisfactory. Enough! What is the purpose of the constant pursuit of a response More

by CATRICH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Nena Downey, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Jesse Wood

June 13, 2023

Dealership Rating
Employee Rating

It’s very easy to make an appointment online. Jake is always friendly and responsive when I arrive. He keeps me updated throughout my service appointment, and makes sure I’m aware of where things More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Buckles

Jun 16, 2023

White Bear Acura Subaru responded

We're glad Jake provided a good experience for you! Thank you for your business!

May 17, 2023

Dealership Rating
Employee Rating

I purchased my Forester in 2019 and have been getting my car serviced here ever since. Friendly service and great mechanics! More

by ctm31t
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 19, 2023

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

May 15, 2023

Dealership Rating
Employee Rating

Work was done well and promptly, although a bit costlier than I thought it might be. More

by DAVENJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Nena Downey, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Jesse Wood

May 16, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Although we price competitively, we appreciate the feedback on price as we're always looking for ways to improve. Thank you for your business!

April 28, 2023

Dealership Rating
Employee Rating

Very supportive, did not push services or parts I did not need. I trust Lucas. More

by Cindy Steel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

White Bear Acura Subaru responded

We're glad Luke provided a good experience for you and that you didn't feel pressured! Thank you for your business!

May 02, 2023

Cindy Steel responded

I am newly widowed and have experienced pressure from some companies.

April 28, 2023

Dealership Rating
Employee Rating

I’ve been going there for 20 years. Great service and fair pricing on service. More

by Ddaniels7191
Recommend Dealer
Yes
May 02, 2023

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

April 28, 2023

Dealership Rating
Employee Rating

Every time I had to visit Acura they are always polite and compassionate love them More

by bethina_perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Her

May 02, 2023

White Bear Acura Subaru responded

We're glad has always provided a good experience for you! Thank you for your business!

April 20, 2023

Dealership Rating
Employee Rating

We appreciate the fact that the team is very efficient, everything they do is done right and done quickly. It is well worth the time and money to have our Subaru taken care of properly. More

by miloandpatti.pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Dee Dhanraj, Nena Downey, Daniel Fitzgerald, Matt Jensen , Alissa Brogan, Jake Buckles, Jesse Wood

Apr 21, 2023

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

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