5 Reviews of Luke Ratz
October 28, 2025
The changes to the dealership service department since I last visit have been positive. I was pleasantly surprised to see employees that were more hands-on and empathetic to your needs. Previous experiences last visit have been positive. I was pleasantly surprised to see employees that were more hands-on and empathetic to your needs. Previous experiences with different employees were not positive. Previous manager of the service department was very snippy and short when questions were asked. More
Other Employees Tagged: Luke Ratz
October 17, 2025
The people that I meant at Amherst Spitzers VW were the most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. most fabulous and kind employees! Great customer service, honest and professional. Thank you for providing me with your knowledge and guidance. More
Other Employees Tagged: Gregory Kerro, Kaitlyn Mccartan, Shawn Van Antwerp
October 03, 2025
Good customer service, very helpful with all my questions and response's. Specially the gentleman and lady that help me with my concerns. and response's. Specially the gentleman and lady that help me with my concerns. More
Other Employees Tagged: Kaitlyn Mccartan
October 02, 2025
Great customer service. Extremely polite and knowledgeable employees. Took my 2024 Tiguan for my first service and was in and out within an hour. Extremely polite and knowledgeable employees. Took my 2024 Tiguan for my first service and was in and out within an hour. More

