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Luke Nielsen

Overview Reviews (110) Inventory (305)

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Luke Nielsen

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Luke Nielsen

Service Advisor

Zeigler Hyundai of Racine

13313 Washington Ave
Mount Pleasant, WI 53177

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4.8

110 Reviews

Overview Reviews (110) Inventory (305)

4.8

110 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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110 Reviews of Luke Nielsen

May 06, 2025

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Employee Rating

Terrible tech communication. Didn’t even answer the phone with his name. Just hello… You kept my car for 3 days before even looking at it. When I picked up the car for trans mod Didn’t even answer the phone with his name. Just hello… You kept my car for 3 days before even looking at it. When I picked up the car for trans module repair the car slips out of drive into neutral so now I have to bring it back. More

by Driver

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Recommend Dealer

Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez , Justin

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May 01, 2025

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Luke and Ziegler were very thorough and finished the maintenance on my new Tucson very quickly maintenance on my new Tucson very quickly More

by thearmands

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2025 -

Zeigler Hyundai of Racine responded

Thank you for trusting Zeigler Hyundai of Racine with your Tucson's maintenance.

April 28, 2025

Dealership Rating

Employee Rating

Sales people did not explain computer screen or tell me what app I should get. Matt and Jackson were only worried about the sale. Not recommending you guys what app I should get. Matt and Jackson were only worried about the sale. Not recommending you guys More

by dave.page.pitt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Herberth Aguilar, Adrian Basich, Mackenzie Modic, Chad Schmitz

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May 05, 2025 -

Zeigler Hyundai of Racine responded

Hello, We appreciate you taking the time to share your review. I would like to address your feedback about your recent visit with our Sales Team and the level of customer service you received regarding your vehicle's computer screen. Could you please email your preferred contact information to me? Best regards, Adrian Basich General Manager adrianbasich@zeigler.com

April 28, 2025

Dealership Rating

Employee Rating

Excellent service from both Chad and Luke. I really appreciate how they take care of me and my cars. I really appreciate how they take care of me and my cars. More

by Todd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Schmitz

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Apr 29, 2025 -

Zeigler Hyundai of Racine responded

We're grateful for your kind words. Our team is devoted to providing excellent service at Zeigler Hyundai of Racine. Wishing you many safe and happy travels with your cars.

April 22, 2025

Dealership Rating

Employee Rating

I just like coming there very kind staff of people. Easy to work with.Smile Easy to work with.Smile More

by JEANETTEMCMILLIAN20

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez

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Apr 22, 2025 -

Zeigler Hyundai of Racine responded

We're pleased to hear you enjoy visiting Zeigler Hyundai of Racine. Our team appreciates your kind words.

April 13, 2025

Dealership Rating

Employee Rating

Professional, Respectful, over all GREAT PEOPLE! !! I consistently recommend this place to everyone!! Extremely affordable !! I consistently recommend this place to everyone!! Extremely affordable More

by Jim n Stacy Pfeifer

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Herberth Aguilar, Adrian Basich, Rod Wortham, Mackenzie Modic, Chad Schmitz, Ron Stewart, Ed Rodriguez, Friendemic Reputation

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Apr 14, 2025 -

Zeigler Hyundai of Racine responded

We appreciate your kind words and recommendations about Zeigler Hyundai of Racine. We're glad to hear you find our services affordable and professional. Thank you for the support!

April 09, 2025

Dealership Rating

Employee Rating

I recently brought my vehicle in for service at this dealership and was highly impressed with the level of care and professionalism. Ed, the service manager, is clearly committed to excellence and is do dealership and was highly impressed with the level of care and professionalism. Ed, the service manager, is clearly committed to excellence and is doing an outstanding job guiding and training the service advisors. The entire experience was smooth and efficient. Thank you, Zeigler Hyundai, for your exceptional service. More

by HA0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zak Solkowski, Scott Waller, Adrian Basich, Rod Wortham, Chad Schmitz, Ron Stewart, Ed Rodriguez , Ian, Justin

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Apr 10, 2025 -

Zeigler Hyundai of Racine responded

Thank you for your kind words and for acknowledging our team's commitment to excellent service at Zeigler Hyundai of Racine. We’re pleased to know that your experience was smooth and efficient.

April 08, 2025

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Employee Rating

The service was great and my advisor Luke Nielsen was very knowledgeable and helpful! Thank you!! very knowledgeable and helpful! Thank you!! More

by Shelby K

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2025 -

Zeigler Hyundai of Racine responded

Thanks for your kind words about our team and their service. We wish you all the best from Zeigler Hyundai of Racine.

April 05, 2025

Dealership Rating

Employee Rating

Very helpful. and listened and repaired.the problems the car was experiencing prior to my visit. and listened and repaired.the problems the car was experiencing prior to my visit. More

by CANDACESTEIN65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez

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Apr 06, 2025 -

Zeigler Hyundai of Racine responded

Thank you for highlighting your car repair experience at Zeigler Hyundai of Racine. We're glad to know that our team could assist with your car's issues.

April 01, 2025

Dealership Rating

Employee Rating

I really appreciate the communications during my service. They provide prompt and thorough service at Racine Hyundai. They provide prompt and thorough service at Racine Hyundai. More

by JENNIFERROSEHARDIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2025 -

Zeigler Hyundai of Racine responded

We're glad to hear you had a positive experience with us at Zeigler Hyundai of Racine. Thank you for your kind words about our service communications.

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