Luz Merturi

Experience was very pleasant! Staff was prompt, polite and did a great job. Highly recommend to anyone Staff was prompt, polite and did a great job. Highly recommend to anyone More

by florin4k4 Verified Customer Verified Customer

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good job in and out. would love to have had the car cleaned and window washed. but new service area looks great! would love to have had the car cleaned and window washed. but new service area looks great! More

by TDBCORE Verified Customer Verified Customer

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Service was terrific and the employees were professional and competent. The ride service was an unexpected plus. Thank you. and competent. The ride service was an unexpected plus. Thank you. More

by SWARINGEN Verified Customer Verified Customer

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They need to be more patient and explain things in more detail. They refused to honor a fob replacement. My grandma had all the paperwork from when she bought the Kia. She bought the insurance for the car detail. They refused to honor a fob replacement. My grandma had all the paperwork from when she bought the Kia. She bought the insurance for the car and fob. She came to me very upset. I believe things would have went smoother if your people took the time to explain everything. Ocala was able to help her. After her visit with you she believed her car was about to fall apart. More

by HEIDIBELL02 Verified Customer Verified Customer

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My experience was Excellent, from the moment you walk you are treated with respect and kindness. Will definitely continue servicing my vehicle here. A+ service. Want to recognize Joseph Merturi for his excel are treated with respect and kindness. Will definitely continue servicing my vehicle here. A+ service. Want to recognize Joseph Merturi for his excellent Customer Service. More

by eileen2427 Verified Customer Verified Customer

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Great service. Timely manner and care. Quick and efficient. Text message service is wonderful when they let you know your car is ready Timely manner and care. Quick and efficient. Text message service is wonderful when they let you know your car is ready More

by valival14 Verified Customer Verified Customer

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If you want to spend alot of money, visit family kia of st augustine now, st augustine now, More

by rlsamilton Verified Customer Verified Customer

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Reliable service and professionalism on each visit. Good service turn-around time by techs, etc. Good service turn-around time by techs, etc. More

by mumpsy011 Verified Customer Verified Customer

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Terrific service. Deals with an issue, makes helpful usggestions and follow through on all service Deals with an issue, makes helpful usggestions and follow through on all service More

by jcbyard2018 Verified Customer Verified Customer

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Amazing customer service at the service center. I was really impressed with the attention to detail and all of the updates throughout the process. Joe was great! I was really impressed with the attention to detail and all of the updates throughout the process. Joe was great! More

by beccab Verified Customer Verified Customer

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