Luke Nielsen | Page 16

The service department has been helpful and informative. They have done a good job of informing of options. They have done a good job of informing of options. More

by DANSCHER2021 Verified Customer Verified Customer

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Extremely quick service, staff was very communicative at every step. No issues what so ever every step. No issues what so ever More

by KevinS Verified Customer Verified Customer

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Even after bringing my car to show issue I had with oil level light, service guy told me it was all good, I asked again to check the car during my regular oil change service and mechanic/ service guy he sa level light, service guy told me it was all good, I asked again to check the car during my regular oil change service and mechanic/ service guy he said it was all good. On same day after I picked up my car from service, I took it back to show oil level low light is on right after servicing please check. Still they didn't find anything and told me no issues with car you are good. And now my car is broken down and Hyundai mechanic is not able to figure out what is going on. I hope dealership have better mechanic who have some basic understanding of how engine works for their own cars. Horrible experience and I ended up with broken car because of your mechanics who don't know how to fix cars. More

by Viraj Mahale Verified Customer Verified Customer

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Great service and very comfortable waiting area- Courtesy was amazing- Great customer service!Thank you! was amazing- Great customer service!Thank you! More

by SANDEDJ2 Verified Customer Verified Customer

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Been going there for the last 12 years and the general manager is the best at that dealership just as long as he is there I will be coming back manager is the best at that dealership just as long as he is there I will be coming back More

by H7187_USA Verified Customer Verified Customer

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They were very nice and explained everything to me. Good customer service experience. Thank you Good customer service experience. Thank you More

by CREMEDEALMND Verified Customer Verified Customer

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Fabulous customer service! The waiting area is welcoming and comfortable! I also love getting a car wash! Great perk! The waiting area is welcoming and comfortable! I also love getting a car wash! Great perk! More

by l_thielke Verified Customer Verified Customer

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This dealership has been consistent in both repairing recall updates and diagnosing and fixing electrical issues. They are excellent. Unfortunately, the problem I had with the rear cargo carpeting has go recall updates and diagnosing and fixing electrical issues. They are excellent. Unfortunately, the problem I had with the rear cargo carpeting has gone unrepaired because the manufacturer of the replacement materials is no longer in business. I wish Hyundai, not Ziegler, would find a solution. More

by TELLALL228 Verified Customer Verified Customer

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Chad was very helpful and informative of how things were going with my car. I have been using this dealership for service of my Hyundai for over 2 years and I've never had a bad experience compared to so ma going with my car. I have been using this dealership for service of my Hyundai for over 2 years and I've never had a bad experience compared to so many other dealers. The people of this dealership tried 10 times harder to give the best service than anywhere I've ever gone and I've had a lot of cars. This would be the number one reason to buy a car from this dealer. It's unfortunate that I've bought cars from dealerships that I've had to take elsewhere for service because of the poor quality. Ziegler Hyundai of Racine has the kindest and most helpful people I've ever worked with at a car dealership, I seriously wish I had the same service with my Honda! More

by kateslaw05 Verified Customer Verified Customer

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Luke was outstanding. Greeted me asked if there was anything I needed . They exceeded expectations . The waiting room did not . The waiting room was dirty all the chairs Greeted me asked if there was anything I needed . They exceeded expectations . The waiting room did not . The waiting room was dirty all the chairs had crumbs on them. They all had stains on them also. . More

by MARTENS Verified Customer Verified Customer

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