Luke Nielsen
Service Advisor
Zeigler Hyundai of Racine
13313 Washington Ave
Mount Pleasant, WI 53177
155 Reviews
Write a Review155 Reviews of Luke Nielsen
November 05, 2025
Excellent Service. Quality repairs in a timely fashion. Friendly Staff. Comfortable waiting are with amenities. Quality repairs in a timely fashion. Friendly Staff. Comfortable waiting are with amenities. More
Other Employees Tagged: Chad Schmitz, Ron Stewart, Ed Rodriguez
November 04, 2025
I was at the dealership for what I thought was my complimentary 12,000 service. I consented to adding a brake flush. At the end I was told I would have to pay for the complimentary service because complimentary 12,000 service. I consented to adding a brake flush. At the end I was told I would have to pay for the complimentary service because it had been more than 3 years since I had owned the car. That was very disappointing and dishonest. More
Other Employees Tagged: Tristen Trotter, Rod Wortham, Mackenzie Modic, Chad Schmitz, Ron Stewart, Ed Rodriguez, Friendemic Reputation
October 29, 2025
Greeted promptly and professionally for scheduled oil change. The service was completed within the time I was told. The waiting area was clean. When my car was ready, it had been washed. The gentleman wh change. The service was completed within the time I was told. The waiting area was clean. When my car was ready, it had been washed. The gentleman who greeted me, had me sign a couple of items and showed me where I was parked. I was very pleased with the level of service. More
October 16, 2025
I have leases three vehicles from Zieglar Hyundai and on each occasion the price was fair, the salesperson was professional, and the service was exceptional. I have referred friends and family to them in th each occasion the price was fair, the salesperson was professional, and the service was exceptional. I have referred friends and family to them in the past, and would not hesitate to due so again. Exceptional dealetship. More
Other Employees Tagged: Tristen Trotter, Rod Wortham
October 13, 2025
Luke and Jason have been amazing my best experience at a dealership and cause of them I’m recommended more people too come too dealerships extremely friendly and thought people also hard working. Hopefully dealership and cause of them I’m recommended more people too come too dealerships extremely friendly and thought people also hard working. Hopefully I can see them For a long time too come at the Racine location. More
Other Employees Tagged: Jason Allen
October 13, 2025
Spectacular purchase experience from Start to Finish. I began my new car search on line. Worked with Lisa Smood in Zeigler's internet sales department. Gave her my desired color, features, trim level, a I began my new car search on line. Worked with Lisa Smood in Zeigler's internet sales department. Gave her my desired color, features, trim level, and add-ons I wanted. She set up an appointment to come in. Met the sales manager who had me work with Isaiah McWhorter. Isaiah had my trade in evaluated and we arrived at a fair deal. Best part was they did not play games or try to low ball me which I sincerelyappreciated. They did not have the color I wanted. However, they were able to locate exactly what I wanted and had it brought in. Closed and picked up my new car a few days later. Zeigler clearly has a team approach to customer service. Isaiah introduced me to the finance manager who was awesome. He also introduced me to the service manager and the team in the parts department. They really value their customers. Even other sales people thanked me for my purchase. Isaiah and the entire team kept their promises and delivered an exceptional experience I will never forget. Thank you Thank you Isaiah McWhorter and EVERYONE at Team Zeigler Hyundai for the 5 Gold Star perfect 10 out of 10 aeesome purchase experience. More
Other Employees Tagged: Herberth Aguilar, Bill Sosbe, Tristen Trotter, Isaiah McWhorter, Mackenzie Modic, Chad Schmitz, Ron Stewart, Ed Rodriguez, Billy Sosbe , All employees including the prepping team and cashiers!!!
October 13, 2025
Very good service very friendly and andi formative service person l like the service and price of service service person l like the service and price of service More
Other Employees Tagged: Herberth Aguilar, Chad Schmitz, Ron Stewart, Ed Rodriguez
October 12, 2025
The team at Zeigler is excellent. From the service manager who checks in your car, the technicians who work on your car, the helpful guys in the parts department, and the cashier who From the service manager who checks in your car, the technicians who work on your car, the helpful guys in the parts department, and the cashier who finishes up the paperwork...a completely first class team and great experience. My salesperson Isaiah even stopped over to check in and mafe sure everything was going good and that I was still enjoying my vehicle. Outstanding team work and they keep you updated on the progress of the work being done. SPECTACULAR!!! More
Other Employees Tagged: Herberth Aguilar, Tristen Trotter, Isaiah McWhorter, Rod Wortham, Mackenzie Modic, Chad Schmitz, Ron Stewart, Ed Rodriguez, Friendemic Reputation
October 09, 2025
I was very upset about the 3% fee on paying by credit card. I come from Milwaukee to use your service. My credit card cash back "pays" for that. No free credit card use and I won't make the trip. And I w card. I come from Milwaukee to use your service. My credit card cash back "pays" for that. No free credit card use and I won't make the trip. And I wasn't told about the fee until after I agreed to extra services. More
October 06, 2025
I always come here for my oil changes and any other work needed on my vehicle. This time while waiting for my oil change, I enjoyed a hot chocolate they had available in the waiting room. Thank you to my ad needed on my vehicle. This time while waiting for my oil change, I enjoyed a hot chocolate they had available in the waiting room. Thank you to my advisor Luke Nielsen for an exceptional experience as always! More

