Luke Ratz
Luke Ratz at Spitzer Volkswagen Amherst

Luke Ratz

Service Adisor

Spitzer Volkswagen Amherst

160 North Leavitt Road
Amherst, OH 44001

5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Luke Ratz

November 12, 2025

Dealership Rating
Employee Rating

Performed two recalls on our Golf. Done much quicker than we thought. Advisors were very pleasant to deal with. More

by BIGMIKECS
Recommend Dealer
Yes

Other Employees Tagged: Luke Ratz

Nov 12, 2025

Spitzer Volkswagen Amherst responded

Thanks for sharing about your experience with Spitzer Volkswagen Amherst. We appreciate your business and hope to see you again soon!

October 28, 2025

Dealership Rating
Employee Rating

The changes to the dealership service department since I last visit have been positive. I was pleasantly surprised to see employees that were more hands-on and empathetic to your needs. Previous experiences More

by krays
Recommend Dealer
Yes

Other Employees Tagged: Luke Ratz

Oct 28, 2025

Spitzer Volkswagen Amherst responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 17, 2025

Dealership Rating
Employee Rating

The people that I meant at Amherst Spitzers VW were the most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2025

Dealership Rating
Employee Rating

Good customer service, very helpful with all my questions and response's. Specially the gentleman and lady that help me with my concerns. More

by Frank Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Mccartan

Oct 04, 2025

Spitzer Volkswagen Amherst responded

Thank you, Frank, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 02, 2025

Dealership Rating
Employee Rating

Great customer service. Extremely polite and knowledgeable employees. Took my 2024 Tiguan for my first service and was in and out within an hour. More

by Jadilis Quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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